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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,671 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing great buy I can’t say enough about it

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome Chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best chair if you’re looking for yourself or family—

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Treat yourself.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i bought it. Ive been using it since day one. I've noticed that i sleep better and save me time and money. I can have a great massage every time i want.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it for 1000$ during a deal & the price is totally worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great massage chair. I'm 5'3" and it works great. My cousin is 6' and it also works wonderful. Leg part adjustes to height. Different settings. The only con is that all presettings massage the butt. If you dont want it to massage the butt you have to do manual. Which then you can't place arms in arm section. I don't care for butt massage. But other than that it's 5stars.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it me and my wife use it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair and i use it almost every day. Very comfortable and it gets the job done. Great product for the price..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Effective and great massage chair for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good but was expecting more control options but can't complain for the price I purchased when it is in sale for $999.99.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    My message chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It really relaxes me after a good workout. It provides me with energy to workout as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure they’re better models out there but not for this price. You’ll definitely get your bang for your bucks everybody enjoys it . I read reviews too before we bought this one and they helped me make my decision on the purchase. The majority of the people seem to really like them and there’s some good YouTube videos too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 1 out of 5 stars

    Defective out of the box!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective out of the box! This unit was defective out of the box. The foot massage portion was broken and hanging by one side when we opened the box to set it up. I contacted GeekSquad to discuss repair or replacement as it is 175 miles to the nearest store and had to pick it up without a delivery option. 2 months later, still no repair or replacement. After making a temporary fix waiting for Bestbuy, it worked for a while and we liked it a lot, however, this morning the temporary fix broke and the legs fell off completely in the middle of the massage! If you get a working chair, these are amazing for the price. If you get a defective one as we did, return it IMMEDIATELY! You will not get any help from GeekSquad and if you pass your return date, you just lost your money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    itis good, great massage chair, been a month since we bought it but so far so good we love it

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever! I love this chair. It works everything out! Head to toe!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      We're very glad to hear that you are enjoying the new Insignia Massage Chair. I'm pretty sure that you will keep on loving it every day. Please, let us know in case you need any assistance.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I recommended to everyone, my son loves to use it after work every day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Wonder worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 5’ 8” about 165 and this chair does what is says, amazing works for the body, Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Really like it after work can relax and make me so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very good and perfect ! All my family very like it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Super Massage Chair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my massage chair. Sometimes it gets too aggressive, and I may need to read more to see if I can tone down the intensity, but I definitely love it. I would have liked the option of it being a brown color. Great value on a Deal of the Day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good for the price, I'm so happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this chair. It has been a lifesaver ( until it broke )

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you absolutely loved your Insignia™ 2D Zero Gravity Full Body Massage Chair and that it was a lifesaver for you. We're sorry to hear that it broke. Please reach out to our customer support team so we can assist you with repairs or a replacement. We want to ensure you can continue enjoying your massage chair -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever! Me, my family and friends are fallen in love!

    I would recommend this to a friend