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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2179 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,179 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy use TV but I know nothing about smart TVs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture sharp and clear. I bought antenna from you toget local channels but i I thought they would be there for me I kmow nothing about a smart TV so am learning by trial and error I did download a statin I watch live and try to findovies

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest and thoughtful review of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear you're enjoying the sharp and clear picture quality.

      It’s completely understandable to feel a bit overwhelmed when using a smart TV for the first time — you're not alone! It’s great to hear that you’ve already started exploring by downloading a station you enjoy and trying out movies. That’s a fantastic start!

      Regarding local channels, if you're using an antenna and not seeing them, you may need to run a channel scan through the TV’s settings. If you’d like, we’d be happy to walk you through that process or answer any other questions you have. We’re here to support you every step of the way as you get more comfortable with your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Kitchen TV with Excellent Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the kitchen; handing between counter and cabinet area. Love the clarity of the photo. The small remote is a bit to get use to as no numeric keys. But it is easy to hide.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the perfect size for a small nook I had and wanted to be able to watch the news in the morning. The picture is sharp, the color is great and so is the sound! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my new TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV! Easy to set up, easy to use. Picture has beautiful color and even the speakers are pretty good. I did add a soundbar because it makes listening to music more enjoyable. I am very glad I purchased the Insignia LED full HD smart fire TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wireless TV with a good picture for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for a very good price as a wireless replacement for a older, small kitchen TV so we could get rid of a cable box. It fits nicely in a corner under the cabinets and has a very good picture. The control software, on the other hand is not particularly intuitive and every time I turn it on, it feels like things have changed. Roku devices I have for TVs elsewhere in the house are much easier to use. I watch it sometimes while I cook and it's nice to have access to streaming services. My tech-averse husband has given up trying to operate it and sticks to the TV with the cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big JR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Most apps were pre loaded but we had to add youtube tv. No big deal. Picture and remote work great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you found the setup process easy and that the picture quality and remote functionality meet your expectations. We appreciate your feedback regarding the pre-loaded apps as well; it’s always helpful to know what additional features customers look for. If you have any further questions or need assistance with anything else, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased so I was able to have a smart TV in my breakfast nook. Never thought it would make me want to replace all of my TV sets with ones like it! Simple to use and Easy to Navigate. Awesome 1080p picture! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart Fire 24 in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Smart TV purchase. Tricky to set up if you do it yourself and don't have a cable provider or fire stick. Great picture and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new tv fits perfectly in my parents kitchen. It replaced their 19inch, but the bigger picture, quality and sound are excellent. They can now look up recipes on YouTube and cook at the same time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      What a smart upgrade, Thill! We love that your parents can cook along with YouTube now—thanks for the sweet review. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality great price easy set up! I would recommend it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that you found the picture quality good, the price great, and the setup easy. Your recommendation is greatly appreciated.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features I wanted - streaming, bluetooth, composite inputs, screen mirroring and more - and it's performed well. The only thing I think could be improved would be to automatically engage screen mirroring without having to choose it in settings. The sound quality is better than I expected from a TV this size. I bought this to use in my sewing room and wanted to place it on a narrow table which was only marginally wider than the distance between the outer edges of the legs. A risky proposition. I purchased a TV/monitor stand on a base ($25) elsewhere and it works perfectly for my needs. Since it rotates 50 degrees in each direction, I can view the TV in multiple workspaces in the room. I'm very satisfied with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Little and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A light weight TV which is easy to move from room to room. I think the TV has good quality. I wish it not LED but the newer Qled etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24” fire TV was purchased to place in our Rv. Aside from fitting perfectly, it was an excellent price, has a great picture and is simple to setup and use. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Replaced a Sony in a high traffic area in our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased to be placed in a guest room but ended up being placed in a high traffic area in our home and the Sony that was there was moved to the guest room. Excellent picture and easy set-up, cable input. First experience with an Insignia TV but won't be our last.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome little tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mother’s home office, she has it set up in the corner of her desk and she loves it. Never even spends time in the living room. Sound is okay, will probably upgrade her to a soundbar for a better listening experience.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RobertS, for your review. We’re thrilled to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is the perfect fit for your mother's home office. It’s great that she’s enjoying it so much, and a soundbar sounds like a fantastic upgrade for an even better experience. We appreciate your support!Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    24" Insignia Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. the picture is clear and sharp, and the available options are easy to use. Adding new apps is simple, requiring nothing more than a single click, then they are easily accessible .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A great tv at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific small, smart tv, with preloaded access to dozens of channels. Exceptionally easy setup and operation. Picture quality is way above average. And very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice all round smaller TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little TV for counter top or bedroom ,I am pleaved with the picture quailty and sound I needed a low profile TV for under my Cabinet and this TV fir the bill The only thing I didn't care for is the remote its too tiny slips out of your hands easily buttons are too small other than that the TV works great time will tell on how long it lasts My last TV went 10 yrs hope this one lasts the same

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlanH,

      Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that it fits perfectly under your cabinet and that you're pleased with the picture and sound quality. We appreciate your feedback about the remote and will take it into consideration for future improvements. We hope this TV serves you well for many years to come, just like your last one. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Inexpensive TV. good picture, sound, connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv. sharp picture and clear sound. easy set up and integration with home accounts. My only real complaint is that the TV is very thick. if you plan to mount it on a wall, check to make sure that it will work in your space

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right size for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, using outdoor antenna, my RV kitchen has windows, it is mounted on a corner not a wall, I believe this is why I have to turn up the volume so high,great for small playroom, bathroom, or kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful review of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that it's the perfect fit for your RV kitchen and that you're enjoying the picture quality with your outdoor antenna setup. Mounting it in a corner with windows nearby can definitely affect the acoustics, so we appreciate you sharing that insight — it’s helpful for others considering similar setups. We're happy to hear it’s working well for your space and could be a great option for other compact areas like a playroom or bathroom. Thanks again for choosing Best Buy. If you ever need assistance or have questions, we’re always here to help! Ivy | Insignia Support BBY-ExBrand_Insignia