Customer Ratings & Reviews
- Model:
- NS-RSS26SS0
- SKU:
- 6385817
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the ample space and great size of the 26 5/16 Cu. Ft. Side-by-Side Refrigerator, along with its attractive design and quiet operation. Many appreciate the value for the price. However, some customers have reported issues with the ice maker and limited shelf adjustability, while others have expressed concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Beautiful fridge, good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a property manager, this is the 2nd one I buy and I will buy again if it is available. Very sleek modern look, bright inside light and I like that there is no handle. Starting the ice maker is different! read the notice carefully
I would recommend this to a friend- Cons mentioned:Ice maker
Piece of Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during pandemic because it was the only thing available. Ice maker has been a total disaster. Every part of it has malfunctioned. Techs have replaced several parts. Still doesn't work. Have two more parts here waiting for installation. The was supposed to be here today. Now I find out he apparently never scheduled appointment on his end. Last tech asked that refrigerator be replaced as a lemon but they refused his request.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 26 5/16 Cu. Ft. Side-by-Side Refrigerator. We appreciate your candid feedback and understand how important it is for your appliance to perform reliably, especially during such challenging times. Your insights are valuable to us, and we’re committed to continuously improving our products and services to meet customer expectations. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-26-5-16-cu-ft-side-by-side-refrigerator-white/6385807.p?skuId=6385807
- Pros mentioned:Space
Awesome fridge spacious and sleek!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, alot of space and its good quality
I would recommend this to a friend - Pros mentioned:Price
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my kitchen! Great value for the price!
I would recommend this to a friend - Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, very nice quality and really spacious.
I would recommend this to a friend Florida Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. Having the handles on the doors recessed keeps the front of the refrigerator clean and fingerprint free. The water/ice dispenser is excellent too. I love that it lights up and is tall enough to fill my water bottle.
I would recommend this to a friendGreat Lighting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for a month, but it's great so far. The LED lighting in this fridge is way better than any other I've looked at recently. There are plenty of shelves, and it's nice to have a bin in the freezer. This is a deep fridge, so you should be sure to measure the depth of space where you plan to put this fridge.
I would recommend this to a friendOk frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an okay frig. The ice dispenser is slow to respond when you press for ice. Nice amount off drawers and all tall stuff must go in the door.
No, I would not recommend this to a friendInsigia install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, looks like it will do fine i am happy so far
I would recommend this to a friendGood so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. Only downside is that they didn't offer any other colors.
I would recommend this to a friendAnother great buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy never let's me down with their commitment to quality products, and service and they haven't this time either! Great fridge, great installation, friendly and helpful staff as always.
I would recommend this to a friendTilin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product, good for what is needed nothing fancy. Simple straight to the point. YouknowwhatImtalkingabout
I would recommend this to a friendDiff. style of storage space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The diff. style of storage spaces and recessed door handles took some getting used to but considering it's been 18yrs. since a new fridge I believe it'll be fine.
I would recommend this to a friendIce, Ice baby.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a happy customer. I purchased a refrigerator, Installed it myself, only to find the ice maker was not working. I contacted the Geek Squad they sent out a guy to fix it. He did.
I would recommend this to a friendCold and Quiet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Saw there were many that had issues with seals and noise. I haven't had that experience and Geek Squad installers did a great job.
I would recommend this to a friendNice but i need my 29.99 back
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with some minor flaws in construction(some small dents on the side). Delivery team was GREAT. I am concerned that when ordering online you are prompted to purchase a hose for the water line for 29.99 however the fridge also comes with a hose. i would like my 29.99 back please!
I would recommend this to a friendGreat fridge for the price you pay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has plenty of room. It's NOT a counter depth fridge. Handles are slots in the door. The fridge does stick out a bit, but I needed a fridge and this was the only white fridge in my price range that was available for fast delivery.
I would recommend this to a friendWe love this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are retired and needed a new refrigerator. We started looking all brands and kept returning to the Insignia. The price was good, simple to use(good for old people) and it looks great in our kitchen. We are very pleased.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to leave your review on our Insignia side by side refrigerator. We understand how important of a decision this purchase was for you, so we are glad to read that thus far you have been enjoying your new fridge. We hope that you are also getting great use of the water dispenser, this is certainly a convenient feature. We want to remind you that if at any point you have any questions or need help with your refrigerator, we are here for you.
- Janina G | Insignia Support | Https://www.InsigniaProducts.com/
- Cons mentioned:Ice maker
Review from a true buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Side-by-side works great. Only issue is the ice maker. It broke within a month and a half. Bestbuy was willing to replace the whole fridge with a similar model from a different brand. Since it’s Bestbuy’s house brand, there are not many service providers who can service the fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're glad to hear that your side-by-side fridge is working well overall, although we apologize for the inconvenience caused by the ice maker issue. Our commitment is to ensure your satisfaction, and we're pleased that Best Buy was able to offer a replacement solution. We understand the challenges with service providers and will take your feedback into consideration for future improvements. If you have any further concerns or need assistance, please reach out to our customer service team. We appreciate your understanding and hope the replacement model meets your expectations. Keith | Insignia Support https://www.bestbuy.com/site/insignia-26-5-16-cu-ft-side-by-side-refrigerator-white/6385807.p?skuId=6385807
Highly Recommend the Insignia Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered on time and as expected. The delivery people took away our old frig and hooked up and setup the new frig and walk-through how to use the water and ice dispenser. So far so good... I would highly recommend this refrigerator!
I would recommend this to a friend
