Customer Ratings & Reviews

Excellent massage chair. Excellent sale price. Straightened out my back. So many knots & tightness all about. Haven't had an in-person massage since Covid started so my back was a mess. Used it multiple times a day at first. 3 weeks in my back is no longer a problem. Use it a few times a week to relieve mild tightness. My only complaint is that an airbag is needed for the thighs. Hits every other part of the body. Get rid of your daily aches & pains that drain all your energy. Buy this chair! Worked for me & feel better for it.

The chair is good and comfortable, the back roller is a little bit too aggressive and the inflatable sections don't doo much. I paid 1k for it on sale, don't pay the full price I don't think is worth it. In my first week of having the chair the connection to the remote started to fail but after a couple of weeks is working just fine so fingers cross it stays that way.

Good massage chair. Remote is a hassle but good overall

So excited to get this chair. I read previous reviews (good & bad) I had some doubts, but so far, this chair is excellent! Both my husband and I use it. I am 5'6" and he is 6'2", the chair fits both of us. It says it "measures" you, but I don't think so. It is manual and automated so you can choose your massage. Has heat, rollers, tapping, jiggling etc. Love this!!!

I wanted to wait a little while so I had time to really use the massage chair. I love this chair, especially at this price point. It doesn’t have all of the features of the high end brands, but it has been reliable and the options have been more than enough for me to enjoy different types of massages without getting bored. One of the irritating things was the very loud beep that was emitted for any button push. There is an undocumented mute function. Just press and hold the “Times” button for about 3 seconds, and no more beeping.

Missed when went on sale $999 and goes up to $2449. So next time went on sale at $1249 I bought right away. Its a great buy without breaking your bank. My wife loves it very much and very helpful to us each night after long commute from work. Massage chair is so good and almost the same as those high brand without bells and whistles. We like the back/foot rollers its so strong with different modes and types of massage. I highly recommend this massage chair without regrets …

I've had this for almost a year and I have to say, not a day goes by that I regret my purchase. I personally use it 5-9 times a week. My husband is on it everyday. Friends come over to use it...it has been amazing! My only complaint (not worth a lower rating because I fully knew it didn’t have this feature), is that I wish the leg part was a roller rather than an air pressure. STILL worth every penny.

Great chair. So comfortable and a relaxing to use. I wish the remote was back lit and there was a slight delayed start to give time toput your arms in chair.

I am loving my new massage chair. It's so relaxing. I use it daily mostly in the afternoon or evening. I had wanted one for a long time and waited for a good sale. Thanks Best Buy for an awesome deal!

I Love Love Love this chair! It is a great value for what you get. Works well on my problem areas especially low back with the right amount of pressure. Excellent deep tissue massage very happy with my purchase.

Petit in the world of massage chairs and exactly what I wanted. Cannot complain. It does the job and has been a welcome addition to my healthcare routine.

This is the best Full Body Massage chair I have ever sat in. I love it! Works great and massages from head to toe. And the price was great too.

Well worth the asking price my whole family used this thing daily! I’ve always wanted one of these bad boys but didn’t think it would be worth the money, boy was I wrong I use it almost every day as well as the rest of my family. It goes on sale from time to time so keep your eyes peeled!

I’ve tried several massage chairs over the years, but this one truly stands out. From the first session, I noticed a remarkable difference in how it relieved tension and improved circulation. The chair is beautifully designed, whisper-quiet, and intuitive to use. Whether I’m unwinding after work or easing sore muscles, it’s become a cherished part of my day

This was a Valentine's present, to my wife and myself. Caught it on sale, at a great price. My wife had neck surgery a few years back. This gives her great relief, after a day at work. She said it was better than, any piece of jewelry that I could buy. Pops my back , rubs my feet, and rubs my bottom. I have a touch of sciatica, It helps. Went to long without one. No regrets.

Great massage chair. Using it everyday since I’ve bought it.

It has been very pleasant so far for my family. We use it everyday.

This is a wonderful chair love it i think that insignia did a great job with the features on this chair comfortable and relaxing..

I brought this during a sale. Delivery was very fast & persons delivered it were very nice to move it to desired location. It came in a nice assembled package. This is my first purchase of a massage chair. From past 1 month use: It does nice massage on back; but I feel that not great on neck & hand. Sometime I tend to sleep on it at the end of a session; but can't as neck gets painful after sometime. Overall design & quality seems good.

I bought this for my husband for Christmas, he absolutely LOVES it!! Since Christmas I think he has used it every day. Definitely would buy this all over again zero regrets! Also Best Buy was wonderful with helping me hold it there until closer to Christmas and helped me load it up when I picked it up, great experience all around!