Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,749.99
Clearance
The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,673 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It's like having a personal masseuse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (it was a deal of the day) it cost less than my previous chair and does more. It has every feature I looked for in a chair. I'm pretty sure it's just a private label of a char from one of the other more "name brand" manufacturers. I'm using it every other day and found it relaxing. I did add extra padding for the lower back and the bottom. It is otherwise very strong and I think I may have bruised myself on the first try without the pad. That's not a knock, really. I would prefer strong that I can attenuate than too weak then there's nothing you can do. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has been a game changer for our family! My hisband has a very bad back amd uses it every evening. I use it after taking kids to school while having my coffee and my kids use it after sports games. You can change intensity levels and it is very good at deep tissue massaging.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Wonderful Massage chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. Gives a firm massage from the top of the neck to the bottoms of your feet. Lots of adjustments - keeps us from having to go to the chiropractor often times. Very good investment. After trying it out our friends also bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Chair

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres nothing like hopping in this thing after carrying 60 drywall sheets upstairs . I do two 20 minute rounds and im brand new again. Well worth the money,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! It’s fantastic to hear how much you enjoy it, especially after a physically demanding task like carrying drywall. Your experience highlights its effectiveness in providing relaxation and relief. It sounds like a worthwhile investment for anyone looking to unwind. If you have any favorite features or settings you particularly enjoy, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So awesome, i got a 2nd!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my brother-in-law showed my wife his chair, shes talked about it, so i researched this one and it happened to be on sale for $1k around Christmas ‘21. SOLD! My wife uses it 4-5x a week and loves it, so much so this Christmas ‘22 we got one for her parents for the same AMAZING price! Dont sleep on this. We got it for $1k, but it took a long time for the deal to come back. Worth $1,250 if you can manage it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Easy to operate. Good deep tissue massage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 2D Zero Gravity Full Body Massage Chair great and easy to operate. It's wonderful that it provides a good deep tissue massage. Enjoy your relaxation!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Insignia 2d zero gravity full body massage chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massage chair.I highly recommended.the massage feel really good.I enjoy using it,it make my body feel happy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for normal sized people.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first review was never listed for some reason. This chair was a replacement. The first chair had a slight issue with the rollers on the back of the chair. They made some noise. The new chair has been working good for the past 4 months with no issues at all. The biggest issue is if you have wide shoulder, avoid this chair. I am 6'1 and I bascally "Fill" the chair when I sit in it. My shoulders touch each side of the chair which. I am unable to get my arms into the "arm" massage slots just under the arm rest. I have to put my arms on top of the arm rest. The calf air massage hurts like heck too unless you put it to the lowest setting. Average to small calf size will have no issue here. Since we had the replacement, I have not used the new chair. Wife and kids use it all the time. Normal sized people will have no issues with chair. IF you are line backer material for the Niners, you will be on the side-lines watching everyone else us the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for over 3 years and are thoroughly impressed. Many friends have used it and they all love it as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you've been thoroughly impressed with it over the past three years and that your friends love it as well. It's always wonderful to know our products are providing such a positive experience. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Really good but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first wondering if something was going to break lol so I held off on my review. Great massage chair and I love it. Would be better if control buttons had light to them. Only part I hate is that it starts as soon as you press the button with no time to position your arm into place in case you want to change any settings like pressure, speed, etc. Most of the time you have to hold the control to your face to see the buttons hence the need for the lighting on the controller

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing relief

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is incredible. Having back/neck issues my whole life, the amount of relief this provides is amazing. Massages can be intensified to the point I’m sore the next day, which means it did its job. Well worth the money!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      cmothena, we’re overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and I would have given it 5 stars if it came with the full cushion like the 3d and 4d have. It sometimes get very intense and a pad really helps with that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback! We're glad to hear that you're enjoying the Insignia™ 2D Zero Gravity Full Body Massage Chair. Your point about the intensity and the cushion is valuable insight. We appreciate your honesty and hope it continues to provide you with relaxation. If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your massage moments!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Most needed...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and economical. I run long miles and afterwards I take a perfect massage with this product. Its helping a lot. I strongly recommend to buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 2D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it has made a significant difference in your post-run recovery routine and that you find it both excellent and economical.

      Your recommendation is greatly appreciated, and we are glad to know that the chair is serving you well. If you have any further feedback or questions, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Insignia massage chair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - Zero Gravity Full Body Massage Chair - Black with silver trim. Chair really comfortable and has a lot of set ups for massage your body

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Price for Great Personal Massage

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair, I have bought it a year ago for personal use. But every time any family or friends come around they always want to use it. To the point that this one will be for a family member. It has different modes and your can relax to the point where you fall asleep. I will 100% recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value in a massage chair. Good quality with all the same features of units costing twice as much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 2d gravity massage chair.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice massage chair for the price. I recommended it to a friend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the massage chair very nice for the price and appreciate your recommendation to a friend. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my chair...2 years later still does the job I need. I recommend it to anyone that need a great relaxing massage after work. My granddaughter has autism; she loves it more than any chair in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is great works wonderfully!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Nice chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it its really comfortable and big , at a great price

    I would recommend this to a friend