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Customer Ratings & Reviews

Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1672 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,672 reviews
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Best massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair massages you very good makes you very comfortable i really recommend this massage chair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy of a chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. It has all the features of the expensive chairs... the only thing its to hard on the massage, which it had pressure control.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlexandreB, thank you for your feedback! We're happy to hear that you find our product to be an awesome buy with all the features. We appreciate your suggestion for a pressure control feature and will definitely take it into consideration for future improvements. Your satisfaction is our top priority, and we're glad to hear you're enjoying your purchase overall. Thank you for sharing your experience with us! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Excellent massage chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the purchase that I'm totally proud of. Was so comfortable to be sitting in this after a long day of working and sitting. My parents love this as well. You can't beat this at its price. I hope it lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Massage anytime

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This chair really helps to get the kinks out. It's big and takes up a lot of room, but it's a really cost effective way relieve tension at the end of a long day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    relaxing massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new massage chair. It's so relaxing. I use it daily mostly in the afternoon or evening. I had wanted one for a long time and waited for a good sale. Thanks Best Buy for an awesome deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair love it. For the price can’t go wrong. My kids enough it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is wonderful. Well worth the price for working out minor aches and overall relaxation.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Daily Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal, I waited for it to drop to $1,000 during their daily deal promotions. For that price, it was worth it. As some others have stated, Best Buy will not help you bring the massage chair inside. Only to the front door. Even with the dimensions, it was super tight bringing it up the stairs and definitely scraped the walls. I wish the heat was all over, especially on the feet, but it's only for the back portion. My husband loves it and he's 240 lb, 6'3. First few times we made the mistake of trying out multiple modes for over 45 minutes and we were sore the next day. Sometimes I'll need a day off in between because it does cause some soreness.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Zero gravity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put together. Open box and plug in. I love the zero gravity position, The level of massage is deep not for the soft bodied, perfect for those used to shiatsu massages.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Wonder Chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love Love this chair! It is a great value for what you get. Works well on my problem areas especially low back with the right amount of pressure. Excellent deep tissue massage very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Surprise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair on deal of the day. Was hopeful that it would be okay to good. Was really surprised as to how great it was. My whole family decided to visit me and my wife. It was a hit through the holidays. And if you don't abuse it, I think it will last. Now on the negative side of this equation.. this chair is for under 6' tall people and people who are under 200 pounds. It's really for average (small) sized people. But if you're thin and under 6 feet... then you're in GREAT shape! May buy another to match it one day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good massage, i lake this chair. Chip fof sale , feet to standart door

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Just buy it! You won’t regret it one bit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this massage chair! It does wonders for working out sore muscles. And when I told my doctor about using it he was very happy to hear and said it’s probably better to use this once a day every day than it is to see a chiropractor. If I was to have one gripe it’s that at 6’2” tall I do get slightly cramped when it goes into full lay back zero gravity. That not the chairs fault though.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Great Value and Backed Name Brand thats a DEAL!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MASSAGE CHAIR! For the Price and Value it was a good deal. As long as your 6foot or under it will work otherwise you may be too tall. It cracks my back and it intense for my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair everyone comes over and waits impatiently for their turn to sit in it I want to move it to my bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Lakean! We're thrilled to hear that you're loving your Insignia™ 2D Zero Gravity Full Body Massage Chair. It sounds like it's a big hit with everyone! Moving it to your bedroom sounds like a great idea for some extra relaxation. If you have any further feedback or questions, feel free to reach out. Enjoy your massages!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! This is probably the best investment I’ve made in my life for comfort. I use this chair regularly and it feels awesome. I can’t believe it took me so long to get one

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Surprised on quality of chair and massage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a month. I have used it dozen times. I am not a massage person but find it useful. I won't say relaxing because part of the massage has pressure that is strong but very tolerable. It is effective and I feel relaxed afterward not during this one segment of massage. Air pressure application during massage is very nice. No assembly, easy set up, but leftover cardboard box is thick and large and two huge styrofoam pieces will take months to get rid of in garbage bins. For those of you older or with physical disabilities get a "white glove" outfit to set up and take away the packaging. This is a heavy well made and bulky product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good massage chair. Remote is a hassle but good overall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Pros and cons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this massage chair. I feel so relaxed after 30 minutes. Pros: 1. Gives a good massage. 2. I'm still learning the controls. Cons: 1. Some adjusting needs to be done on the foot massage. It's too rough. I have to take my feet out when it's working. 2. I've seen these chairs where the controls are on a bracket that you can place in your view. (These controls you have to lay on your stomach or place them in the holster on the side of the chair. 3. It would be nice to have a 3 inch cushion to lay down from your head to your rear to make it more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good chair whit some flaws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is good and comfortable, the back roller is a little bit too aggressive and the inflatable sections don't doo much. I paid 1k for it on sale, don't pay the full price I don't think is worth it. In my first week of having the chair the connection to the remote started to fail but after a couple of weeks is working just fine so fingers cross it stays that way.

    I would recommend this to a friend