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Customer Ratings & Reviews

Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1673 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,673 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good chair whit some flaws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is good and comfortable, the back roller is a little bit too aggressive and the inflatable sections don't doo much. I paid 1k for it on sale, don't pay the full price I don't think is worth it. In my first week of having the chair the connection to the remote started to fail but after a couple of weeks is working just fine so fingers cross it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comfy mall massage chair without needing quarters!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the asking price my whole family used this thing daily! I’ve always wanted one of these bad boys but didn’t think it would be worth the money, boy was I wrong I use it almost every day as well as the rest of my family. It goes on sale from time to time so keep your eyes peeled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Massage chair 2D Zero Gravity 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to get this chair. I read previous reviews (good & bad) I had some doubts, but so far, this chair is excellent! Both my husband and I use it. I am 5'6" and he is 6'2", the chair fits both of us. It says it "measures" you, but I don't think so. It is manual and automated so you can choose your massage. Has heat, rollers, tapping, jiggling etc. Love this!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first massage chair so I can’t really compare it to anything else. Does what I expected it to do. I got it on sale for a great price. Looks cool like a time machine or Professor X’s chair. Only cons are that it is huge (the size of a love seat sofa) and it is really not usable as a regular chair because the foot rollers and high arm rails get in the way. Delivery was ok, but don’t expect them to take it out of the huge box for you. They literally just drag it inside your house and off they go.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good chair for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair for price. Not super effective on upper back. Strong neck and feet massager feels great once u get used to it. Not comfortable as a chair sitting up and the air bags don’t do much but can apply good pressure on your arms, legs and shoulders. I try to use it everyday and feel it makes me relaxed after work. The 20 minute programs are nice with options. Running 2 or 3 of those in a row and u will feel it the next day nicely. Leather is hot and sweaty if not cool before sitting. Takes up a lot of space but fully laid back is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic. Strong. Symmetrical rollers. WOW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I can't imagine needing anything more in a chair. It's strong and symmetrical. One of us is a 320lb. man who's got alot of old football injuries which are now arthritic. He doesn't miss a night before going to bed, in fact he says it's the "best gift he's ever received. Although I do agree the remote...sucks, so even if you want to leave your phone in the other room you really need it as a flashlight - which takes a little off the being-entirely-pampered satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this massage chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, item matched product description, great features, and worth the price. Love the automatic adjustnent feature since I'm short, Family uses it 2-3 times per week.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for almost a year and I have to say, not a day goes by that I regret my purchase. I personally use it 5-9 times a week. My husband is on it everyday. Friends come over to use it...it has been amazing! My only complaint (not worth a lower rating because I fully knew it didn’t have this feature), is that I wish the leg part was a roller rather than an air pressure. STILL worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice chair, awful remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like this chair. Replaced an eight year old Uknead 6500 L track chair. That chair was $1850 delivered eight years ago - and I hope this one lasts just as long. The only complaint is the remote - buttons need to light up to see them, hitting stop this chair should return to the original position so you can exit it. I still need to learn the programming and setup a routine I like, but think that will just come over time. The Uknead remote was better - hit a program, length of time, and strength - off you went! When done, hit power and you were returned to seating position where you could exit the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great massage chair!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait a little while so I had time to really use the massage chair. I love this chair, especially at this price point. It doesn’t have all of the features of the high end brands, but it has been reliable and the options have been more than enough for me to enjoy different types of massages without getting bored. One of the irritating things was the very loud beep that was emitted for any button push. There is an undocumented mute function. Just press and hold the “Times” button for about 3 seconds, and no more beeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Massage Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair exceeded my expectations. I use it every day. It’s especially therapeutic on days I go to the gym. A great item to have at my disposal anytime. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome chair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome in between actual massage appointments! A must have for anyone with a desk job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AmyC, thank you for your wonderful review! We're thrilled to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair to be awesome and a great addition between your massage appointments. It's fantastic to know that it's a must-have for anyone with a desk job. If you have any questions or need further assistance, feel free to reach out. Enjoy your chair!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    A Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair. Excellent sale price. Straightened out my back. So many knots & tightness all about. Haven't had an in-person massage since Covid started so my back was a mess. Used it multiple times a day at first. 3 weeks in my back is no longer a problem. Use it a few times a week to relieve mild tightness. My only complaint is that an airbag is needed for the thighs. Hits every other part of the body. Get rid of your daily aches & pains that drain all your energy. Buy this chair! Worked for me & feel better for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves this chair!!! It takes a little bit to get use to all of the features and is a bit intense at times. But overall worth purchasing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that the whole family loves the chair. We appreciate your patience in getting used to all the features, and we're glad to know you find it worth purchasing. Your satisfaction is very important to us!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is amazing! I can actually fully relax now! And the guys who installed fast and efficient!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, LudivinaC! We're thrilled to hear that you're loving your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's wonderful that you can fully relax now and that the installation team was fast and efficient. If you have any further feedback or questions, feel free to reach out. Enjoy your relaxation!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Restful afternoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this massage chair, very restful after use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. So comfortable and a relaxing to use. I wish the remote was back lit and there was a slight delayed start to give time toput your arms in chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great buy without breaking your bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed when went on sale $999 and goes up to $2449. So next time went on sale at $1249 I bought right away. Its a great buy without breaking your bank. My wife loves it very much and very helpful to us each night after long commute from work. Massage chair is so good and almost the same as those high brand without bells and whistles. We like the back/foot rollers its so strong with different modes and types of massage. I highly recommend this massage chair without regrets …

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Great Massage Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Full Body Massage chair I have ever sat in. I love it! Works great and massages from head to toe. And the price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the chair for the first time felt like heaven. Working 12hrs per shift can be exhausting and I am happy to have this chair easily accessible at home, I can sit while watching tv and having my massage at the same time. I fell asleep right after. My husband loves it too.

    I would recommend this to a friend