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Customer Ratings & Reviews

Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1672 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,672 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great chair!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 1250$ for it on sale! Wife and kids love it! My father is 6’2” with broad shoulders and the chair is a little tight for him; I’m 5’11” and 210# and the chair is very comfortable for me! Great chair for the money!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Full Body Massage Chair. We are really pleased to know that you are enjoying the unit. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good my family’s really liked. That good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Chair for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all of the reviews and thought I would give it a try. This is the lowest price point of the full body massage chairs. First, I got it as a deal of the day and it was half price which of course was appealing. Second, the delivery was excellent. The guys was easily able to get upstairs in my stair case that is up and to the left so an odd twist. Then oh my goodness. I am so so pleased. For the price, I love this. It has the arms, the legs, heat massage from neck down. The legs will extend for taller people. I am 5'6 and fits me great. My husband is 6'2 and it doesn't make it all the way up as great on his neck because he has a longer torso. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    The best chair not in front of the TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for $999 so that was nice... It's easy enough to move around open spaces but not through a narrow doorway so be aware of that when choosing a room. The features are nice and as good as a "mall" massage chair in my opinion. I like the Zero-G setting, to be parallel with the ground. There is enough variety in the settings that I don't get bored using it daily. I often fall asleep in the chair because it's THAT relaxing! If there's something better out there, it costs more. This is good enough to save $70 per session at the therapist... SO there's that.

    I would recommend this to a friend
  • Cons mentioned:
    Airbags

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with chair. It does hurt at times, especially while your body adjusts. Delivery was a breeze. I recommend tipping delivery employees as I would have needed more than this chair if I had moved it myself. I typically use the preset H0, H1, or H2. I always use the heat setting, that feels wonderful. I typically turn the air bags off because they squeeze too much. When first starting out the chair hurts a little less when not in the full recline position because of the pressure on your back. I wish there was a way to fold the legs in while not in use but not a deal breaker for me. It is a very heavy chair so don’t plan to move it around a lot. I purchased it for half price and watched everyday within the 30-day period and then around Black Friday it dropped to 999.99 for one-day so I contacted Best Buy and received a credit. Now I use it every day as my way to wind down in the evening.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Words can't explain how amazing this is.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price point you can't beat this, I've been using this massage chair now for over two month and It has done an amazing job keeping all the back aches off. after a long day at work, it look forward coming home to get a massage from this chair. it definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    No biggie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has received solid use from me and learning the functions definitely assists in maximizing the benefit this product offers. Definitely not a product you will want to be moving around to different locations although the wheels at the bottom assists wit its maneuverability. From bottom of feet to the top of my spine this product has delivered all I expected. Being able to turn off the air pressure is a huge plus for me, not always in the mood for that restriction. Other than that this is a five star product for me. Only hindrance is my cousin using it and saying her back hurt after using this product. Getting this on the best sale I’ve seen since definitely a huge plus in value. Quality based on value is excellent. Ease of use eh must consider all feedback brought to my attention.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant to purchase this as It is considerabley less money than others. Caught it on sale and love it. Use it everyday . Thought it would be too small for me, but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair that hits all the right spots after a hard days work. I work in construction and this does an absolute incredible deep tissue massage and sets my muscles back in place for a relaxing nights sleep. I’ve owned it for about a year and a half now and love it still.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! It’s great to hear that it provides such effective relief after your long days in construction. A deep tissue massage can make a significant difference in recovery and relaxation, and it’s wonderful that you’ve been enjoying it for over a year and a half.

      Your insights will surely help others looking for a quality massage chair. If you have any further questions or need assistance, feel free to reach out. Enjoy your relaxation time! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Foot rest makes getting into chair difficult

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my aging parents hoping it would help with cervical and hip pain. Unfortunately, due to the calf and foot massager extending so far in front of the chair seat, they couldn’t even safely get into the chair. I liked it personally and thought it was a great value, although I wish the chair would allow you to lift the footrest up by itself, like you might a recliner without having to tilt the whole chair back. Although I ultimately returned the chair, the associates at my local Best Buy were incredible and went over and above helping not only with the purchase, but again with the return. 5 stars to the Best Buy employees!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Wonderful experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful experience for this massage chair. The price is attractive and all function is fulfilled my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice. I can fall asleep in this. I just wish the remote had lights

    I would recommend this to a friend
  • Pros mentioned:
    Zero gravity

    Rated 5 out of 5 stars

    Amazing experience, I will buy it again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair! the 0 gravity feature is awesome and the pressure applied on hands, calves, and shoulders is just perfect, it has this little balls that rolls smoothly on your feet. Additionally, has different automated programs. Also, you can choose to personalize your experience. The feature shoulders and neck is my favorite. Quiet and relaxing. Moreover, the quality of the faux leather and the control are very good, you can lift the upper cushion for more pressure, and you can stop the air pressure whenever you want. I absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 4 out of 5 stars

    Zero gravity massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable. It does provide a very strong massage and I like the heating part. Very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    The best confort

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper confort This massage chair is spectacular I love it, when I come home from work it relaxes you, truly a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia massage chair was great, I just wish the chair were a little wider. 6 ft guys barelly fit in it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great, everyone in the family has benefitted from using it on a daily basis. It does give a firm massage and is a little too friendly with the buttocks area but we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several massage chairs over the years, but this one truly stands out. From the first session, I noticed a remarkable difference in how it relieved tension and improved circulation. The chair is beautifully designed, whisper-quiet, and intuitive to use. Whether I’m unwinding after work or easing sore muscles, it’s become a cherished part of my day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Wow, DorisS—what a glowing review! It’s amazing to hear how much of a difference this chair has made for you. Quiet, stylish, and effective? That’s a daily luxury worth celebrating.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Affordable Simple Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this Massage Chair roughly a month ago when it was on sale, it's still working great. I think this Massage Chair is good for the money, all I can say is don't expect it to give you what a $5000 - 10,000 Massage Chair offers. However I personally love it and this Massage Chair works great for my family and I. I would definitely recommend to others looking for a simple, affordable Massage Chair !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jay,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair. Using it everyday since I’ve bought it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're thrilled to hear that you're enjoying your Insignia™ 2D Zero Gravity Full Body Massage Chair and that it's become part of your daily routine. It’s always rewarding to know our products are helping customers relax and recharge.

      If you ever have any questions or need support, we’re here to help. Enjoy every massage! Ivy | Insignia Support BBY-ExBrand_Insignia