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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2178 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,178 reviews
  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my fathers bedroom and he’s very happy with it. Easy for him to use and navigate. Clear picture and perfect size for his smallish room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An excellent full 1080 HD TV that does the job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our older 720 HD Kitchen TV due to the lower resolution and that some apps no longer would work with the outdated chip it had. This little Insignia is a 1080 full HD TV and I believe the only 24" you can find that has full 1080 HD and not the typical 720 HD which is much more pixelated for image quality. The image on this small 24" is excellent. Crisp text, very good contrast and it has a very in depth menu to allow tweaks to the picture to your heart's content! Every app/streaming service we downloaded to it, including Netflix, HBO MAX, STARZ, Disney+, Paramount+ plus a few others, work perfectly and the cpu speed on this TV seems pretty snappy with quick response to your remote commands. This 24" has a small profile and it was something we needed to squeeze it in along side a POLK MINI soundbar w/woofer (also sold at Best Buy!) next to it. As for audio, we prefer the depth of good Bass and the subwoofer does the job perfectly. This little 24" combined with a decent audio system all in a tight space makes watching anything so much better plus the POLK MINI has exceptionally clear dialog and voice so it's easy to hear news, movies, sports, etc quite well. This is our 4th Insignia TV and we're delighted with all of them including a 4 year old 43" 4K that we use on a patio room. One thing I'm gonna' tell you is that Insignia updates their TV well into old age. Our 4 year old 4K 43" had an update to the firmware in Spring 2023! Other manufactures seem to forget or just pass on from supporting older models, but, Insignia does not! That's a big deal for me! 5 Stars all around and well worth the $100 or so plus tax!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    24" Insignia Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality TV with nice image and sound to watch my favorite shows. The price is affordable to anyone and it also has a warranty for 2 years which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 4 out of 5 stars

    Great tv for small spaces

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price nice quality and nice for small spaces

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the value. It's very easy to set up and the quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great TV for price and size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small size TV, used in bathroom for above tub. Super lightweight and easy to hang.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong with the insignia and fire TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love, insignia fire TVs by far the best TV. And this size is perfect for my kitchen. It was so easy to set up just out of the box a few second update and Bam. I got a tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you love it and found the setup process so easy. It's great to know that the size is perfect for your kitchen. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great little TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a cheap alternative for my work room but it was a surprise! After reading the reviews here, I took a chance on one by getting an “open box” and the quality surprised me! The picture, quality and sound is on par with my Samsungs. The matte reduced glare screen is perfect for a place with a lot of light. Set up is easy and streaming my favorite subscription services is smooth! Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value and great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. I purchased the 1080 resolution version, but the colors / brightness are superb. The tv processor responds fast. Bluetooth connectivity is a bonus. Very pleased with this television

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DanielP, for your excellent review! We're thrilled to hear that you're very pleased with the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you're enjoying the superb picture quality, fast processor, and Bluetooth connectivity. Your satisfaction is our priority, and we appreciate your feedback. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my purchase. The TV was in an excellent condition, I didn't feel it is a used item at all. The packaging as well was very good. Also, the pick up was so easy and quick! The TV meets my expectations. It is of a very good quality and I'm using all the streaming apps I have with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the size and style we were looking for. Love the smart TV features, and that it is faster than our previous smart TV. Also, like the fact that it is an open operating system, so we can download more apps. Can't beat the price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! It's fantastic to hear that it meets your size and style needs, and that you're enjoying the smart TV features and faster performance. The open operating system and ability to download more apps are great advantages, and it's wonderful that you found it at an unbeatable price. Your feedback is very helpful for others considering this TV. If you have any more insights or questions, feel free to share! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Good little TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my tiny space. Replaced a 20 plus year old smaller flat screen so I could see online content. Good picture and sound and easy to set up with my existing wall mount.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is the perfect fit for your space. It's great to know that you found the picture and sound quality impressive and that the setup was a breeze with your existing wall mount. Enjoy your new TV! If you have any questions or need further assistance, feel free to reach out. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Hook it to your network if the remote won't pair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this the remote would turn the TV on, and when it went to the initial setup to pair the remote, the remote refused to respond. I went through hours of troubleshooting. Paired the remote to my other firestick to test it. Found out how to factory reset the TV with the single button that is on the TV. What finally fixed it was hooking it to my internet physically through cat5, doing a factory reset, then when it came on it found a bunch of software updates, then the remote worked just fine. The TV is fine for the price, but someone who isn't as persistent as I am would have returned the TV as fast as they could.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Not a Technical Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size but great picture and all the SMART stuff. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 4 out of 5 stars

    Loving my smart tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a second kitchen down in my basement and wanted something small to mount on the wall in the corner of the kitchen as we're down there cooking and entertaining. I wanted a smart tv so that I can have the option of downloading apps for tv review. This size was the perfect fit for that area. The only thing is I wish the clarity was slightly better but definitely worth the value I paid for it. The tv serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small display with Amazon Fire Solved Tight Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a need for a specific size display to fit in an armoire. This display fit perfectly and the built in Amazon Fire feature added to entertainment value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    How will you use this TV?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've not much need for a "smart" TV, this one seems great for those who may be more adept... It's definitely easy to set up/ connect, etc., buuuuuut, after trying each of the umpteen codes, I could not connect my remote to this TV; I was forced to use two; one to change channels, and the included remote to adjust volume...and that's not ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for kids room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, light to move around and very good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. I really like that I was able to get rid of my cable box and use the Xfinity Stream app. The TV turns on quickly too. It is a perfect size for my bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Arley!
      Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the picture quality meets your expectations and that you appreciate the convenience of using the Xfinity Stream app. We're also glad to hear that the TV turns on quickly and is the perfect size for your bedroom. If you have any other comments or need assistance, feel free to reach out! Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture; Easy set up; Excellent price!

    I would recommend this to a friend