Customer Ratings & Reviews
- Model:
- NS-24D310NA21
- SKU:
- 6394746
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Junk, worked for a couple of mins
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a couple of weeks to get everything set to use it. It powered on, I set it up, change the input, all seems to work. I plugged in a Roku device, got it set up and now the TV or remote stopped working. I changed batteries and no go. TV not responding to remote anymore. Past my return time to. NOT HAPPY!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 24" TV! We know how disheartening is when a new product stops working. We would love to check this further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Unstable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the stand is unstable, second is the functionality is limited as a monitor
No, I would not recommend this to a friend- Cons mentioned:Volume
Volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is so low that i had to purchase a sound bar
No, I would not recommend this to a friend Do not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after a little over 1 year. Tv turns on but will not respond to any remote commands. Remote has been checked on another tv and works fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia 24" Class N10 Series LED HD TV. We appreciate your insights and are glad you took the time to highlight your experience. It's valuable feedback like yours that helps us understand customer needs and continuously improve our products. We hope you continue to enjoy the features and quality that Insignia offers! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Insignia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unpacked the box enough to discover that it had no Ethernet cable port and it was not Wifi enabled as I was told by the store employee who helped me. I packed it back and returned it to the store. I am very disappointed that the employee gave me bad information.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class N10 Series LED HD TV! We know how frustrating is that you've purchased a wrong TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DonV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is very weak. Sound is terrible xxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the color and sound quality of your Insignia 24" Class N10 Series LED HD TV didn't meet your expectations. We understand how important it is to have a TV that delivers vibrant colors and clear sound, and we apologize for the disappointment. We take all feedback seriously and will investigate this issue further to determine the cause. We'll also make sure to pass on your comments to our product development team to help improve our future TV models. In the meantime, we hope you'll give us the opportunity to make things right and provide a satisfactory viewing experience for you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
- Pros mentioned:Picture quality
24" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is awesome, but ordering and receiving the product was a 3 week nightmare of lies.
I would recommend this to a friend Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ought to use as a second monitor with my laptop. On first use the screen would go lack for a second and then ack to normal and would repeat again every 10 seconds or so. I did not use it as a TV so my review is only ase on HDMI input.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LYBAL,
Thanks for taking the time and effort to leave a review with our Insignia™ - 24" Class N10 Series LED HD TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Disappointed TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very poor quality. Sounds like it is coming out of a barrel
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BJDH,
Thank you for the review.I'm sorry if we did not meet your expectation towards the product.Rest assured we are working to improve this TV. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Huyen Nguyen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can hardly mirrored from phones, tablets and laptops
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ThuyhuyentN,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Poor Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor volume quality, very poor Picture and the television does not come equipped with the option to download apps.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 24" Class N10 Series LED HD TV. We appreciate your feedback regarding the volume and picture quality, as well as the app availability. Your insights are important for understanding customer experiences, and we are committed to providing products that meet your expectations. We value your input and hope to see you explore our other offerings in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Worked for less than 3 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked for less than 3 days. Took it back to the store to exchange or return it and got a voucher for one that may be in sometime before the next pandemic. P!$$ poor customer service for a p!$$ poor product.
No, I would not recommend this to a friend24” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assuming the picture is the tv I returned, it emitted a horrible when in use the reason for return. Also poor sound quality.
No, I would not recommend this to a friendpoor quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it delivered. frame was bent. returned to store. drove home with new one. went to put together. two right legs. back to store with in 2 hours. asked if could get left leg out of box i just returned. nope. all done
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 24" Class N10 Series LED HD TV. We apologize for the inconvenience you experienced with the delivery and assembly process. It's unfortunate that the frame was bent and that you received two right legs, causing multiple trips to the store. We appreciate your patience and understanding throughout this process. Your feedback is valuable and will help us improve our services. If there's anything else we can assist you with, please let us know. Thank you for shopping with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
It's not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a while the t.v start to go slow very slow to load and all I dnt recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 24" Class N10 Series LED HD TV! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv an it went out on me as soon as i brought it i tried to turn it in to fed ex but they didnt have a box for it so basically im still stuck with the tv now i got two tvs wow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV. I understand how inconvenient this must be for you. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Insignia 24 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson to use as a monitor for his PS4 gaming. I just gave it to him as a gift. I was very disappointed to have him tell me that the graphics were not good or clear at all!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, Redd. We're glad to hear that you chose the Insignia™ - 24" Class N10 Series LED HD TV as a gift for your grandson. We appreciate your input regarding the graphics quality and will certainly take it into consideration as we strive to improve our products. Your satisfaction is important to us, and we value your perspective. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Avoid Cheap Products & Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy service is completely nonexistent. I highly recommend an alternate retailer for your electronics needs. The support staff leave much to be desired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV. I am very sorry that you are not satisfied with our products. Please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture OK, but speakers are so bad you can not use the tv even sound bar and the volume at 100
No, I would not recommend this to a friendOpen box disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this is open box. It did not come with a remote control. Make sure to open these inside the store or you could get taken advantage of
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KyleL, Thank you for taking the time to leave a review of our Insignia™ - 24" Class N10 Series LED HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285