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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3217 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the cooling performance and ease of use of the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner, finding it easy to install and of a convenient size for smaller rooms. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its energy consumption and the condition of the unit upon arrival. The remote control feature was also a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,217 reviews
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and has not broken down. It cooled my room 20 x 20 room in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY!!! Cool Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and it works well in the bedroom. It didn't work well in the dining room but that was because the open space was larger than the 250 sq. ft. My husband loves this product. I think he considering getting a larger one for the front of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful for the size!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this little guy can do a lot more than 250 square feet if you have ceiling fans. It cools my living room and kitchen easily. I love that it has a temperature setting on it so it doesn’t waste electricity like our old window unit did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac works great for keeping our bedroom cooler at night .i would recommend to anyone with a smaller room . Looks a lot better than a bulky window unit . Got it on sale for $199. Cheaper than anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very easily by myself. It cools really well and quickly. I have the LED screen turned off to sleep without blue light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ac the only thing I would say is it doesn’t stay on running all night it shuts off then turn back on but still work at cooling the room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Feelings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wound up purchasing this air conditioner based on the reviews which were primarily positive. And it does work, I can’t deny that. It does what it’s supposed to do and helps cool things down downstairs. That said, most reviews that I’d read let me to believe that it wouldn’t need drained more than once or twice a day. That’s 100% not the case for ours at all. We have to drain this unit every 15-20 minutes. And if it isn’t drained quickly enough, it stops blowing cold air and goes into fan mode. Which means that one of us is constantly stopping everything that we’re doing to drain the air conditioner which is both extremely inconvenient and very annoying. But it’s either that or we have no AC. I’m not sure if it’s an issue with our unit or if there’s something we’re doing wrong on our end, but either way, it’s given me mixed feelings about this particular portable AC. Overall, it does what I needed it to do, but with a pretty frustrating caveat.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      There are 2 drain outlets at the back of the units, customer could connect the drain hose with one of the drain outlets, and then the water will flow out from the drain hose. (Refer to user manual page 10 and page 25). BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Easy and Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, amazing to use with simple settings and really a cold air.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that you found the Insignia Portable Air Conditioner easy to set up and use, and that it provides nice, cold air. We appreciate your feedback and hope you continue to enjoy your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for shopping with us! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Good Product Strange Condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this unit online and expected it a week from my order date based the posted timeline on Best Buy’s website. But to my surprise, it was delivered the next day. Upon receiving the unit from UPS I was disappointed to see the box in such terrible condition. It looked pretty beat up with multiple holes and tears in the cardboard. This made me uncertain if the unit was going to be in good condition. So I opened the box and hoped for the best. To my surprise, the unit was in good shape overall, however, the power cord had a bunch of black scuffs on it and I also noticed some additional scuffs on the inside of the unit. I read reviews prior to purchasing this unit that reported the same issue. I can only speculate, but in my opinion I received a refurbished unit. Even though it was sold to me as “Brand New.” Other than that, the unit functions flawlessly, cools my large room very fast and hasn’t let me down yet. I do wish the connection for the hose on the back of the unit was sealed better. I noticed it lets out some hot air but this doesn’t seem to be an issue. For the price, quality and performance, it can’t be beat. Not to mention, I was also able to purchase a 4 year warranty which gives me peace of mind. So overall, I’m satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Weak Cold Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools, but not enough in 80 degrees Fahrenheit. Leaves room at room temperature with full blast. Not worth $300. Extremely heavy to carry up stairways. Loud motor too on cold mode. Will never buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Buyer21, for your honest feedback. We’re sorry to hear the portable air conditioner didn’t meet your expectations in terms of cooling power and usability. Your comments help guide improvements in both product design and customer experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air comfitioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner. Cools great. Loved the easy installation. Love the remote so I can adjust as needed. Exactly what I needed. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    insignia

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple to set up. Cools the room fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect It cools so fast even on big spaces.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Awesome to hear, GrisP! Sounds like it’s going above and beyond—stay cool!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I actually have it on as I type! It’s so Comfy and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Fantastic design, easy to install but slightly heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our sun room to keep it cool for our dog in the summer and it’s fantastic! Makes the room comfortable anytime of day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact A/C does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact a/c unit cools our study which is a normal 12×12 room. It is a bit loud when operating at a/c strength but good white noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy this ACC

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Florida and my apartment AC doesn't work well and this completely fixed my issue and works amazingly. BUY THIS!! Cat Approved

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that our product has resolved your AC issues and is working amazingly for you. It's great to know that it has made such a positive difference in your living situation. We appreciate your enthusiastic recommendation and are delighted that even your cat approves!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Small and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cooled down my master bedroom in 2 to 3 minutes it works really well. I thought i would have to drain the unit all day/night but it dsnt have to be drained often if only using ac mode I like it alot

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ,only thing is the drainage in the back has to be emptied once a day or every other day if You use it for a couple hrs, but it cools the room really good .I’m happy with my purchase overall

    I would recommend this to a friend
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