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Customer reviews

Rating 4.5 out of 5 stars with 2181 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,181 reviews
  • Rated 5 out of 5 stars

    Great value for ur money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was for my 8 year old it works great and is just a enough for a little person it was easy to use and set up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AngelaV, for your feedback! We're glad to hear that the 24" Class F20 Series LED Full HD Smart Fire TV is the perfect fit for your little one and that setup was quick and easy. Providing user-friendly and reliable entertainment is what we strive for, and we truly appreciate you sharing your experience. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great little addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv to have on in the background. Picture is awesome and apps are on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television works perfectly in my bedroom. The color and clarity are great! A really good small television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very handy TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Has apps and is perfect for the shed to do YouTube projects.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    I will NEVER purchase Insignia again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I assumed there was a 30 day return policy, big mistake. I am now stuck with a TV that makes you feel like you need to hunker down in some bomb shelter, seriously. After about 10-15 min of normal functioning, the screen turns a solid color and the speakers blast the most loud, scary, alarming noise. I've never heard anything like it. The remote stops working so, you cant just turn the tv off. It wont stop unless you completely cut its power source/unplug it manually. Guys, I am not exaggerating. Everytime it happened, I literally covered my face/eyes with the automatic thought process to save my eyes from the glass that would be flying right at me in the event it did really explode.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, StevieI, for taking the time to share such detailed feedback. We sincerely regret to hear about the distressing experience you’ve had with your Insignia TV. We understand how unsettling that must have been, especially with the unexpected screen and sound behavior. Please rest assured that your concerns have been shared with our internal teams to better evaluate these issues. Your input is extremely valuable to us. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for small spaces

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for a kitchen counter or RV, highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface is a bit confusing at first, could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The picture is clear and it’s everything I’ve ever wanted in a television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    College students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students to have in there dorm while away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the switch to play games and watch better call Saul on Netflix loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv. The picture quality is amazing. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor I use it for my PC. You have to go to the settings and set the TV to Last Used, It is in the power settings otherwise it defaults to TV instead of HDMI1. Screen is crisp and clear

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Richie! We're glad to hear that you're enjoying your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV as a monitor for your PC. It's great to know that the screen is crisp and clear. We appreciate your tip about adjusting the power settings to "Last Used" to avoid defaulting to TV mode. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great tv !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little tv for our dining room/outside area

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The "24" inch Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best little tv for a small room. Lots of channels and add ons to choose from. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! It’s simple & fits perfectly on my bedroom dresser!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup adjustments missing from Menus!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is fine but there are two things I found to be a nuisance: the first is the traditional connections for older, analog TV equipment e.g., VCRs, have been omitted and the only CH 3 input is now digital. I have a lot of very expensive, older equipment I wish to connect and this omission makes that much more difficult! I have purchased several smart TV's in the past 2 years and this is the only one that doesn't provide an analog Ch 3 input. That left me with only one option to connect my equipment: composite video inputs. When I did that, the aspect ratio of the picture is incorrect. I have searched all the setup menus I could find and this setup adjustment is not included in any of them. I've downloaded the full manual and it's no help. Additionally, I received advice from several people on the Internet but the option is not where they said it is. To me, for my use, this is a fatal flaw and I'm contemplating returning the TV!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia LED Full HD 24inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is bright, clear, and has no glare. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV for the kitchen area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this small TV for the kitchen area. Very pleased with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost perfect tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and perfect size for our needs. The only complaint is the TV turns off after a certain amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes: Affordable Smart TV. Lots of Apps. 1080 resolution. Dislikes: Small internal Memory size limits adding apps and updates

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Skyhawk,
      Thank you for your honest and thoughtful feedback! We're glad to hear you're enjoying the affordability, app variety, and crisp 1080p resolution of your Insignia Smart TV. We also appreciate your note about the internal memory your input is valuable and helps us continue improving our products. Patricia | Insignia Support BBY-ExBrand_Insignia