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Customer Ratings & Reviews

Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1673 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,673 reviews
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice massage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair give an excellent massage. Although it is not designed for big people. It still works but a bit tight getting in and out of it!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing massage chair !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! I found it on sale for 800 bucks and its become a daily used item in the house. The leg and arm compression is amazing. Sore calves are a thing of the past. Sore neck that bothered me as i sit at a desk all day for work gets alleviated after 20 minutes in the chair. gets the shoulder blades perfectly. Lower back too. And many different modes to find the perfect setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and free delivery and set up this was a great purchase and works wonders on back pain. I could sit in it for hours if the room I had it in had a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stuff and great price. always fall asleep while massaging. love it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST massage chair ever!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was soo needed!! This chair has been even better than imagined!! The features are amazing. Perfect at the end of the day!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 4 out of 5 stars

    Massage chair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,comfortable,soft leather,massage all body

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it , well worth the money, if you go to the chiropractor or get messages, you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Cher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, has good quality, and requires several methods and can be adjusted as needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the product easy to use and of good quality. It's great to know that it offers several methods and can be adjusted as needed. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Pleased husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this massage chair for my husband for Christmas 2021, he was satisfied. My daughter & I like the chair sooo much we use it more than him, just about every other day. The massage feels soooo good I sometimes fall asleep & the heat is soooo soothing. I couldn’t believe this actually massage your neck. This chair is soooo relaxing. I’m soooo glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and product, worth it and delivered on time

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Massage Chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair love it. The only problem is that we accidentally dropped the remote and it broke and for whatever reason Best Buy doesn’t sell any replacements. The only one available is $150 which is ridiculous to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chair for the money has all modern items

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Relaxing and easy to operate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have at my home! Easy to operate and it’s very relaxing after work. It can be used every day as well with no issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you find it easy to operate and relaxing after a long day at work. It's great to know that it's reliable for daily use. If you have any other comments or need assistance, feel free to reach out!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, it’s been amazing. A lot of options, I personally like customizing my massage though. Pretty good presets. Footroller is nice too (gotta take them shoes off!!). There is Air pressure in the feet and arms which you can adjust (the intensity and off & on). Delivery team was Covid “friendly” and even took it out the box (& disposed of the box!) to get it in my house. Put the AC plug in and put in the socket, VOILA!! I like how you can adjust the “width” of the rollers that go up & down the back. My only caution is for the neck rollers to really be effective for you, you should be between 4’ & some inches and no taller than 6’3”. I’m 6’2” and I’m almost maxed out for the rollers in the upper neck to be effective. My 7 year old is tall, but can’t quite get the neck massage. Overall, worth every penny and I was Blessed to nab it deal if the day for $999! Hope this helps someone out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Massage Chair. True review and honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son answered the door. In and out in 14 sec. Flawless. Well packaged, Big o box though. Fell off a roofing job, back pain for 30 yrs. I use it every day.,Really..it is aggressive to the body, until your body gets corrected. After about 20 min per day for 2 weeks, back is feeling 75 percent better. My teen Daughter sneaks in when I'm at work for her massage. Now when I get home, I have a schedule to make this my personal workout. I walk with better posture and I feel fit. Oh yeah, the pressure points, aka air bags, OMG, will drop your BP. All my life 180ish over 120. Just went to the Dentist 154 over 94. Lowest ever in 25 years. I Don't do reviews often, because I don't care about bs rewards. Could not pass up the sale, as I have wanted one,but not paying the 2400 price. I would buy two vrs a recliner. My Daughter and others say that's what they have in the mall. It just makes you feel revived and exercised. I am 55 and am starting to feel like 45. No, I don't use BB reward pts or promo. This is my true eval of the wonderful Massage chair. Getting into my POD Massager chair in 20 min Later. JC

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Warning- causes family fights!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this chair. My only complaint is having to kick my teenagers out of it to use it. However, my autistic, sensory seeking son LOVES this chair. My amputee husband is always sore from walking with a limp and this is way better than pain killers. Overall, super satisfied with this product! Waiting until it is on sale again to buy one for my parents!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing deal of my life. I have always loved this product but the price would not let me purchase it. When I saw it on sale I could not waste another minute. I enjoy every minute I spend on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Got it for a good price also. I hope this will last.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michelle,

      Thank you for sharing your feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair. We're delighted to hear that you find it great and got it for a good price!

      We hope it lasts and continues to provide you with comfort and relaxation. If you have any further comments or questions about the product, feel free to reach out. We're here to help! Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband and he complimented me by saying “It has been the best gift I had given him”. Even friends enjoyed using them. It is comparable to the manual massage we get from the spa.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Wife's Happy, so I'm Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a great price on their Deal of the Day sale. My wife loves it, and uses it every evening. It is easy to use, and there are a lot of features to target the areas you are looking for. Anyone who comes over and tries it out, loves it. I'd definitely recommend this especially when it's on sale under $1500.

    I would recommend this to a friend