Customer Ratings & Reviews
- Model:
- NS-24D310NA21
- SKU:
- 6394746
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and ease of use of the 24" Class N10 Series LED HD TV. Many also appreciate the size and lightweight design, making it suitable for various spaces. Positive feedback also highlights the straightforward setup and user-friendly remote control. While some customers mention the volume could be improved and suggest design changes for the stand, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Don't mislead customers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I payed $109 for a tv that is currently listed at $89. Not terribly happy about that.
No, I would not recommend this to a friendJunk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT BUY THIS JUNK.NOTH8NG BUT PROBLEMS AND THEY ONLY LAST 5 MONTHS. JUNK
No, I would not recommend this to a friendTv sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound did not work - kept going out- loud pops- Best Buy has offered to take in for repair
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 24" Class N10 Series LED HD TV. We appreciate your feedback, as it helps us understand how to enhance our products. We're glad to know that Best Buy is assisting you with the situation, and we hope that any necessary adjustments will help you enjoy your viewing experience to the fullest! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Don’t like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. I guess that’s what you get with a 720p. I will be returning.
No, I would not recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok. hdmi plug was loose and had to situate the cord a certain way to get sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 24" HDTV. I understand the HDMI port was loose and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.save your money and get a better brand sound is horrible picture is blurry
No, I would not recommend this to a friendLong time customer, enough of Best Buy bull crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap and absolutely no support from best buy. Stay away from Best Buy, arrogant and dishonest
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that you're extremely dissatisfied with your experience with Best Buy and the Insignia TV. I'm deeply troubled to hear that you felt unsupported and frustrated with the process. As a company, we strive to provide excellent customer service and ensure that our customers have a positive experience. Unfortunately, it seems like we fell short in your case. I want to assure you that we take all feedback seriously and will pass on your concerns to the appropriate teams to improve our processes. Again, I apologize for the inconvenience and disappointment caused, and I hope you'll give us another chance to show you the level of service you deserve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
one year life on insignia tvs???
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had this tv just over one year and it died this morning
No, I would not recommend this to a friendCheap and not to useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will only do photos via usb no videos. Person at store assured me it would be perfect for ise in my rv with my movirs on an external drive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Insignia™ - 24" Class N10 Series LED HD TV @ BestBuy
Thank you for writing a review about our Insignia™ - 24" Class N10 Series LED HD TV . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Marites
Insignia Products
https://www.insigniaproducts.com/
Terrible tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for less than a month and it no longer turns on. Last time I will ever purchase insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 24" TV. We know how disheartening is when a new product stops working, and we are sorry for this situation. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality, Price, Size
Great TV at an amazing price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV, Picture and sound are great, Can add a Roku or other streaming device if you want to make it a smart TV. The price of this TV is amazing for the quality. Only 80 bucks and it's well worth it. This device is 720p but, since it's a small size, its not a problem. Best use for this TV is for bedroom, kitchen, or home office. Can also use as a computer monitor. I'm amazed at what you can get for very little money. Before buying this, I tried an LG 22 inch TV. Picture and sound quality were nowhere near as good as with this Insignia and it had only one HDMI input and an RF input. Price was $50 more and not worth it. Kudos to Insignia. I highly recommend this TV if you are looking for a basic unit with lots of features.
I would recommend this to a friend Its a cheap tv for a reason
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took the tv out of the box. The sound worked for 5 minutes and then it went quiet. I returned the tv an hour after i bought it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josholland13, Thank you for taking the time to leave a review of our Insignia™ - 24" Class N10 Series LED HD TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Picture died less than a month not sure about TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture already died returning it tomorrow less than a month and its dead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AricG,
Thank you for taking the time to review our TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignuia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you pay for ..............................
No, I would not recommend this to a friendOpen box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a open box tv the remotes don’t work with it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you've experienced with the remotes not working with your open-box TV. This is certainly not the experience we want our customers to have. It's possible that there may be compatibility issues or the remotes may need to be reprogrammed. We recommend reaching out to our customer support team for assistance. We'll do our best to resolve the issue and ensure that you can fully enjoy your TV. Thank you for bringing this to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is absolute garbage. With in a month it stopped working for antenna tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TimothyH! Thank you for your feedback on Insignia™ - 24" Class N10 Series LED HD TV. We're sorry to hear that your television stopped working for antenna TV within a month. That must be very frustrating and disappoint. For troubleshooting, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was bad. In fact to hear anything volumn had to be turned up to #60 on the volumn. I did return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, I understand how upsetting it is when things don't work as expected, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Tv is wonderful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t a smart tv so that was the reason such a low rate I gave and it was my fault I should of read more of the description. it was too small.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 24" Class N10 Series LED HD TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
This is the worst product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a negative star rating I would give it. This product is the absolute worst. Not only is the picture grainy (NOTE: I have hi-def cable), the stand legs won't stay on the unit and it falls over. Buyer beware!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the connection and with the legs of the TV. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
speakers stink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap and small is fine... expected it.. but the SOUND is super-quiet... speakers on tv stink
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 24" Class N10 Series LED HD TV. We appreciate your insights about its size and sound quality, and it's great to hear that you found the compact design fitting for your needs. Your thoughts help us understand customer preferences, and we’re glad to have you as part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746