Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Seriously... You probably should look elsewhere...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You might want to skip this. Picture itself, it's fine... Works as it would... Until it doesn't. I bought this in December '23... Slowly, I've been losing volume, and have to raise it higher and higher. Started out listening to it set at 16... Today I'm at 94 on the richter scale. Then we have what is obviously a known issue with this brand, at least..... All of a sudden you turn it off, but the audio doesn't turn off. And it can even turn itself back on... But no picture! The newest trick? Also a known issue (Google it) is that the menu screen comes up, as well as the home screen as they should..... However, after I click on something on live tv, I simply have a black screen. If I click on a streaming channel, I get audio... With a black screen. I researched the issue, and kept coming up with a "power reset". I've done it the times in less than 24 hrs. Yes... It does fix the problem... Until I change the station. And then I have to power reset again... What does this entail? Turning off the TV, unplugging the TV, pressing the power button on the TV (after it's been turned off and unplugged) for at least 15 seconds, then leave it alone for at least 30 minutes. Again... It does reset it, but only until I change the station again. I thought about giving it 2 stars, because when it works, it's decent. My problem is I need a 24" tv... Not many options out there... BUT! I officially give this ZERO stars, because these are known defects and yet they continue to manufacture the product... With the defects.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you've encountered with your Insignia TV. Ensuring a smooth and reliable experience is essential to us, and we apologize for any frustration caused by these recurring problems. Your feedback is valuable, and we’ll take it into account to review and improve the product's overall quality and performance. If you need assistance with finding a resolution or if there’s anything else we can do to help, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
- Pros mentioned:Size
TV Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television was a Christmas gift. My son is very happy with this product. He has a small room and so it is the perfect size. The price was a pleasant surprise when shopping for this gift.
I would recommend this to a friend - Pros mentioned:Picture quality
Great size!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for small room. Picture is very clear and no cabe company required.
I would recommend this to a friend - Pros mentioned:Picture quality
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this TV for a month now and I love the picture quality and features. Overall great value for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice small TV for a small space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in the sunroom. Works very well. Nice pic and sound and streams great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We’re delighted to hear that it fits well in your sunroom and meets your expectations in picture quality, sound, and streaming performance.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your feedback and hope you continue to enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
This is a good TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on TV is good and I would appreciate better sound quality. I am in a very small studio apartment. The TV is on a TV stand, so I am able to wheel it "here and there." Maybe I haven't found the "sweet spot" yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Fine TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compare to others tv with the same price, it faster than i expected. Easy to use, cast w/ phone.
I would recommend this to a friend Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works perfectly! A very good purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are thrilled to hear about your positive experience with our product. We pride ourselves on providing easy setup and functional products that deliver excellent performance. Thank you for choosing us for your purchase and for taking the time to share your feedback! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
- Pros mentioned:Size
Nice upgrade to an identical but older style.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart TV is a upgraded version of an older yet almost identical Insignia in my RV. It was an easy replacement and is working very nicely
I would recommend this to a friend - Pros mentioned:Picture quality
A great small smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. We were looking for a smaller smart TV and this worked well.
I would recommend this to a friend - Pros mentioned:Picture quality
TV for a boat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, picture and the right size to mount on our Tartan sailboat. Really happy with it.
I would recommend this to a friend Set up can be challenging for Smart TV Novices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. No problem setting up. Lots of options make it a little complicated. I would recommend an interview format of what you have and want to subscribe to.
I would recommend this to a friend- Pros mentioned:Picture quality
EZ setup but not easy to toggle internet and cabl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to set up and has a great picture but the icon to toggle back & forth between internet and cable box doesn't work readily. Need to use multi-step work around. Customer care unable to fix by phone.
I would recommend this to a friend - Pros mentioned:Size
Great little TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale. Fits well on a shelf above work station to view cable/streaming channels while working. No need for Fire Stick to access various subscription services.
I would recommend this to a friend - Pros mentioned:Size
Perfect size smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller size tv with the works. Perfect fit for my bedroom Armoire and now I can download all my apps and not have to use my phone. This is my second unit bought.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice but limited
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought three of these tvs. Extremely easy hook up and set up. The only thing I wish it had was Samsung screen sharing which it does not.
I would recommend this to a friend Perfect desktop size!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. With the smart features built in you don’t even need to connect to a cable box. Perfect if streaming is your primary use.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this unit! Just what we were looking for. Works great.
I would recommend this to a friend - Pros mentioned:Tv size
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great perfect for small spaces. Perfect tv for my dads kitchen
I would recommend this to a friend - Pros mentioned:Ease of use
A Great Small TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the best purchases I have done in recent times. It was a very good buy, a great price, and very easy to install. Highly satisfied!
I would recommend this to a friend