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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 3.2 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

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58%would recommend to a friend

Customers are saying

Customers frequently mention the quiet operation and ease of use of this 24" Top Control Built-In Dishwasher with Stainless Steel Tub. However, many also report significant issues with the dishwasher's reliability and control panel, citing malfunctions and difficulty understanding the controls. The stainless steel tub is a plus for some, but cleaning performance is a frequent point of concern, with some users finding it inadequate. The price point is considered reasonable by some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Pros mentioned:
    Noise level, Tub material
    Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dishwasher looks better than others in its price range. control panel not the best, confusing difficutlt controls, sure is quiet! and stainless tub , appears well built, heavy. cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great dishwasher for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I been totally satisfied with the dishwasher, follow instructions and read the manual and everything is easy. I loved the fact the the inside is stainless steel, no funny smells. Let’s see how it keeps up in the long run. Also compared to the Samsung low budget stainless steel model dw80r5061us @ $579.99, I feel this one is built more sturdier. Both models are pretty much comparable. I am pretty sure the Samsung will last longer. But for price bargain this will do the job. One good factor, this dishwasher doesn’t show the name brand on the front stainless steel panel, which is good if you are worried about brands being mixed up on your Appliances.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Entry level Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher is an open item. Price was decent and install was relatively smooth. The technician was very friendly and informative. This dishwasher is decent for its price point no complaints so far. I’ve had it for almost a month now. Has pretty simple settings for the most part but gets the job done. I can’t imagine spending more money on something I probably hardly ever use. Give it a try thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of misleading pictures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! On the website the "White" version has a light Stainless Steel look in the pictures. That is NOT at all how it actually looks. The "White" is actually white. Very,Very misleading. Returning to get another. We bought it because it is the best best bang for buck dishwasher here.

    I would recommend this to a friend
  • Pros mentioned:
    Tub material

    Rated 4 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very basic model, but has a stainless tube which is important to me. Only grip is that the bottom rack doesn't always track properly. Once and awhile you have to pick it up and lift it into the washer tube.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello 1mik,

      Thank you or taking the time to leave your review on our Dishwasher. We know how important this is for you as it does make life a little easier. So, we are glad that it has met your needs. Regarding the rack, please ensure that there is nothing obstructing it and that it is installed correctly. We would certainly love to assist you with this, feel free to reach out at any time!

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super happy with this product! I've had the repairman out twice to correct a leak that happens every time the unit is on. The settings are not easy to use/adjust and the unit makes loud beeping sounds that you can't disengage. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Surprisingly low quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to make this dishwasher wash dishes for three months. Don't get me wrong, it was easy to install and it runs thru the cycles like it is supposed to. It doesn't, however, clean dishes. There's always residue and sometimes what appears to be actual dirt. Or dry the dishes. I've never once had it more than half full, I've used rinse aid, I've pulled the thing out from under the cabinet and triple checked to make sure I didn't screw something up. For some reason, however, my dishes are always covered in white and brown grime, and they never dry. I don't want crusty dishes so I still wash my dishes by hand. I'm incredibly disappointed and I'll never buy another Insignia product. People who are having issues with the timer delay, just click thru until you see 00. That part is simple.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      The feedback that you provided is very much appreciated, I can assure you that this washer is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Cleans dishes great, extremely quite and great looking. Only thing not a fan of is the display it’s very easy to hit a button so it flashes constantly. Not a huge issue but a little annoying and saw that from other reviews. For the price though it is worth dealing with!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Worked well for 2 years then repeated issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps breaking down with error E4... there is no leak but the sensor keeps going bad and needs to be replaced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Needs some work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing controls need manual laminated because your going to have to reference it all the time, It works but very flimsy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hard to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t the easiest to install but looks nice and sleek. Very quiet when on.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Control panel lights always on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control panel lights never go off, Here is what Hector from Insignia had to say. "I went ahead and checked this with our Engineering Department, and they kindly let me know that this is a normal behavior of the Dishwasher, and the only way to turn the Control panel's light would be unplugging it" and as far as Bestbuys price match go its not very good. on sale for 50.00 less this week but i only get 12.00 off because i used a birthday gift coupon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the dishes clean, and the normal wash setting does it in a mere 2 hours. (Our previous dishwasher would run for 4 or 5 hours.) However, it is noisy, and there is a burning smell later in the cycle. Also, canceling delay start has proved to be difficult to do. I sometimes have to hold the start button for 3 seconds multiple times before it starts. Also, the slots for silverware make it hard to load/unload dishes, but you can simply lift the plastic component which has the slots, and use the silverware trays as you would any other dishwasher. However, it you do this, be careful not to let any utensils slide between the trays, otherwise, you'll have trouble closing the unit.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Total nightmare dealing with Best Buy and Insignia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY this dishwasher! Started having problems after 6 months with constant E4 error and the dishwasher not working. Since it was under warranty, they "fixed" it only to have the same problem happen 3 months later. E4 error came up again and now I have been waiting for 3 weeks for claim dept to determine if it should be replaced or "repaired" again! This is a poorly made dishwasher! Much better reasonably priced options out there like Whirpool or Maytag.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice stainless dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking stainless dishwasher. Has no manufacturer name on front...so will match other brands. Top control is convenient and hidden when closed. Not cheap, but a fair value.

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2/2019,$750 delivered and installed, here in 8/2020 it no longer cleans even light debris, it stinks, out of the 1 year warranty with no extra Geek , it says on the website contact mfr, ( all this after being transferred and dropped 6 times) but all they tell you is to google dishwasher repair, there are no Insignia trained techs, I just need to randomly find someone and hope they know what they're doing, On their in house signature products.Ill probably;y need to drop several more hundred dollars on a poorly built machine .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation. I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and this is their brand so I thought I would give it a try. Very inexpensive and it shows. Not user friendly at all. Dishes would never be dry at the end of a cycle. Do not recommend purchasing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave your feedback. I am sorry for any inconvenience this may be causing you. Of course if you still have this, feel free to contact us so that we may find the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    good bang for your dollar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty quite, the digital programming is going to take some getting use to it

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Reliability

    Rated 1 out of 5 stars

    TERRIBLE DISHWASHER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher and one year later the control panel doesn't work and can't be fixed! Piece of junk DO NOT BUY Insignia products!

    No, I would not recommend this to a friend
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