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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 561 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the ample space and great size of the 26 5/16 Cu. Ft. Side-by-Side Refrigerator, along with its attractive design and quiet operation. Many appreciate the value for the price. However, some customers have reported issues with the ice maker and limited shelf adjustability, while others have expressed concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 561 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just got it, so we will see if it is still good. It is a brand we never used or heard of, but it is on the expensive side.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good refrigerator. I had a problem with mine and they got me a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shelf spacing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Shelf spacing is inefficient. I can't find a generic filter for it. Looks like I will have to get it from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy Clark, Treasurer Clark County Optimist Boys

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing on-line for appliances needed for our rental property is so easy with Best Buy. The purchase of our Side-by-Side refrigerator last December was so easy from on-line purchase, delivery, installation and haul away of the old unit was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value as alternative to name brand appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia refrigerator has all the features and visual appeal of name brand appliances that cost hundreds more. Very pleased with this purchase and highly recommend evaluating this model along with all the other big names.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thanks a lot for this great review about our Refrigerator, we are happy to know that it fully meet your expectations, and to know that you want to keep using them. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker broke after a year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It refrigerates fine, but the ice maker broke after about a year. The ice dispenser works so I bought an ice maker and manually make ice to fill the bucket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is Fridge is really good. Everything work perfect I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My opinionc, everyone needs one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item in my opinion is built with so many awesome features, elegant, and durable for the money excellent buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price let’s see if it has values

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t thing I would ever go for insignia for an appliance. Looks very nice for the price. Hopefully it holds up as well as it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy costumer service has been so Great! We've gone to 2 different locations and they have been nothing but Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work wonderfully. Good price and delivery was awesome. Almost didn’t fit but the people who brought it made it happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge after I fixed it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great after I had to solder the power plug wire myself after bestbuy delivery cut the plug moving it onto the truck. Waiting for the dorksquad to come fix it by replacing the plug cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working well so far! I live the water/ice dispenser. My one complaint is about the delivery people. They did not take all the packaging/styrofoam off inside and I am in a wheelchair, so that was a real inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Midge Ridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have been using the same old fridge for years, there were stains all over the interior... It was time for some change, this fridge is simple and sturdy. I've been using it for a couple months and its worked wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and everything went as expected. BB kept the original delivery schedule and the guys that delivered it were professional and communicated well on the day of delivery! I will do business with BB again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this fridge for about a month now & we love it. It keeps food really cold, the ice maker works great & the refrigerator runs quietly. The LED lighting is very nice, too. Would recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Karen,

      Thank you for reviewing our refrigerator. We truly appreciate your positive comments and are very happy to know that you are so satisfied with your unit. Please do not hesitate to reach out to us at the link below for any help you may need in the future. Thank you for your loyalty!

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Refrigirator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Refrigerator. No handle to open or close. Very easy to clean front.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer problem.Repairman w/be back again next wk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out whether this product will remain in our home. Freezer door is icing up. Repairman has been out twice. Will be back next week with a new motor for the ice/water dispenser door. Really like the visibility and depth. Hope they can fix it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EKO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well, I love it and keep food safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for the size and features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with the Insignia™ - 26 5/16 Cu. Ft. Side-by-Side Refrigerator - White.

    I would recommend this to a friend