Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- |
- SKU:
- 6405497
Customer reviews
Rating 4.5 out of 5 stars with 1680 reviews
(1,680 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Good chair whit some flaws.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair is good and comfortable, the back roller is a little bit too aggressive and the inflatable sections don't doo much. I paid 1k for it on sale, don't pay the full price I don't think is worth it. In my first week of having the chair the connection to the remote started to fail but after a couple of weeks is working just fine so fingers cross it stays that way.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great buy without breaking your bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missed when went on sale $999 and goes up to $2449. So next time went on sale at $1249 I bought right away. Its a great buy without breaking your bank. My wife loves it very much and very helpful to us each night after long commute from work. Massage chair is so good and almost the same as those high brand without bells and whistles. We like the back/foot rollers its so strong with different modes and types of massage. I highly recommend this massage chair without regrets …
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Remote control
Rated 4 out of 5 stars
Great chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair. So comfortable and a relaxing to use. I wish the remote was back lit and there was a slight delayed start to give time toput your arms in chair.
I would recommend this to a friend Rated 5 out of 5 stars
Love the Massage chair 2D Zero Gravity 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to get this chair. I read previous reviews (good & bad) I had some doubts, but so far, this chair is excellent! Both my husband and I use it. I am 5'6" and he is 6'2", the chair fits both of us. It says it "measures" you, but I don't think so. It is manual and automated so you can choose your massage. Has heat, rollers, tapping, jiggling etc. Love this!!!
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Remote control
Rated 4 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good massage chair. Remote is a hassle but good overall
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for almost a year and I have to say, not a day goes by that I regret my purchase. I personally use it 5-9 times a week. My husband is on it everyday. Friends come over to use it...it has been amazing! My only complaint (not worth a lower rating because I fully knew it didn’t have this feature), is that I wish the leg part was a roller rather than an air pressure. STILL worth every penny.
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Rated 5 out of 5 stars
Great Massage Chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Full Body Massage chair I have ever sat in. I love it! Works great and massages from head to toe. And the price was great too.
This review is from Insignia™ - 2D Zero Gravity Full Body Massage Chair - brown with silver trim
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Heaven Chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this chair l would not be able to afford it if it wasn't on a flash sale. I don't have anyone that can give me an massage without paying outrageous prices.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you love the chair and were able to take advantage of the flash sale. Your satisfaction is important to us, and we appreciate knowing that the chair provides a valuable alternative to expensive massages. We are committed to continuously improving our products to better meet your needs.
Keith | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Better than jewelry!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Valentine's present, to my wife and myself. Caught it on sale, at a great price. My wife had neck surgery a few years back. This gives her great relief, after a day at work. She said it was better than, any piece of jewelry that I could buy. Pops my back , rubs my feet, and rubs my bottom. I have a touch of sciatica, It helps. Went to long without one. No regrets.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Massage chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good my family’s really liked. That good
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Comfy mall massage chair without needing quarters!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the asking price my whole family used this thing daily! I’ve always wanted one of these bad boys but didn’t think it would be worth the money, boy was I wrong I use it almost every day as well as the rest of my family. It goes on sale from time to time so keep your eyes peeled!
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Wonder Chair!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love Love Love this chair! It is a great value for what you get. Works well on my problem areas especially low back with the right amount of pressure. Excellent deep tissue massage very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
relaxing massage chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my new massage chair. It's so relaxing. I use it daily mostly in the afternoon or evening. I had wanted one for a long time and waited for a good sale. Thanks Best Buy for an awesome deal!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MaryH, for your wonderful feedback on the Insignia™ - 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you're enjoying its relaxing benefits and that it has become a part of your daily routine. It's great to know that you found a fantastic deal at Best Buy. Your satisfaction is very important to us, and we appreciate you sharing your positive experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
- Pros mentioned:Comfort, Massage quality
Rated 5 out of 5 stars
The truth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful chair love it i think that insignia did a great job with the features on this chair comfortable and relaxing..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Petit and effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Petit in the world of massage chairs and exactly what I wanted. Cannot complain. It does the job and has been a welcome addition to my healthcare routine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, StillonHold! We're delighted to hear that the 2D Zero Gravity Full Body Massage Chair is exactly what you wanted and has been a welcome addition to your healthcare routine. It's great to know that it does the job well despite its petite size. If you have any other feedback or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Massage quality
Rated 4 out of 5 stars
Good to have one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this during a sale. Delivery was very fast & persons delivered it were very nice to move it to desired location. It came in a nice assembled package. This is my first purchase of a massage chair. From past 1 month use: It does nice massage on back; but I feel that not great on neck & hand. Sometime I tend to sleep on it at the end of a session; but can't as neck gets painful after sometime. Overall design & quality seems good.
I would recommend this to a friend - Pros mentioned:Massage quality, Price
Rated 5 out of 5 stars
Great value.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this chair for my wife. It’s a great chair for the price. Our friend have a chair that’s 3 times the price, but we felt that this one is better.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 4 out of 5 stars
Pretty good massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this has so many options. I have to frequently get massages for my back, so this is going to save me a lot of money! It doesn't do anything for your hamstrings, quads or arms really, but does a great job on my back and feet. Does OK with my neck, just not as specific as I hoped it would be, probably because the rollers are too big to get into the small neck muscles. For the sale price, it's definitely worth it.
I would recommend this to a friend Rated 5 out of 5 stars
Great massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried several massage chairs over the years, but this one truly stands out. From the first session, I noticed a remarkable difference in how it relieved tension and improved circulation. The chair is beautifully designed, whisper-quiet, and intuitive to use. Whether I’m unwinding after work or easing sore muscles, it’s become a cherished part of my day
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Wow, DorisS—what a glowing review! It’s amazing to hear how much of a difference this chair has made for you. Quiet, stylish, and effective? That’s a daily luxury worth celebrating.
— Shiela | Insignia Support
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Love!! Zero regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband for Christmas, he absolutely LOVES it!! Since Christmas I think he has used it every day. Definitely would buy this all over again zero regrets! Also Best Buy was wonderful with helping me hold it there until closer to Christmas and helped me load it up when I picked it up, great experience all around!
I would recommend this to a friend








