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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2179 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,179 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little TV is amazing for the price. I wanted a little TV to mount up on top of a loft and this is perfect. Great pucture, good speakers, and most importantly its a smart tv so no other cables than power were needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're loving your little TV and that it's exceeding your expectations, especially considering the price! It's fantastic to hear that it's perfect for your loft setup and that you're enjoying the great picture quality, good speakers, and the convenience of it being a smart TV. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your feedback and thank you for choosing our product! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart TV that is small but good for anyone that is in a low-budget or for kids.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the smart TV to be very good and suitable for those on a low budget or for kids. It's great to know that its size and functionality are meeting your needs. We appreciate your support and are happy that our product is serving you well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my office for keeping abreast of items important to me. Great picture and clarity. Love it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, DuaneT! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is the perfect addition to your office and that you love the picture and clarity. If you have any other feedback or need assistance, feel free to reach out. Enjoy staying updated with your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Can't Beat this set for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good. The audio is a little low. I do like all the Firestick Options.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear you're enjoying the very good picture and all the Firestick Options on your Insignia TV! We appreciate your feedback regarding the audio being a little low. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    My new smart television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart tv . It has beautiful pictucre and controls.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get tv for using as a computer monitor. Recommend for anyone needing a good small screen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recommendation, Joshn! Using this TV as a computer monitor sounds like a great idea. We're glad it meets your needs! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. Easy to set up. Great picture! Fabulous for kitchen counter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As presented! I cant wru? Good price! Good value! As represented!easy to set up,!v very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than a Stick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Fire Stick previously at this location, second floor away from modem. This Fire TV gets better reception ( fewer drops, less buffering) It is a 1080 so I’m not trying to access 4k programming so a 4k tv and a 4k Stick may have different results. Works well for a bedroom, affordable and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy to set up. The only issue I am having had to do with an Alexa routine i had set up prior to owning this. When I say "Alexa, Goodbye" the routine turns off my TP link smart bulbs, stops streaming music on my echos, and says a random phrase. For some reason when that routine runs this TV turns on. Haven't been able to figure out why.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for one of my spare bedrooms but the picture is so sharp and the sounds quality is great I moved this and now use it as my main television

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KathleenC! We're glad you're so impressed with the picture and sound quality of the Insignia 24" Class F20 Series LED Full HD Smart Fire TV. We strive to provide excellent value and a great viewing experience. We appreciate your business and your positive feedback! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price to get a smart tv at a minimal size when you don’t have space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you found an awesome price on an Insignia smart TV that's the perfect minimal size for when you don't have much space. Enjoy your smart entertainment! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, excellent sound, easy to setup, and easy to navigate.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're so glad to hear that you're enjoying your Insignia™ 24" Class F20 Series Smart Fire TV. It's wonderful to know the picture quality, sound, and ease of setup and navigation all met your expectations—exactly what we aim for! We appreciate you taking the time to share your experience. If you ever need anything else, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VALUABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand the TV it is awesome Easy To Setup, and has so much to offer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about the cheap price and a brand that I knew nothing about, but I am very pleased with the quality, sound, picture and of course the price. Perfect for smaller applications. Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you took a chance on our product and that it has exceeded your expectations in terms of quality, sound, picture, and affordability! Providing high-quality products at a great price is what we aim for, and we're delighted that our product has been a perfect fit for your smaller applications. Thank you for giving us a chance and for your positive feedback! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your support! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for home gym use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace an older one mounted in front of my elliptical machine. Good Picture and it works for my purpose. If your looking for an occasional tv or one for spare room this would be fine. It's not a UHD so don't expect that type of picture from this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Sound and picture are great for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the high praise. We're glad to hear the Insignia 24" Smart Fire TV is delivering excellent value and quality. Great picture and sound at a great price really do make it a standout choice. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Excellent screen and sound. Mounted it in my sewing room. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than you'd expect for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I could not be happier for what I have purchased for my son. Everything works as it should. He plays his Nintendo Switch on this with no problems, the screen even keeps up on games like Fortnite where you would expect lag or tearing but it keeps up no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Little TV.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little TV. Very satisfied. The Alexa voice control works very well. Picture quality is very good. As advertised. Nice remote control too. And it has RCA and HDMI and an over-the-air Coax cable for antenna, which a lot of them do not anymore. Would buy this again.

    I would recommend this to a friend