Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
NS-WC24BK6
SKU:
4223400
Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 93 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers are positive about the 24-Bottle Wine Cooler's size, quiet operation, price, and capacity, with many praising its ease of use. However, customers are negative about the cooler's temperature control, citing inconsistencies and issues maintaining a set temperature. Several reviews highlight the unit's ability to hold a significant number of bottles despite its compact size. The wine cooler is generally well-received for its value and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While looking for a wine cooler that could also keep soda and beer cold, we came across this one. Fits plenty of wine and other beverages, stays cold and is nearly silent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dented in box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered dented. Returns were a mess. Couldn't get a second delivery to work even with the help of the store manager, customer service and many sales staff. Spent about 8 hours on calls and several store visits to solve. In the end, just canceled the order.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wine cooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this wine cooler as a gift and they were very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well - Great In Wall Speaker Wire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good Quality speaker wires...got it on sale

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken glass front door.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass front door of the cooler arrived broken/shattered. Best Buy sent out a replacement. Again, the glass front door was also broken/shattered. After two dud's were sent out, I took the refund. Good luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work right out of box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product - didn't work right out of box. Insignia Customer service just shrugged and said to return it. So I did and I don't plan to buy this brand again. Best Buy customer service was barely better. Only good thing was they processed my refund. Totally bad buying experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little Wine Cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and is fairly compact, has done a good job storing wine and beer for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice little cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this small wine cooler to use as a beverage cooler instead. It fits perfectly in my home theater room and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK wine cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first ordered this for be delivered to my home, bad idea. The packaging is not suitable for shipping and the unit arrived damaged. I returned it to the local store and re-ordered for pick up at the store, much better. The only complaint I have on the unit is the spacing between the wire racks. If you have a bottle that is a little fatter than the normal 750 ml bottle it will not fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly more about the service I received from Best Buy than the fridge because I haven’t had the chance to even plug it in. Picked it up yesterday after I had it shipped to the store and when I got it home it was severely dented in two separate places. Upon calling customer service they told me all the could do was have a replacement at the store for me by Wednesday!! This was intended to be a gift for s birthday this weekend and the person who “helped” me made absolutely no effort to come up with a viable solution for me. Very disappointed in the how I was treated and have no intentions of buying anything here again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature

    Rated 1 out of 5 stars

    20 degree swing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with this when I received it, but after a few weeks of use it is malfunctioning without having changed anything. I noticed it started running for hours, so I placed a trusted fridge thermometer inside. The temperature is cycling 20 degrees, 65 to 45, when it is set at 57. Nobody in the reviews has said they checked theirs with a thermometer, but the question posed was answered saying 2 degrees is expected. I will have to haul this to a store and see if they will repair it, since it is six weeks old and can't be returned. Unfortunate because it looks nice, although yes only standard size bottles will fit the racks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm really sorry to hear that you are having some difficulties with your wine cooler, please remember that you have a one year manufacturer's warranty with it and you can apply it by taking it to the Geek Squad counter if this issue persists. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Wine Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to free up drinks from our fridge and it works perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!!! Terrible quality control.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now had 3 of these delivered and all have been damaged!!! The box is fine but large dents on the corners of all 3. Terrible quality control.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to review this 24-Bottle Wine Cooler with Wine Tote. I'm really sorry that you had a bad experience with the delivery, we really appreciate you bringing this issue to our attention. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia