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Customer Ratings & Reviews

Model:
NS-24D310NA21
SKU:
6394746
Your price for this item is $55.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 3807 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,807 reviews
  • Rated 4 out of 5 stars

    Great TV, I use it as a monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the screen, I have used it as a second monitor and it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV and customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy Insignia brand, and absolutely do not shop at Best Buy period. Bought this TV for my little boy for Christmas. It stopped working intermittently 7 months after purchase. I was directed to bring it into a Best Buy store (25 minutes away from my home) because it was still under manufacturer’s warranty. They took my son’s TV for weeks and refused a refund, replacement, in store credit, or to have the repaired TV shipped back to me, making me make the long drive back into the store a second time. Any of those options would have been satisfactory, but each one was refused. Insignia is a Best Buy brand, it was a piece of garbage, and Best Buy did nothing to try and resolve the issue in an appropriate way. I’m out time, money, and gas. Will never support Best Buy or Insignia again. If the TV is still dysfunctional upon pickup, I will be filing a complaint with the BBB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re deeply sorry to hear about your experience with both the Insignia TV and the service you received from Best Buy. It’s clear that the situation has been incredibly frustrating and inconvenient for you.

      We understand your disappointment with the TV's performance and the handling of the warranty process. This is not the level of service we strive to provide, and we’re committed to addressing these concerns.

      Please contact our customer support team directly to escalate this issue. We want to ensure that you receive the resolution you deserve, whether it be a replacement, refund, or another form of compensation. Your feedback is crucial in helping us improve our processes and customer service.

      Thank you for bringing this to our attention, and we apologize for the inconvenience and frustration you’ve experienced. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for gaming and having a cheap option at a tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for garage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the garage. Limited tech with no internet need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture, great for spare bedroom have not used it too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker Placement Makes For Unfortunate Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television for video quality, but the speaker being located on the back is taking some getting used to. People on the other end of the house can hear it better than people sitting 10 feet in front of it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DTS sound is annoying.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything except the audio. When it's just talk it's fine, but DTS sound makes music and laughter way too loud. It's louder than the dialog itself. It just sounds overly crisp and sharp which is very irritating. Same thing when a commercial comes on, as long as it's talk it's fine, but the music starts and it's blasting. And there's no way to turn it off. I guess I'll try buying a soundbar and see if that helps.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeffreyT,

      It is really important for us to hear your feedback about this product so we will be able to continue improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    24-in TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic TV but with a Chromecast becomes a smart TV. Very much a Best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for A great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice little smart TV. I use it in my office for my computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Display was not clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these monitors. Even though they seemed to be good monitors, but I was expecting a true HD display. These may be HD by definition, but they are not what I consider an HD display. The words were pixelated and fuzzy looking. It looked NOTHING like the picture shown on the pictures on the site. I tried to change all the settings to get it to clear up, but I was not successful. I had to return them, and get other monitors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked if it was a smart tv, they stated yes, well it isnt. Picture quality and sound is alright

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a “regular” tv, not a Smart tv. This filled the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wertyhiokkkkklllkkkjkkkkklkk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xxxxxxxxx ccxxx Good cccccccvvvvvvnnnkkkmmmghjjkkc hb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cheap TV to use but I recommend a monitor for gaming. The quality is pretty poor as you don't get a very clear picture. It is fine to start off but if you are looking for good quality for graphics than I do not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    cheap tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is a cheap tv but its ok for a cheap tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .............................................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for money..........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The sales associate did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient but I felt that the item I purchased was pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine, doesn't have great resolution though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT A SMART TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good but, did not realize it was not a smart tv. Di not know they still sale tv's that do not connect to wifi

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent not bad for a smaller tv for security camera.

    I would recommend this to a friend