Customer Ratings & Reviews

Better than high dollar massage chairs. This is a great deal. I love my share. I had my friend buy one. Also it was so good.

My wife gave it to me when I retired Love it. We have been working on remodeling our home & boy this cĥair it's a God sent. It rubs me from neck to toes & very nice on the buns. My advise is to set it quick & put your arms quick as it starts soon. Insignia needs to give us 5 seconds after the setting aare set. Other than that I love it, nice on the cabs, glutes, shoulders etc.

I have been searching for a massage chair for quite some time. Of course, if you want best of the best you were have to pay for it. For the price of $1000 for this chair is absolutely not bad! Pros : Great price Does the job The heat is nice Cons: It is hard to read the remote, unless you have a very bright light. I wish it lit up so you could see what you were doing or had a touchscreen. Foot roller is a little harsh Wish it did a little more on the neck

I got this massage chair because my back has been hurting, and it has been a game-changer. It really helps relieve tension and soreness, and the massage covers the whole body, from my neck down to my legs. The different settings let me adjust the intensity, which is great after a long day. The only downside is that it’s a bit bulky and hard to get through the door. I had to maneuver it quite a bit to fit it inside. But once it was set up, it was totally worth it!

I recently exchanged between the 2D and the 3D Insignia massage chairs and even though the 2D chair gave a stronger back and neck massage with the pre-defined massage types, the 3D chair is still the better value even at $1199 vs $899 on sale. The 2D chair was lighter and not as quiet during operation of the rollers and airbags. Massage is still good and strong but I didn’t relax in it as much as the 3D model which I think might be built better. Still a good value if you can get it on sale for $899 as I did over Dec 2024.

I've always wanted a full body massage chair but just couldn't convince myself to spend 3-10k on one. Luckily for me I get an email a day from best buy notifying me of their deal of the day and when I saw that it was $999, It was a no-brainer. Hats off to Best Buy's marketing team for taking my hard-earned money, (This is me being positive) It's hard to pass up some of their deals. Now for the chair, it does what it states. It will give you a workover, takes a bit to get accustomed to, I just let it do its thing without adjusting the intensity, some may want to be a little subtle with some of the areas of massage like the feet. You won't be disappointed, at least I wasn't, especially for the price I paid for it along with free delivery and a couple of nice guys setting it up in my home exactly where I wanted it.

I love this chair. I try to use it daily. My dauggter does too.

This chair is awesome! I was fortunate enough to be able to buy it on sale for $999.99 + $80 for taxes, and it was delivered for free. (They offer free installations but I had to go to an appointment so I requested for the unit inside the box to be placed inside the garage) Fairly simple to use but it does wonder for my back and my feet. I work 12hr shifts and as soon as I get home I showered and then straight to this chair for a 20 minute massage (you can set the chair to do a longer massage time but not exceed the time listed on instructions) Lots of individuals complain about products not working properly or up to expectations, but you will find that some of those people just simply DO NOT KNOW HOW TO READ or FOLLOW INTRUCTIONS. As long as you do what the manual tells you to do, this machine will last you a long time. My entire family uses it and even my niece and nephew after their sport practices from school. Wait for the price to go down and get this blessing in disguise. Trust me it will help out your back and feet.

Excellent product, easy utilization and great comfortable and quality, perfect design and an affordable price. I recommend it.

This is an amazing chair. When it’s on sale it’s an excellent value for one grand. I’ve tried and tested multiple other chair is costing five or six grand or more, and this was very close in comparison to those. Overall very impressed and super satisfied with my purchase. I use it most days after a long day at work, and it relaxes me so deeply that I enjoy better sleep and deeper sleep.

