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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 3237 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the cooling performance and ease of use of the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner, finding it easy to install and of a convenient size for smaller rooms. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its energy consumption and the condition of the unit upon arrival. The remote control feature was also a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac works excellent, honestly a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Good Product Strange Condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this unit online and expected it a week from my order date based the posted timeline on Best Buy’s website. But to my surprise, it was delivered the next day. Upon receiving the unit from UPS I was disappointed to see the box in such terrible condition. It looked pretty beat up with multiple holes and tears in the cardboard. This made me uncertain if the unit was going to be in good condition. So I opened the box and hoped for the best. To my surprise, the unit was in good shape overall, however, the power cord had a bunch of black scuffs on it and I also noticed some additional scuffs on the inside of the unit. I read reviews prior to purchasing this unit that reported the same issue. I can only speculate, but in my opinion I received a refurbished unit. Even though it was sold to me as “Brand New.” Other than that, the unit functions flawlessly, cools my large room very fast and hasn’t let me down yet. I do wish the connection for the hose on the back of the unit was sealed better. I noticed it lets out some hot air but this doesn’t seem to be an issue. For the price, quality and performance, it can’t be beat. Not to mention, I was also able to purchase a 4 year warranty which gives me peace of mind. So overall, I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Easy and Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, amazing to use with simple settings and really a cold air.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that you found the Insignia Portable Air Conditioner easy to set up and use, and that it provides nice, cold air. We appreciate your feedback and hope you continue to enjoy your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for shopping with us! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Portable air comfitioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner. Cools great. Loved the easy installation. Love the remote so I can adjust as needed. Exactly what I needed. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    insignia

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple to set up. Cools the room fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Fantastic design, easy to install but slightly heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    New portable a/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be helping keep our kitchen cool. We can cook and not swelter

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate it, LiseH! So glad it’s helping keep the kitchen cool—cooking without the heat is a win!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools a large room very well, i loved, Now the room stays cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our sun room to keep it cool for our dog in the summer and it’s fantastic! Makes the room comfortable anytime of day.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Weak Cold Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools, but not enough in 80 degrees Fahrenheit. Leaves room at room temperature with full blast. Not worth $300. Extremely heavy to carry up stairways. Loud motor too on cold mode. Will never buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Buyer21, for your honest feedback. We’re sorry to hear the portable air conditioner didn’t meet your expectations in terms of cooling power and usability. Your comments help guide improvements in both product design and customer experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I actually have it on as I type! It’s so Comfy and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect It cools so fast even on big spaces.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Awesome to hear, GrisP! Sounds like it’s going above and beyond—stay cool!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ,only thing is the drainage in the back has to be emptied once a day or every other day if You use it for a couple hrs, but it cools the room really good .I’m happy with my purchase overall

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy this ACC

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Florida and my apartment AC doesn't work well and this completely fixed my issue and works amazingly. BUY THIS!! Cat Approved

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that our product has resolved your AC issues and is working amazingly for you. It's great to know that it has made such a positive difference in your living situation. We appreciate your enthusiastic recommendation and are delighted that even your cat approves!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good at cooling! Was super easy to setup and get it going.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Small and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cooled down my master bedroom in 2 to 3 minutes it works really well. I thought i would have to drain the unit all day/night but it dsnt have to be drained often if only using ac mode I like it alot

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Thr best AC unit since sliced bread

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit was definitely a good buy. I use it to cool down my garage. I live in Texas where temperatures can be 100+. It def works and I would advise anyone to purchase it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      Thank you very much to let us know your experience with the Insignia Portable Air Conditioner. I'm very happy to read that this little unit is helping you endure those high temperatures and can assure you that it will keep on helping you. Please, feel free to contact us in case you ever need assistance.

      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Great air conditioner for small house and room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good and keep it nice and cold and very good size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great! We’ve had it for a year and it’s been running really well!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are pleased to hear that the product has been running well for you over the past year. Your feedback is valuable to us as we strive to provide products that meet our customers' expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Let down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia 250 sq ft portable air conditioner as an open box. Because the price was so good, i ignored the reviews. Read those reviews they are telling the truth. This thing STINKS like musty socks and an electrical fire in the making. The overall presentation is nice. It does indeed blow very artic cold air. However, the chemical odor while running is a concern to myself and my familys health as god knows what chemical it creates in the home. For any of you customers checking out the open box items or even a brand new, this is hazardous.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We're sorry to hear about your experience with the open box unit and the concerns you've raised regarding the odor. We understand how important it is for your home environment to feel safe and comfortable. While we're glad to know the unit is cooling effectively, we take your concerns seriously and appreciate you bringing this to our attention. Your input is valuable and helps us work toward better quality and safety in our products.
      Keith | Insignia Support BBY-ExBrand_Insignia

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