Customer Ratings & Reviews
- Model:
- NS-24D310NA21
- SKU:
- 6394746
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the box that the TV came in was damaged. When I got the TV ready to set-up the top was separated from the screen. I immediately took it back, They quickly refunded my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 24" Class N10 Series LED HD TV. We apologize for the inconvenience and disappointment caused by the damaged box and separated top from the screen. We're glad to hear that our customer service team was able to quickly process a refund for you. We take pride in the quality of our packaging, and this was an unfortunate exception. We'll use your feedback to improve our shipping and handling processes to ensure a better experience for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Next day delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, l was displeased with the "next day" policy when it took 4 days to receive my TV.
I would recommend this to a friendWork from home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was as expected BUT the delivery time was way off! I needed this for work and was given a date of delivery almost a week off.
I would recommend this to a friend- Pros mentioned:Picture quality
Poor sound volume.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great price. Poor sound. Volume must be turned up to 70 or more to be able to hear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tom, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Recent Insignia TV Purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this purchase. Picture quality is lacking an sound is very weird. Purchased a Insignia a couple of years ago which this TV is replacing which was much better until it suddenly died in January. Feel like it did not last very long either. Not sure I will purchase an Insignia TV again. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey.... You can't go wrong with a 64.99 tv...peace out my brother
I would recommend this to a friendMediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable remote never did work. Picture is minimally acceptable. It was cheap, bought it for a guest room who we don’t people to occupy for too long.
No, I would not recommend this to a friendOK for DVR Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as a remote monitor for a security DVR. It's OK but not as sharp a picture as the LG it replaced.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a child's bedroom. Did not come with a remote control even though instruction manual stated there should be one. The TV does not have buttons you can manually use which is odd. I purchased a universal remote to use since I don't have time to take it back to the store. Works fine otherwise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Miss,
Thank you for taking the time out of your day to give us your intake on this TV, your opinion is valued. We appreciate the feedback that you provided and will take your opinion into consideration. If you have any questions at all, please contact us.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Cheap extra screen
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it really cheap and use as an extra screen. Small but effective.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to figure how to work. Especially since I am a senior citizen.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second TV works fine, now. The first time it was delivered poorly packaged. The interior screen was cracked. The 2 TV stands/legs were both left. I ordered excellent geek squad certified instead I got satisfactory. It was fair at best. Everything from the first delivery to having to return the TV was a headache and hassle.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StephanieW,
We are sorry for your experience with this product and with the delivery. Your feedback is helpful for us to make sure that our customers will experience the best service and quality of product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product. Not what I was expecting. No remote as well.
No, I would not recommend this to a friend24""TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what it cost,it's ok. hassle getting to parking lot.I do not have the app.Had to wait for employee to bring someone else order.
No, I would not recommend this to a friendStick to name brands.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for a year and 7 months. I heard a pop and the sound went out, then a few minutes later the picture shrunk. I've had many name brand TV's over the years, and have a 15 year old Sony that still works great. Thought I'd give the Insignia Best Buy brand a try. Never again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 24" Class N10 Series LED HD TV. We appreciate your feedback and are sorry to hear about the issues you encountered. Your input is valuable to us as we strive to improve our products and services. Your satisfaction is important, and we are committed to addressing your concerns. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Buying a new one already
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely a year later, and the tv is a black screen. Would be a great price if it lasted longer.
No, I would not recommend this to a friendFunctional
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and functional divice !!!! The price is good !!
I would recommend this to a friend- Pros mentioned:Picture quality
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, lousy sound quality. Perfect size for in a kitchen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cindy,
Thank you for taking the time to review our 24" Class N10 Series LED HD TV. I understand you found the sound lousy and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
SO-SO TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oK FOR THE MONEY, might return it 12345678910111213
No, I would not recommend this to a friendA little mislead, but in the end was my fault
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a smart tv with the apple tv offer.
No, I would not recommend this to a friend