Customer Ratings & Reviews
- Model:
- NS-RSS26WH0
- SKU:
- 6385807
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the ample space and great size of the 26 5/16 Cu. Ft. Side-by-Side Refrigerator, along with its attractive design and quiet operation. Many appreciate the value for the price. However, some customers have reported issues with the ice maker and limited shelf adjustability, while others have expressed concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Good quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appears to be a good quality product, that meets our need.
I would recommend this to a friendLove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great icemaker i really like it. Nice and clean!!!
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lovecthis simplicity and functionality of the fridge! Happy with my purchase!
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with, nice shape. Came on time and good deals, I got an opened item.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite the step up from the last refrigerator I had. Works great and is solid
I would recommend this to a friendI love it !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! Its quiet , has lots of room it’s perfect
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge. I definitely give it a 10 out of 10
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a great price. Roomy and stylish.
I would recommend this to a friendNew fride!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the fridge, Happy with the service!!!!!
I would recommend this to a friendThrilled!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is excellent in every way. We’re thrilled!!!
I would recommend this to a friend- Cons mentioned:Reliability
Insignia is trash!!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!!!!!! Lasted a year and a half!!!!!! Junk!!!!!!!!!!!!!!!!!!! Insignia brand anything is garbage!!!!!!!!
No, I would not recommend this to a friend refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doors don't open flush - had to make adjustments in the kitchen
I would recommend this to a friend- Cons mentioned:Ice maker
Do not buy if you like having an ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice at 14 months old Spent 2 hours on hold getting the run around No support No help Phone, Chat, Email all just passing this off to another department
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GMH1,
Thank you for taking the time to review our Insignia™ - 26 5/16 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Best Buy refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for a short time but it works great I love it
I would recommend this to a friendgood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge, very nice stainless steel, easy to use
I would recommend this to a friendBig refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good refridgerator. Keeps drinks very cold .
I would recommend this to a friendGreat fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large interior space and the exterior design!
I would recommend this to a friendDelivery drivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was too big for location. Delivery guy left in garage, promised (lied) he will return with smaller size
I would recommend this to a friendIt keeps food cold/frozen just like it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great. I'm very happy with my purchase.
I would recommend this to a friendPoor Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I bought on line the Refrigerator and truck delivery to came to me and delivered just the ice maker line to install, I said to bring the Insignia Refrigerator off truck and in then he can install the line. Truck driver said there is no frig. for me on truck. What in shock! I call Best Buy and they say it was discontinued but no one ever told me before I met the delivery truck and the appolize to me. You are horrible Service and I am very disappointed in your company to be that negligent!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience and frustration you experienced with your recent refrigerator delivery. It's truly disheartening to hear about the miscommunication and lack of transparency regarding the availability of the Insignia Refrigerator. We understand the importance of clear communication and ensuring a seamless delivery experience for our customers, and we regret falling short of your expectations in this instance. Your feedback is invaluable to us, and we will use it to improve our processes and prevent similar incidents from occurring in the future. Please know that we take your concerns seriously and are committed to addressing them to regain your trust. If there's anything we can do to rectify this situation or assist you further, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-26-5-16-cu-ft-side-by-side-refrigerator-white/6385807.p?skuId=6385807