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Customer Ratings & Reviews

Model:
NS-24D310NA21
SKU:
6394746
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Customer reviews

Rating 4.6 out of 5 stars with 3806 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,806 reviews
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay and overpriced. a year ago about $40 cheaper..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much dislike this TV it's SO slow to do anything it's not even worth trying to watch. I hooked it up to a roku premiere and it's worthless. I would return it if I could.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LynnB,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't last very long!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last very long! Purchased for the kitchen so it wasn't used as one in a living room area yet it only lasted about a year. Didn't pay mech so didn't pursue a replacement.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi pbrman,
      Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult options to connect other Smart devices. Swapped out for a TV with better options to connect other devices

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the difficulty you experienced with connecting other Smart devices to your previous TV. We appreciate your feedback and are glad we were able to assist you in finding a TV with better options for connecting your devices. Thank you for choosing our store and we hope you enjoy your new TV. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    HORRIBLE sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight TV for a camper. But the sound is HORRIBLE! And if you plan to use it with a camper with a loud air conditioner..... DON'T!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Donnahiggy,

      Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV. I understand you found it uncomfortable to use since the sound is horrible and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    fair picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little disappointed in picture quality but considering the price okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda cheap but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't you dare drop it cause it would be over for you're little TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Volume not good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are not good! You have to turn volume up in the 40's before you can hear it!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about your Insignia 24" Class N10 Series LED HD TV. Sorry to hear that you're not satisfied with the speaker performance. It's understandable that you'd want a clear and crisp sound without having to adjust the volume to an excessive level. We'll take your feedback into consideration and pass it along to our product development team. If you're looking for a better sound experience, we recommend exploring additional audio options, such as a soundbar or external speakers, which can enhance the overall viewing experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Pretty good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my tv. Its economical and worth the price. I really like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Have not set up yet. Will not no until setbip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but small..........................I had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Outdated pixelated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but going 720p was like going back 10 years. Return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no control buttons on the TV so if I lose my remote control I just have to unplug my tv. I have to turn the sound up really high to hear it. Sound quality is horrible

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 24" Class N10 Series LED HD TV. We understand how important it is to have reliable controls and sound quality. Your insights are valuable, and we appreciate you sharing your experience, as it helps us in our efforts to enhance our products and better serve our customers. Jeth Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Just a basic Flat screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth this TV for my Mother. It seems to be fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but VERY quiet sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely junk. Quite literally you need to be in a super quiet room with the volume cranked to have a chance at hearing it. Not bad otherwise, but really wish we would have spent a bit more for a different brand after this sound nonsense.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just an average television. Nothing special. Works fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a tv not a PC monitor resolution is not good. good for tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV 24 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration from the speakers. No matter how it's set.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad it had no stand and no remote idk how that past the return check idk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SeanJ,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 24" Class N10 Series LED HD TV (NS-24D310NA21). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No one is paying attention.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees responsible for checking and grading these items as "open box - excellent condition" are completely asleep at the wheel. Ordered said same TV, no feet, no remote!!! How "excellent" is that? Ordered twice now, sent the first one back for giant screen scratches scratch, now this....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!
      Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia