Customer Ratings & Reviews
- Model:
- NS-24D310NA21
- SKU:
- 6394746
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Hurricane Ian Survivor, 7 months, still no TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurricane Ian Survivor, 7 months, still no TV. When Hurricane Ian hit my home on September 28, 2022 at 155 miles per hour with me inside, I lost everything, home unlivable, almost lost my life as well. My 24" LG TV with Mohu antenna, 3 months old, destroyed. Sheltering in Ca, Best Buy would not do a warranty replace for me. Six months later, finally in a home, went to Best Buy to buy a LG and antenna. None in stock, sold me an Insignia & RCA antenna, assuring me that it would pick up PBS, which is about all that I watch. RCA antenna with feeble little legs flops around and does not pick up much. Insignia TV blanks out for no reason, message on screen," no signal, check to see if device connected," intermittent pixelation as well. Having purchased this April 1, I decided to move it around a bit yesterday to see if I could get better results. I could not. I will be 73 years old. All I wanted was to watch PBS again. I yearn for the days when things simply worked, customer service meant someone cared, and if you had questions or issues, you could speak with a human, not a robot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LynnR,
I am glad to know that you survived the Huricane and that you are okay. I personally would like to apologize for the experience you have been through with our Insignia™ - 24" Class N10 Series LED HD TV. To further assist you with your no signal and intermittent pixelation, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for on this tv so i mean it works well
I would recommend this to a friendWrong Advise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to make sure that my roku could work on this TV. I was told it would but it does not unless I am doing something wrong.
I would recommend this to a friendPicture is good but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace an old screen due to it burning out. Bought this product and used solely for my security cameras. I have not tried it for tv mode but I feel like the picture could definitely be better.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how it is I sent as a gift Sorry I can’t help
No, I would not recommend this to a friendBasic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic TV functions, NOT A SMART T.V. no Netflix, Disney+, HULU connectivity Not bad for under $75
I would recommend this to a friendDon't get the OPEN BOX item!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that by purchasing the OPEN BOXED item, I would be saving a few dollars as I've purchased them before with no major issues. However, this OPEN BOXED item was deemed as being in EXCELLENT CONDITION with all contents included. All the contents were included but the picture on this thing was in bad shape as there was shading in the picture to where you could see the backlight and the top bezel was separated from the screen. I'm sure this tv has a nice screen resolution but someone goofed on this one. Sending it back for refund. Guess I'll go for brand new.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts regarding the OPEN BOXED Insignia™ 24" Class N10 Series LED HD TV. We appreciate your feedback about the condition of the item, as it helps us enhance our quality checks and ensure that our customers receive products that meet their expectations. We’re glad to hear you have found value in your previous open box purchases and hope to provide you with a better experience in the future. Your insights are essential, and we wish you the best with your next purchase! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
- Cons mentioned:Volume
Good small size tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok not the best. The size is just right for my bedroom and the volume mode could be better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There,
We really appreciate your feedback on this Insignia - 24" Class N10 Series LED HD TV, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Simple TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale price made this purchase a no brainer. Simple 720p that is perfect for elderly. Legs are not very stable and sound is not the best.
I would recommend this to a friendNot bad!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but then screen started to mess up. It was covered by warranty however which is great!
I would recommend this to a friend- Pros mentioned:Price
Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two because of the price. Set both up and put one away. TV started rebooting for no reason. Forgot internet sign on. Got second one out and it started to do the same thing within a hour.
No, I would not recommend this to a friend It’s just a simple tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a basic tv. Good for kids room! It is NOT a smart tv so don’t buy it and get home all disappointed for not having apps but if you want something for your 4 year old then get it
I would recommend this to a friendLemon Alert
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and after 2 weeks of it sitting in the box unopened I hooked it up. To my dismay it repeatedly switches itself of for no apparent reason and the only way to power it back on is to unplug it from the mains. Unfortunately I now can’t return it or get a replacement because it’s past “Best Buy’s” standard return period. To add insult to injury the price has since dropped by $10 since I bought it. If you’re considering buying this size & model TV, you’re better off going with a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Ted.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 24" TV since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Okay purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little tv but you get what you pay for..
No, I would not recommend this to a friend- Cons mentioned:Volume
Tv low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works but volume is supper low does the job for now
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia 24" Class N10 Series LED HD TV. We're glad to hear that the TV is working properly and meets your basic needs. Sorry to hear that the volume is a bit low, but we're glad it's sufficient for your current needs. We understand that TV volume can be a critical aspect of the viewing experience, and we'll take your feedback into consideration as we continue to improve our products. If you're satisfied with the TV's performance otherwise, we appreciate your continued use of our brand and hope you'll consider upgrading to a new model in the future. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the box that the TV came in was damaged. When I got the TV ready to set-up the top was separated from the screen. I immediately took it back, They quickly refunded my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 24" Class N10 Series LED HD TV. We apologize for the inconvenience and disappointment caused by the damaged box and separated top from the screen. We're glad to hear that our customer service team was able to quickly process a refund for you. We take pride in the quality of our packaging, and this was an unfortunate exception. We'll use your feedback to improve our shipping and handling processes to ensure a better experience for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Ok for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is fine for a bedroom or child's room. It was inexpensive so not bad for the price. Picture quality not the best.Adequate is the word I would use to describe it.
I would recommend this to a friendInsignia tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV but it didn't last long so I don't recommend it.
No, I would not recommend this to a friendUnnecessary noises!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice that tells you on, off, mute/unmute is intolerable! How to turn it off, PLEASE!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. It is Voice Guide for accessibility. You can turn off it through MENU-Accessibility-Voice Guide to Off.
Super out dated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go ahead and spend more money on another product. It doesn’t have updated ports.
No, I would not recommend this to a friend