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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3290 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,290 reviews
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy this ACC

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Florida and my apartment AC doesn't work well and this completely fixed my issue and works amazingly. BUY THIS!! Cat Approved

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that our product has resolved your AC issues and is working amazingly for you. It's great to know that it has made such a positive difference in your living situation. We appreciate your enthusiastic recommendation and are delighted that even your cat approves!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I actually have it on as I type! It’s so Comfy and runs great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Weak Cold Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools, but not enough in 80 degrees Fahrenheit. Leaves room at room temperature with full blast. Not worth $300. Extremely heavy to carry up stairways. Loud motor too on cold mode. Will never buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Buyer21, for your honest feedback. We’re sorry to hear the portable air conditioner didn’t meet your expectations in terms of cooling power and usability. Your comments help guide improvements in both product design and customer experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    decent portable air conditioning unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to take the edge off downstairs on hot days. This Insignia does the trick quite nicely. I leave on cool/low and in 10 minutes (with a small fan on low across the room) it works wonders. I don't have a window or a fireplace (both sealed) so i have to crack the door for now for hose vent. But even with that it works fine! On low...its reasonably quiet and the noise it does put out is even and smoothe. No complaints. Glad I bought this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect It cools so fast even on big spaces.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Awesome to hear, GrisP! Sounds like it’s going above and beyond—stay cool!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit and went back and bought a second one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up when it went on sale in the deal of the day and was so pleased with it, we bought a second one for our back bedroom. It has several settings (auto, fan, cool, etc) and the installation was easy and instructions were great. It also comes with a remote but also has all of the buttons on top of the unit also for convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable indeed! Can be moved anywhere will easily by 1 person Works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great. Cold air. Like the follow me feature

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good at cooling! Was super easy to setup and get it going.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 3 out of 5 stars

    AC work great Open Box Conditon was wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself works well. Cool my office nicely and was easy to set up on my own. My issue is the condition it was in when I got it. The unit was COVERED in pet hair. Who ever had it before had a long haired dog because the filter was fully it. The panel that goes in the window was cracked and scratched as well. They advertised the unit in excellent condition but it was good at best. I’ve gotten a lot of open box things from here but this the worst.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great! We’ve had it for a year and it’s been running really well!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are pleased to hear that the product has been running well for you over the past year. Your feedback is valuable to us as we strive to provide products that meet our customers' expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good brand ! Very cold AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly fine so far ! Haven’t been really testing it out as much as I want to because the weather hasnt been too hot outside at all lately so I rarely use it , but I will go ahead and give an updated review once it is used more forsure

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inwas skeptical about if this would mange my room cold enough, spoiler alert, it does, i don't want to leave my room when i have it on because it just feels so good in my cold room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this product it work soooo good keeps my upstairs cool especially because the last few weeks have been really hot . I didn’t think this little air conditioner unit would do the job . But it does I’m so happy i made this purchase. Almost forgot it come wit a remote

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The perfect portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product cools my whole entire home i love the functions and cool features included. One of whoch is find me where the remote will be in one location (hottest area) and of course unit in another and will cool that area down to the set temp desired makimg sure no area of the home goes with cool breeze

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Let down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Insignia 250 sq ft portable air conditioner as an open box. Because the price was so good, i ignored the reviews. Read those reviews they are telling the truth. This thing STINKS like musty socks and an electrical fire in the making. The overall presentation is nice. It does indeed blow very artic cold air. However, the chemical odor while running is a concern to myself and my familys health as god knows what chemical it creates in the home. For any of you customers checking out the open box items or even a brand new, this is hazardous.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We're sorry to hear about your experience with the open box unit and the concerns you've raised regarding the odor. We understand how important it is for your home environment to feel safe and comfortable. While we're glad to know the unit is cooling effectively, we take your concerns seriously and appreciate you bringing this to our attention. Your input is valuable and helps us work toward better quality and safety in our products.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    It works, kinda...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing wrong with this ac except that it is based on a flawed concept. It is set up to take in room air and exhaust hot air outside thru its exhaust tube and cool air back into the room thru its top vent. By doing tis it is creating a negative air pressure in the closed off room that gets refilled thru the gap at the bottom of our door, pulling 80 degree air to mix with the cooled air. I have rigged another 6 inch tube to the intake and blocked the gap below our door so that the exhaust air is replaced by out side air and hopefully not mixed with the cooled air. All done with a bunch of zip-ties and duct tape.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really liked how it performed and it kept my room cold, would highly recommend this to anyone looking for an affordable ac!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that the AC performed well and kept your room cool. Your recommendation means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy the cool comfort! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good portable unit if you have a place to vent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked well however at our apartment in NYC the windows only open a slight bit and barely fit the exhaust. There wasn’t a way to seal off the entire rest of the window to keep the heat out. Very inefficient in our apartment but cooled quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It’s so worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was absolutely fantastic! I have loved it so much and it cools my whole bedroom so quick! I would purchase this again In a heartbeat

    I would recommend this to a friend
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