Customer Ratings & Reviews

I love this chair. I've used it every day since I got it. It is very aggressive on certain settings but I figured out how to control that. Once I ordered the chair, it only took 6 days for delivery. The guys unboxed the chair and put it were I wanted it. I got it on sale but would if paid more.

I'm giving this a 1 star. The chair itself is awesome, and melts all my stresses away after a long day's work. My issue is with Best Buy. Before I bought this, I chatted with a rep and asked if it will be delivered and set-up where I want it, as the product overview stated. "Free delivery and setup. We'll deliver and set it up for you at no extra charge. All you have to do is sit back and relax. Some exclusions apply.* *Door and hallway width must be 30" or more." The rep said Yes, BestBuy will deliver and set-up. I depended on them to do this because I can't lift heavy weights. Upon delivery, the delivery guys said they just deliver they do not do any setup and for me to call BestBuy or GeekSquad. So I called Best Buy, the rep on the phone said he agreed that the product overview said delivery and set-up. He was going to investigate further. I never heard back from BestBuy. I couldn't wait anymore so I called a couple of people to help me unbox, lift it off from its box platform and set it to where I wanted it. This thing was heavy. Now I got a big ol box waiting to be removed. So much for Best Buy Service and so much for being an Elite Best Buy member.

Great chair! Comfortable and works amazing. We bought a second one

the chair is worth every penny. you feel blessed having massage on it. I am giving 5 stars although i wish it comes with Bluetooth speakers. But one can put Alexa/google next to it for a nice relaxing songs.

This chair is a lifesaver. Helps my pain so much. A few cons but no deal breakers: do NOT drop the remote!!! The cord has no way to attach near you so you'll be STUCK!!! One setting does your butt (awesome for sciatica) but it will not let you put on just your butt so its full massage or nothing. Until i got usted to it, i had to fold washcloths for the feet rollers. They are HARD. Which i like but when my feet hurt alot i need to work up to hard pressure and it onky has deep intensity for that. So definitely use padding. Amazing purchase i got it on sale for 1k. Even better!

Purchased at the deal of the day price, which is a steal for the options and quality at that price point. While it may not do everything, I appreciate the zero gravity setting and both the comfort and full body preset massage options. I also appreciate the flexibility to turn various options on or off. Solid - I am pleased with the purchase.

We have had this chair for 9 months now and it gets used every day. It does a great job and has a lot of options for customization.

Love this massage chair. I use it almost every day. You can set the settings to the intensity that is comfortable for you. It has heat, which helps a little on my back. It works on neck, back, arms, legs, and feet. Great chair.

My daughter loves her new Insignia massage chair in brown. It has all the bells and whistles of much pricier chairs: heat, multiple settings, zero gravity rotation, personalized programs--everything you could think of! Andd the kids made a jungle gym out of the colossal box it arrived in. Complete satisfaction.

I love this chair. I try to use it daily. My dauggter does too.

Phenomenal. Thought we would use it every once in a while. It is LITERALLY USED DAILY by the entire family. All have different needs and this takes care of them all.

The chair itself is comfortable, but the massaging part is a bit rough. I've tried different setting and its still rough but over a great purchase.

I've been dealing with a Thoracic spine injury for 50 years, and this is the best therapy I've found. I've tried massage, chiropractic, physical therapy, etc., with no real relief. Other things which helped were daily walks and bicycle riding. Anything which would move my spine, as it tends to get frozen. Massage was good, but seldom was intense and focused enough. Going to a chiropractor for a 5 minute adjustment a few times per week wasn't giving it the rigor it needs. Now being able to sit in this daily for 20-40 minutes is doing wonders! If you have a stiff back, this is the solution. Note: it IS aggressive, and initially required I put a yoga mat on the chair to dampen the impact. Highly recommend, and think doctors and chiropractors should recommend this chair for those who suffer from stiff backs.

My wife love it! It is a bit heavy but it is so comfortable. I was going to purchase one from Bob's, but this was a much better option and it was less expensive!

Great quality, better than the ones at the mall for sure.

I have bought at least 8 chairs in the last decade. I own 4 now. I have a $3000 chair which this chair is comparable to. I regularly get massages from masseuses. I only like deep tissue massages. Not those weak massages. If you are just considering how deep this chair massages I can say it does the job just as good as my $3k chair.it doesn't have all the bells and whistles but who cares. I have also tried a lot of testers .this one massages just as deep. I bought and still have a chair from 12 years ago that is hands down the best for deep tissue massage. They just don't make them like they used to. I bought this chair on sale it was 50% off you can't beat the value I would recommend this.

This massage chair is fantastic. Extremely comfortable and gives a very good massage. My only criticism is in the delivery process. It would have been much nicer if the gentleman that delivered this chair would’ve taken it out of the box and taking the package material with them.

I’ve had this chair for a while now and can honestly say that this is a very good entry level massage chair that offers many features you’d find on a more expensive chair. Pro: -Price (I got it on sale for $999). Still with consideration at normal price point. -Heated massage is very comfortable. -Variety and intensity of massage suits me. Was too intense for my spouse=more massage time for me. Con: -Massage track on my chair seems a bit low. At 5’9” the chair shouldn’t have had any issues getting to my neck, but alas this was not to be. Instead the chair wants to massage my tail bone. Thankfully you can set upper and lower limits of massage. -Control module can easily fall to the floor and is nigh impossible to retrieve. A lanyard to keep the control nearby is a necessity for weak or infirm.

Very comfy, easy to use. Perfect for full body massage. Various types of mode for fixed points. Exact as shown in the picture. Money valued product. Fully satisfied.

The massage chair is so comfortable. I love all the settings, the zero gravity feature and the ability to have heating. Since day 1 of purchase j have been using it everyday for almost 1 month now!