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Customer reviews

Rating 4.5 out of 5 stars with 2181 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,181 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pluses and minuses on this RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with closed caption. Changes channels on its own. Speakers face downward. Great picture. Definitely a big learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the setting we have blah, blah, blah, blah,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I also use it as a 2nd monitor on my PC system. Built in software works great, up and running in minutes. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………..good………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It has a really good screen resolution and neat features. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV to use as a second monitor. So far it works, it's served its ended purpose. I haven't used the TV portion all that much, but it's nice to know it's there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Patrick Pitts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and speedy delivery.Best Buy does an amazing job for its customers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Need the warranty department to call me and exchan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture good sound, but I have had to reset the television several times you continue showing picture and sound. Television screen blacks out and reset is needed for the television to continue operating.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We're sorry to hear about the issues with your TV screen blacking out and needing frequent resets. This is not the experience we want for our customers.

      We take full responsibility for this inconvenience and want to help resolve it. Please contact our customer service support directly so we can assist you with the exchange process and ensure you receive a fully functional TV.

      We appreciate your patience and understanding, and we're here to help make this right for you. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described and worked great also agent on pickup was nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tvlady,

      Thank you for your positive review of the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it worked great and met your expectations. It's also wonderful to know that the agent on pickup was nice.

      Your feedback is greatly appreciated and will be shared with our team. If you have any other questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 24” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for price. Sound is just ok. Overall good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to order on website. Fast delivery. Price was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Little TV That Could

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little smart TV. My only complaint is that the Fire TV extremely clunky and hard to navigate. It functions just fine though and it’s the best price for a smart tv of this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase, bought for my RV, live the convenience of the fire stick built in

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Camera, thank you for your feedback! It's great that you are enjoying the convenience of the fire stick built into your purchase for your RV. We appreciate your business and hope you continue to enjoy using your new product. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. The tv Is just perfect, so is the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sage,

      Thank you for your wonderful review! We're thrilled to hear that you find the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV to be perfect and that you're happy with the price. Your satisfaction is our top priority!

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Outstanding value and performance...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and performance, use it as PC monitor and TV. Will buy another larger one soon for bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for mom and she had trouble with how to use it since she is not used to it, but she’s getting the hang of it and so far she seems to enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the first one because the screen was damaged. Exchanged with no hassle and now 30dsyd later, the tv works well. Gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fire TV. When you are board with local channels, switch to the Fire TV side and there are hundreds of free movies and shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the kitchen countertop. Gets lots of local stations with a window located antenna, and the Comcast app works fine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was right on the money. All had smiles, knowledgeable and genuinely had my best interest at hand.

    I would recommend this to a friend