Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $260.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 3.6 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers love the 24" Top Control Built-In Dishwasher's quiet operation and excellent cleaning performance. Many appreciate the convenient third rack and the interior lighting, while some find the control panel challenging to use. A few users have reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 67 reviews
  • Rated 1 out of 5 stars

    Terrible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were good and price seem fair, but I am very very dissapointed and waited to long to install now I cant return because its past 30 days its been 36 days. Dishwasher does not clean well leaves food stuck on and if you use heat dry option the food is stuck on and heat dried on! I rinse all my dishes before putting in washer and even then they dont come out clean and they even smell bad after clean cycle vortex wash . I used proper cleaning tabs and jet dry solution but the dishes do not come out clean. Glasses are foggy and smell bad. My old loud dishwasher cleaned much better then this new Insignia. Its suppose to have hard food disposer yet doesnt even remove left over sauce on a plate and all the dishes after clean cycle smell like food! Nothing like drinking milk out of a cup that smells like spaghetti sauce. So unhappy I will buy something else since I cant return this one just to have clean healthy dishes. Also make sure you arrange installation on your dishwasher purchase I was shocked when they dropped off and said ok sign here & here.... I was like are you going to install it and that was a flat out NO we dont install youll have to call to arrange that. I ordered a refrigerator, oven and dishwasher and they would not install dishwasher.... It was fairly easy to install when I finally had a day off to do so. Expensive lesson now I have to get rid of this Insignia dishwasher by paying to have it taken away cause no one in my family or friends wants dirty smelly dishes. I DO NOT recommend this product. Also the cup, plate and bowl holders are super short and close together unless your plates are super super thin they wont fit in most of the holders. Fork spoon and knife holder is ok but they also never come out clean and have dry stuck on food.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for your review, we're definitely sorry to know about your experience with the Dishwasher.

      We want you to know that we are here to help you make the most out of your products, please feel free to give us a call at 877-467-4289 we are open from 8 am to 9 pm CST and we will be more than glad to assist you.

      Arely R. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this dishwasher leaves a lot to be desired. It is hard to open or close the door without selecting a wash cycle or the child lock. If the washing settings are not on and you accidentally hit the child lock, you can’t start the washer. It is not intuitive to operate. Keep your manual handy. Also, the door goes down too far and the bottom rack keeps falling out or off track. It doesnt clean well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this due to the price and features. After installing it leaked on my floor and gave an E! error. It was not draining the water. replaced with another one, and after 6 months the same thing. Geek Squad, brought the unit back and gave me a full refund. I now have a name brand and it works fine

    No, I would not recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dish washer it self works great, but the control panel is hard to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher works perfect has a nice LED light inside and runs very quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. LED lighting is very helpful. Has a third rack for utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets dishes sparkling clean.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dish washer we have ever owned. It leaves our dishes and silverware sparkling clean with no spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dishwasher and Looks premium in the house with Stainless steel look. Installation was done perfectly by the delivery person. Thank you Best Buy for your support.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia washer simply amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet you can stand right next to it and the only way you know it's running is by the blue light it shines on the floor! Well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice quality for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes the quality for the price but took her a bit to figure out the odd dish placement on the racks. Buttons also have no feedback when touched. She got used to it and is starting to like it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. It matches my other insignia appliances very well. The unit is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans and dries your dishes. Was very easy to install. Way better than old dishwasher

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get an error code all the time. Often stops working for no apparent reason. No way to reset it without unplugging it and plugging it back in, which is great for an appliance that is screwed in under a cabinet. I ended up installing a smart outlet that I could reset on a remote and it works “ok”.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no reviw yet. Connected and tested but really use it is not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old dishwasher was a Bosch and this insignia just couldn’t compare. I returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the dishwasher for about a month now and so far has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia DIshwasher a Winner

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Ive had bad luck with dishwashers but this one has been good, actually better than expected for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently used the dishwasher and love all the settings. Still trying to get use to picking the cycle then closing the door within 4 seconds. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY INSIGNIA

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY INSIGNIA! Within 2 months of owning this I have had 2 service providers come out to try and fix it. Water pooling in the bottom of the dishwasher and stopping mid-cycle. Eventually convinced them to replace it with a different make machine. At the same time I also bought an Insignia fridge-freezer to keep in the garage which has also required 2 service visits and replacing with another make.

    No, I would not recommend this to a friend
Sponsored