The best part is no assembly. Plug it in and you are ready to go. Massages pretty good and fits a tall normal sized person just fine. 6'2" and plenty of leg extension available on the chair...... and that's about where the good review ends. Now the bad..... If you have broad shoulders, it is impossible to get your arms into the "air massage" area under the arm rest. I was able to get my arms in once but it was nearly impossible to get my arms out. I accepted the fact I would just rest my arms on top of the arm rest. It is slightly uncomfortable but oh well. The air massage bags for the shoulders (for the broad shoulder guys) will crush you if you dont turn them off. The air massage on the calves will smash your calves into submission. Hurts like heck even on the low setting. I found the "air off" button quickly when I felt that my legs were going to explode. I wish the remote had lights on the adjustment buttons. The only thing that lights up is the display showing the status of the chair. Have a flashlight on hand to work the controls if you use it in the dark or dimly lit room. The rest of the normal sized people in the house love it. Fits them fine and air bags dont hurt them. The zero gravity feature is great. Even though I dont fit that good in it , I fall asleep in it almost every time. Bottom line.....1. avoid if you're built like a line backer. 2. Wait for it to go on sale or deal of the day...We got it for $999. Not worth $2500 in my opinion. 3. Normal sized people....you will love it. 4. It's fairly quiet and wont disturb others when in use.

Have found my new sleep routine. Twenty minutes of calming bliss before heading to bed. Love this chair and had fun trying out the different set options and also figuring out some of the other settings to find the perfect setting for me. This chair is awesome! Would highly recommend. The delivery was into the room in the box. Was workable for just me (female, 5'4" in my 60s) to get it out of the container and into the corner of the room.

I love it. I have shoulder/neck problems & it really helps. I started feeling better right away. The Heat factor was a bonus for me. It feels great while I’m using it. Also the massages for feet is excellent. I’ve given up getting massages now because of the chair.

Chair required a few minutes to setup. It arrives in one piece with the remote in a separate bag. My family loves using the chair. The heat and massage choices are great.

I rarely write reviews but this chair deserves one. This massage chair is worth every dollar I spent because I feel wonderful while in it and rejuvenated once a session has completed. I didn’t realize how tense I was until I began getting relief. I’m much more productive, focus better, and have more energy. The chair has preset massages and allows customization of the massage focus area, intensity, time, and position. The remote would be better if backlit. However, this is an easy fix.

Overall I'm very happy with my purchase of the Insignia massage chair. I've used a variety of these types of chairs and while the insignia model isn't theost advanced or feature rich - it's difficult to beat the bang for the buck on this model. I picked it up on sale for $1250 and use it daily. I really look forward to my daily massage in the chair, helping to relieve stress and dig into some tough knots on my shoulder.

I bought this as a surprise Christmas gift for my husband. Oh my gosh! It is WONDERFUL! I read really great reviews for it beforehand, but now I see first-hand how amazing it really is! You have your choice of shiatsu, kneading, fingertip massage, and more. You can add heat, pick comfort levels (comfort, relax, energy etc) and so much more! The air compression of the arms and calves is wonderful! The foot massage is my favorite, with many levels but most of all, I'll tell you it feels better than a professional massage. The zero gravity portion of it has you reclined fully, and it reads you before it starts to determine correct positioning for your neck and shoulders. The legs are adjustable, which is great since I'm barely over 5 feet tall and the husband is over 6 feet! The chair itself is very well made and comes completely put together! There are wheels on one end, so you can lift and move it if you need to fairly easily. The chair is heavy, stylish and quite comfortable. My only complaint is I wish the remote was backlit, as it is hard to read without a light on. However, it doesn't take too long to figure it out (kind of like a TV remote!) Since we got it right before Christmas, we have used it each at least twice a day! Friends and family have to have a turn too, whenever they're over for a visit! Great purchase! I'm so glad I did it!

I love massages. I was hesitant to try this massage chair because I didn't know if it would be "good enough" to simulate an actual massage by a human. While it still isn't the same as getting a good massage by a human, it fills the gap between human massage sessions and makes it so that I do not need to get human massages as often. So, in the long run, it's going to save me money. I got this when it was 50% off, so a good deal overall and it feels great to sit in the chair and relax for 20 minutes every day.

We have had this chair for 9 months now and it gets used every day. It does a great job and has a lot of options for customization.

This is among the best massage chairs that I've ever tried and, for the price (even if it's not on sale), I'm not sure that it can be beat. The only reason that I didn't already have one before this purchase is the price...a comparable unit is way more expensive. My wife loves it too! The delivery team wouldn't unbox mine either, but they did carry it up a flight of stairs to the game room, so I can't complain a bit.