Customer Ratings & Reviews
- Model:
- NS-24D310NA21
- SKU:
- 6394746
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Insignia TV instructions confusing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get regular channels. Had to buy ROKO and I'm not happy with that either
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tazzy, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased many basic televisions over the years and most are still working. I intentionally purchased a non smart tv as I use it as a repeated extension from the cable box via coax. For whatever reason this tv does not work well. The picture is marginal at best.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mikewisconsin,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Open Box, sold without any quality check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as "Open Box Excellent". It is not turning on - not with the Input push button, nor with the Remote Control. Selling an open box product without checking that much? It is not the way Best Buy used to make business. Returned, exchanged for a new one. Story continues (sorry to say).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for writing a review about our 24" TV! We know how frustrating is that your TVs did not turn on as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bought Jan. 1st, dead on Feb. 5th.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today is the 5th of February 2021, I bought this tv on the 1st of January 2021. It's dead. It worked last night and this morning it does nothing. Even the little red power light is off. What a shotty TV. Even on sale it's not worth buying. And the 2 week return window, what a fecking joke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John!
Thank you for taking the time to review our 24" Class LED HD TV, we are very sorry to read you are having this experience with one of our products, please contact using the link below to discuss any available options for you, we'll be more than happy to further assist you regarding this issue:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Does not play USB mp4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clerk said would play USB jpg slideshow and mp4 video but does not plaay mp4s. He was too busy watching the superbowl on best buys super-sized screens. Returning tomorrow
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MFBb, Thank you for taking the time to leave a review of our Insignia™ - 24" Class N10 Series LED HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Arrived in good time, though the housing is warped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not plugged it in yet to see if it works - the housing on the back is warped as if melted in the su!n. Do not know why, except it was out on my front porch for the day because the delivery people can't walk two steps further to place package in the porch where they are out of sight.
No, I would not recommend this to a friendFrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Rep was Good He located TV in back room.Problem:Can play only ONE Channel.Have had a TV repair man,a talented niece,and today my daughter-in law unable to make it play or locate more than 1 channel All are convinced problem is the TV itself.Will return this week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this issue to our attention. We apologize for the inconvenience you have experienced with your TV. We appreciate your efforts in trying to resolve the problem with technical assistance from various sources. We will do our best to address the issue and provide you with a satisfactory solution upon your return this week. Thank you for your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Okat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the clearest screen but expected for the price. I ended up returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class N10 Series LED HD TV! We understand that you are having issues with the TV picture and returned it. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Defective product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy insignia products there very defective they don't honor warranty and if they do, the product will be defective. Also too many. Too many problems. Do not buy. Beware
No, I would not recommend this to a friendBasic beyond words.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely basic, I would not recommend this. It was a purchase for my grandmother who didn’t care about anything other than watching TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Addman,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. You may contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Won't purchase again...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in March of 2021 year and the screen burnt out June of 22. That's should not of happened. A year and 4 months...tvs should last longer than that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV. I understand you found it uncomfortable to use the screen burnt out and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Looked blurry and picture quality not upto par
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a bit more and get a TV that will give you decent picture.
No, I would not recommend this to a friendworked once.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for camping. I worked when I got it home but the first time I try to use it camping, there is no picture. Just audio. Unfortunately it's too late to return it. Cheap TV. I would recommend spending a little more for one that works. The screen flashes left half then right half back and forth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 24" TV since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Bad QC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device had missing parts and clearly no quality control. returned to the store and got the missing part from another device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Don't waste your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 3 of these TV's over the past 8 months. They only last a month or two and then the screen starts to get lines and eventually turns all black. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear that you've experienced issues with multiple Insignia™ - 24" Class N10 Series LED HD TVs, including screens developing lines and eventually turning black. We understand the frustration and disappointment this has caused, especially since you've purchased three units over the past 8 months. We'll pass on your feedback to our quality assurance team to investigate and improve our manufacturing process to ensure our products meet the expected standards. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
- Pros mentioned:Picture quality
Too Small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV then I realized that I needed something a little bigger. I returned this TV for a 39 and for the space the upgrade was worth it.
No, I would not recommend this to a friend Broken screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two tv’s because we are a homeschool family and will be using streaming services next school year. When we got the tv’s we were having our house painted and new floors put in so the tv’s were put in a safe place but not opened. After we opened the tv’s one of them had a cracked screen. We took the tv to exchange and they said they would not exchange. This was very disappointing. We didn’t want a refund or money we just wanted a tv without a cracked screen. This was done while being shipped to us.
I would recommend this to a friendA little disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had issues with it maintaining pic--kept having lines and then would freeze or blackout. They said it happens a lot with these and just returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidC,
Thank you for the review. We do apologize if you are not satisfied with the product.
Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Renee,
Insignia Support
Cheap TV for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is okay, but I noticed screen is freezing some times. I know this is one of the cheap TV in the market. I am using this for my store. Overall just okay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stobs!
Thank you for writing a review about our 24" TV! We know how annoying is that your TV is freezing sometimes. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Thumbdown
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv but I returned it yes it was smaller but also the remote wasn’t working I couldn’t get to see a channel or anything it was an open box maybe another tv remote was put in there
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Flex,
I personally would like to apologize for the experience you have been through with our Insignia™ - 24" Class N10 Series LED HD TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support