Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
How wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply Wonderful. My wife receives all her Japanese programs and I get all my English language programs. Now, if I could get WiFi etc without a cable company I would be exceptionally delighted.
I would recommend this to a friendGreat TV for my kitchen counter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my kitchen counter. Looks good and it's just the right size.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, FrankSH! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is a great fit for your kitchen counter and that it looks good and is just the right size. Your satisfaction is very important to us! If you have any questions or need further assistance, please feel free to reach out. Enjoy your new TV! Ivy | Insignia Support
very good!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its the only size that would fit nice in my camper and works flawlessly!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the TV fits perfectly in your camper and works flawlessly. Your satisfaction is important to us, and we are glad our product has met your expectations.
Keith | Insignia Support
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv I can watch in my kitchen and it’s no heavy
I would recommend this to a friend- Pros mentioned:Picture quality
Not to bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good tv. Even sound is better than I thought.
I would recommend this to a friend - Pros mentioned:Ease of use
Good review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Performances as one would expect.
I would recommend this to a friend - Cons mentioned:Connectivity
Don’t buy this brand tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet connection has to be manually connected everyday. It’s annoying I have a strong WiFi signal. Error code 016 all my other tvs WiFi are fine . Sometimes disconnects when watching MAX . Called the manufacture and did an update it didn’t solve anything it still disconnects from the internet daily . My Roku devices don’t disconnect at all just this TV . For that reason I give one star . I won’t buy this name brand again I should’ve bought the Roku TV cost a little more but probably a better TV. I don’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re sorry to hear about the ongoing internet connectivity issues and the frustration it’s caused. It’s clear that you’ve made every effort to resolve the problem, and we understand how disappointing it is when a product doesn’t meet expectations—especially when other devices on the same network perform without issue. Your feedback is important and will be shared with our team to help improve future product performance and reliability.
Keith | Insignia Support
- Cons mentioned:Memory
Lacks memory and ability to add memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv functions well and is great for the room that I use it in which doesn’t have cable hookups. A huge flaw in my opinion is the lack of memory for Firetv and the lack of easy memory upgrade.
I would recommend this to a friend Budget tv for a budget price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We utilize this tv in our kitchen, it works well, has the fire tv operating system. That’s about it, you get what you pay for with this tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the TV is working well in your kitchen and that you’re enjoying the Fire TV operating system. We appreciate your honest assessment and understand that value is important. If you have any further comments or questions, feel free to reach out. Enjoy your TV! Keith | Insignia Support
- Cons mentioned:Remote control
insignia f20
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so, so. haven't used it much. set up is sort of a pain, and don't have time for all that nonsense right now. oh, also, all of these tv's should have push button/controls on the tv's, for when you don't have the remote. and, it was suppose to be the same tv i bought before too, according to model number, but seemed a little different. i ordered the same one, just to make it easier, so i wouldn't have to figure a new one out. don't have time for that now. they should make them all a lot simpler. may add more notes later.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anonymous,
Thank you for writing a review about our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Mike’s Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is working well and I am pleased with my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback, Mike! We're glad to hear that your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV is working well and that you're pleased with your purchase.
If you have any other comments or questions, feel free to reach out. We're here to help! |Angelica| Insignia Products|
- Pros mentioned:Price
price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good unit for the price. Alexa works well for us
I would recommend this to a friend - Pros mentioned:Picture quality
!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is easy to setup with a slim remote & clear picture.
I would recommend this to a friend small tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for my kitchen counter—helps me thru the boring daily cooking
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is making your daily cooking more enjoyable. If you have any other questions or need further assistance, feel free to reach out. Enjoy your TV! |Angelica| Insignia Products|
Happy with Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it a few months now and very happy with the purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're delighted to hear that you're very happy with your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV after a few months of use.
We strive to provide reliable and enjoyable products for our customers, and your feedback is truly appreciated. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
I want my old TV back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is NOT good. The remote is not responsive and often ques up my inputs and jumps around as it executes them all at once. But my biggest problem is, the TV is not stable. When watching an app, or watching antenna TV, the TV randomly resets back to the Amazon fire home screen. This happens several times a day, for no apparent reason. I manually put the TV back to what I was watching, and randomly in a few minutes it resets back to the home screen again. Very annoying when it happens during a critical moment in whatever I am viewing. Also streaming is sometimes very jerky and impossible to watch. I know its not my internet but the TV because any other TV or device streaming the same app is fine. I missed the return window, or I would return this and start over. I miss my old regular TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are very sorry to hear about the significant issues you're experiencing with your TV. The unresponsive remote, random resets to the Amazon Fire home screen, and jerky streaming are all extremely frustrating, especially during critical viewing moments. We understand your disappointment, particularly after missing the return window. It's unacceptable that the TV is performing so poorly, and we regret that it's causing you such inconvenience.
The problems you've described indicate potential hardware or software malfunctions that are impacting the TV's stability and performance. Please contact our customer support hotline at 1-877-467-4289 so we can thoroughly investigate these issues and explore potential solutions, even though the return window has passed. We want to try and address these problems and improve your viewing experience. - Carl | Insignia Products
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck, easy setup. Everything works as expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you found it to be a great value and that the setup was easy. It's wonderful to know that everything is working as expected for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support
Best Budget TV under 100$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this tv as a external monitor for my work from setup and it works perfectly. The additional benefit is that has Fire tv Ui integrated and can be used as personal tv at any time. Excellent TV for the price
I would recommend this to a friendInsignia 24 inch Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv for the money.Noticeable lag when switching inputs or changing antenna channels.Lighted room makes picture faded or washed out.Also sometimes right half of picture appears faded out.
I would recommend this to a friend- Pros mentioned:Price
Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. Would recommend for the money.
I would recommend this to a friend