Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- |
- SKU:
- 6490138
Customer reviews
Rating 4.5 out of 5 stars with 2181 reviews
(2,181 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv and A Great Price for This 24" Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expitations for the size of tv it plays great and has a freat picture and sound and the firetv part was the reason i got this model and it works great im glad i made my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks so much for the awesome review! We're thrilled to hear your 24" Insignia™ Fire TV exceeded expectations with its picture, sound, and smart features. It’s great to know the Fire TV experience was exactly what you were looking for. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great small smart TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a small smart TV for my wife to watch while getting ready in the morning. This Insignia 24” fits the bill perfectly. Setup was easy and picture is really good. Couldn’t be happier with this smart TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for bedrooms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for the bedroom. The picture is extremely crispy and the initial launch of FireTV works great. I would highly recommend the full 1080 version of this TV instead of the cheaper 720 version. The 1080 FHD picture is extremely clear. The only negative I have on this TV is that the factory setting backlight is VERY bright, I recommend turning down the backlight brightness.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that you're enjoying the picture quality and FireTV experience with your new TV! Thank you for the recommendation regarding the backlight brightness adjustment, it's helpful for other users who might encounter the same issue. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Deal on A Small TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and the platform is easy to use. You can't beat this TV for the money, its a smart TV and it provides a Great Picture but lacks in sound quality from the speakers!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear you're enjoying the excellent picture quality and ease of use the platform offers. It’s great to know the TV delivers strong value as a smart TV at its price point. We also appreciate your note on the speaker sound quality—your input helps us continue to improve.
Keith | Insignia Support
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality my only complain with insignia tv’s is they freeze and pop back to the Home Screen more than I would like
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv but Fire OS won't allow Spectrum app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was excellent. Delivery quick. Picture is very good if sitting directly in front but lacks color if watching from side. Disappointed that it is a FIRE OS. Apparently there is not agreement with Spectrum to download App so have to have Roku or Xumo even though it is a smart tv. Tried sideloading with Downloader app but failed. Would be great if it wasn't Fire OS. Was easy to mount on wall.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback! We’re glad to hear that you found the price excellent and the delivery quick.
It’s great that you’re enjoying the picture quality when viewing directly in front, but we understand your frustration with the color from side angles and the limitations of the Fire OS. We appreciate your patience in trying to sideload the Spectrum app and your feedback on this matter. We’ll certainly take this into consideration for future improvements.
We’re also happy to hear that mounting the TV on the wall was easy. If you have any other questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! - Carl | Insignia Products
Rated 5 out of 5 stars
Great tvs for kids
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These tvs have been perfect for my both of my sons to have in their room. We do not have cable in their rooms but they are still able to stream services and watch TV. I use the settings to make sure they cannot use it past a certain time on school nights.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect studio TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect size for my aunt's craft studio. Easy to setup - easy to use! Great picture!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your feedback, Anne! We're thrilled to hear that the Insignia™ 24" Smart Fire TV was the perfect fit for your aunt's craft studio and that you found it easy to set up and use. It's great to hear that you're also enjoying the picture quality. Your praise inspires us to continue delivering excellence. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
- Cons mentioned:Viewing angle
Rated 4 out of 5 stars
Lots of value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly feature-packed TV for the price. The 1080p screen has good resolution and color for a small kitchen TV but the viewing angle is narrow. Best to view nearly straight on.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for the thoughtful feedback! Happy to hear you're enjoying the features and picture quality—great tip on the viewing angle too!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my computers. Nice to have so many available HDMI ports compared to only 1 on a monitor. I can use the various inputs for different computers, with just one monitor. Good picture, Fire gui works smoothly.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
well priced for our kitchen tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this replaced a vizio in our kitchen. I was surprised by the sound! All the tvs we have had has always had thin harsh sound quality but this one has a well rounded sound. Picture is good! the amazon fire thing is annoying. we use roku.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great for Conventions!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to display a video at a convention. Worked perfectly because it has a repeat function. We had a small table, and so the size was perfect. It is easy to unpack, set up, and then pack after the event.
I would recommend this to a friend Rated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my kiddos and it works great. I have a 70 inch one in the living room that is awesome
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv was damaged. Replacement tv works well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my exercise room. The tv was an open box excellent condition product. I chose curbside pickup and didn’t think to look in the box when I picked up my tv. Needless to say, when I arrived home the tv screen was broken. I had to drive an hour back to the store to return it. However I did buy another open box tv (same brand) which I had to pay extra for but I made sure that the tv worked before leaving the store. The tv fits perfectly in my exercise room and is still working well.
I would recommend this to a friend - Pros mentioned:Price, Tv size
Rated 4 out of 5 stars
My tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has pretty good quality and it’s really good for its price, I’ve had it for almost a year now and it hasn’t caused me any problems,, i really like it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use as a monitor for my camera system. The pictures are clear. Very easy to set up
I would recommend this to a friend Rated 5 out of 5 stars
Delivered as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a gift to my aunt and shipped directly to her address. Is was delivered as promised in good condition and packaged well. The TV itself is perfect for the space in her kitchen and it was basically plug and play. Good quality for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We're delighted to hear that the TV was delivered in good condition and that it fits perfectly in your aunt's kitchen. It's great to know that the setup was easy and that you're satisfied with the quality for the price. Your feedback is greatly appreciated and helps us continue to provide excellent products and services. Ivy | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV strived quickly and is perfect size for my sons room. Picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Well worth its value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small TV it has an awesome screen. I love the vibrant colors. It’s a Insignia brand. I that Vizio and the other manufacturers have good competition.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
Darn good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect for my kitchen counter. For such a small size it has quite a big sound. For the price, I'm blown away.
I would recommend this to a friend



















