Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1666 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,666 reviews
  • Cons mentioned:
    Airbags

    Rated 5 out of 5 stars

    Disruptor of massage chairs. Wish warranty's longe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disruptor to those $8k massage chairs. My only concern is, if it's durable enough when the warranty is over. No air bags for the lateral thighs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair for the value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Chair is really big. I always went to stores like Brookstones to try these chairs out for free but now I own a Best Buy exclusive model. The presets make it simple to get a massage. Beside the size of the box there is only two things you have to assemble which are both items you plug in so very easy and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My family loves the massage chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a gift and she loves it. Its very comfortable and has many options. Itvfit perfectly in our theatre room. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this chair!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome massage chair! We love how it massages from our neck to the bottom of our feet! It's very relaxing and in the comfort of our home. We would recommend this chair!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It’s Awesome!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing!!! Do yourself a favor and get this massage chair. Some peoppe say it’s too aggressive but once your body gets used to being massaged, you will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massage chair for the price! Wait for the “Deal of the Day” $999.99. It comes already assembled and all you gotta do is plug in. You can hide the remote control cable by sticking inside the plastic cover on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best Purchase ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I know it’s still early to determine the longevity but this thing pays for itself if you are regularly getting a massage outside.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and I recommended to friends and relatives. My uncle purchased one during the Black Friday promo, great deal and he is super happy for it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Home Massage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was exactly what I was looking for and a great price. Definitely provides a deep tissue massage. With the cost of going to get a massage this chair will pay for itself with just 10 uses.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    So happy with my perches

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so good it’s been now almost 2months and I use everyday use 2time and my family, in short I’m happy with my perches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect retirement gift!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chair. No installation required. adding. Accessory complements my home decor and is an exclamation to the peace and tranquility theme I’ve designed in my apartment. A $2500 value for less than $1000 can’t beat that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you love the chair and that it complements your home decor perfectly. It's great to know that it adds to the peace and tranquility of your apartment and that you found it to be an excellent value.

      If you ever have any questions or need assistance with your massage chair, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your purchase.

      Thank you for choosing Insignia™! We appreciate your support and are delighted to know you're satisfied with your massage chair. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good Massager with great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Massager with a reasonable price. Rollers are harder than the black model. If you are looking for a soft massage then go with the Black one if you are looking for a bit hard massage then this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best massage chair that I’ve ever had.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Zara, thank you so much for your kind words! I'm thrilled to hear that you're enjoying the massage chair. Your satisfaction is our top priority, and we're always here to provide you with the best possible experience. If you ever have any questions or concerns, please don't hesitate to reach out. Thank you for choosing us! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWSOME CHAIR!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFINITELY RECOMMEND! WHERE ARE YOU GOING TO FIND A CHAIR AT THIS CALLIBER FOR THAT PRICE?

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for letting us know that you are enjoying this chair. This is one of our newest models, and we are happy to read that customers like you are liking this model.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Use it daily have even dozed off in it. However my hubby who is 5”11 says it doesnt reach his neck. So made more for shorter people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Use it almst eveyday simce qe got it. Gives a great full body massage from your head to your toes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. We bought it as a Black Friday special last year. Still love it and use it all the time. Perfect addition to my bar/lounge room!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Hooked the minute it arrived!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my massage chair. It is one of the best for the money and well worth the investment to soothes my achy back. So

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Khai

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really love this massage chair thanks Best Buy hiiiiiiiiiijiij

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing great buy I can’t say enough about it

    I would recommend this to a friend
Sponsored