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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,178 reviews
  • Rated 5 out of 5 stars

    Love this television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Insignia Television. I ordered the wrong size for my bathroom. The replacement process was on point and quick. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Small Areas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small TV, however this is what I needed for my office desk as I was looking for something compact. Great volume and quality. The only thing I wish it had better was picture quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you for taking the time to review our Insignia™ - 16.4' USB-C Virtual Reality Headset Cable for Meta Quest 2 and Meta Quest. I understand that the cable is too heavy and tends to weigh itself down. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. It’s used in kitchen for security cameras plus also for streaming.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that our TV is serving you well in the kitchen for both security cameras and streaming. It's great to know that it's versatile and meeting your needs. Enjoy your viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Television review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a truck. I am a long haul truck driver and this tv fits great on the mount and gets great local reception everywhere i travel to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great small tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my girlfriend to play her switch on and she loves it great graphics for a little tv, if you need a small tv definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This size TV is awesome for a small space kitchen or bath. The color performance is awesome. Great Overall. No Issues. There are others but this one is a Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good straight on, but not so great from an angle (off to the side). Pretty good for a kitchen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for my 85 year old mom , she loves it and it keeps her happy with all the content

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Answerman2! I am immensely grateful for your feedback on the product I purchased for my 85-year-old mom. It brings me so much joy to hear that she loves it and that it keeps her happy with all the content. Knowing that it is a great value for your money and includes a 1-year manufacturer warranty only adds to my gratitude for your kind words. Thank you for sharing your experience with us.

      JC | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 24” Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up picture quality ok for price. Fire tv set up also quick and update software/firmware brought in many additional channels than the much older model this one replaced

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    The picture is OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is OK when you are in front of it but tends to fade a bit when you move to the side. Good for a small area. The Fire TV worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size. Nice price. Nice features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box, has a matte finish, and is 1080p. Exactly what I needed for my outdoor studio space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Television, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best prices. The was a great television to put in our guest rooms, the price was awesome we liked it a lot we eventually bought another for the other guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and will definitely buy again. Highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback, FeFe! We're thrilled to hear that you're enjoying your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. Your recommendation means a lot to us, and we're delighted that you're considering future purchases. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Small, but definitely watchable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv, perfect for kitchen. Have to turn it up to about 23 to hear it clearly. May benefit from a small sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the setting we have blah, blah, blah, blah,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its O.K.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as long as you stand right in front of it. Go to one side or the other and the picture fades. I like the voice command thing but when you turn it on you always have to tell it to go to HDMi 1 in order to watch Dish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………..good………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv ! But I wish I had gotten I size larger (32”). This one is a bit too small for space. Didn’t realize it unless date to exchange passed. But still, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Need the warranty department to call me and exchan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture good sound, but I have had to reset the television several times you continue showing picture and sound. Television screen blacks out and reset is needed for the television to continue operating.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We're sorry to hear about the issues with your TV screen blacking out and needing frequent resets. This is not the experience we want for our customers.

      We take full responsibility for this inconvenience and want to help resolve it. Please contact our customer service support directly so we can assist you with the exchange process and ensure you receive a fully functional TV.

      We appreciate your patience and understanding, and we're here to help make this right for you. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pluses and minuses on this RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with closed caption. Changes channels on its own. Speakers face downward. Great picture. Definitely a big learning curve.

    I would recommend this to a friend