Customer Ratings & Reviews

Beware when using, you will fall asleep Thats how comfortable this machine is.

Very comfortable and really relaxing. Does a very good job messaging multiple areas.

Best massage chair for the money! I love how easy it is to operate and how my back feels when I am done!

This chair is a great buy for the price. I got it on sale at 50% off for the holidays. I use the chair everyday for my back and shoulders and it is great for loosening up my muscle's. I'm a big guy 6'1 and 250 lbs. and i fit in the chair just fine.

This chair has helped with my tension headaches and lower back pain. However, you cannot control the intensity of the rollers. You have to put a towel or blanket down to lessen the intensity. Also, it doesn't massage the back of your legs. For the price (I scored it for half off), I can't complain too much. It definitely is not your fancy $5000+ chair that you would find at a furniture store, but it's a good, basic, chair that gets the job done.

Awesome massage chair and a great value during Black Friday sale

I'm in heaven!! Let's start off by saying I have been trying to buy this one for a while but it has been out of stock. So being impatient I went and bought one from Walmart, a Nager Luxury Chair. I was not pleased what so ever. Then, I received a re stock notification that Best Buy had this chair back instock so I rushed and ordered it. Well lets say best idea ever. OMG!!! Like I said I'm IN HEAVEN!! I suffer from Fibromyalgia and other nerve and muscle damage and this chair helps my pain in every way. Listen I am not a review type of person but this chair deserves my time and day to let everyone know its amazing. So if you suffer in pain daily like me I definitely recommend this chair.

Giving it 5 star because chair is amazing. Love it. Arm, shoulder and leg massage area stopped working after 3 months. Insignia customer service is horrible! After being spoiled dealing with Best Buy for many years, sadly I had to deal with Insignia directly for this issue. They’re really bad. Will not buy Insignia brand ever again.

I like the foot massage, it is the best. Just turn it on and let the machine do its thing. The people from BB were great and the installation time was short. I consider it one of the best on the market. At this price it is unbeatable.

the chair was a HIT!!!! it was a gift for my wife, and she was absolutely happy with it

Nice product, relaxation and comfortable massage chair

Love this chair. I use it daily. Love the heat option. My only issue is that the air pillows on the feet hurt. You cannot adjust the pressure and the feet and leg pillows are one one setting. I shut that off and enjoy the rest

This chair is absolutely amazing!!! It has preset messages and you can customize a message just for yourself. The chair is fully assembled do you just take it out of the box connect the power wire and the controller.

Life changing I have spent over 10.000.00 dollars on massages and they can never get through the muscles in my shoulder they just aren’t strong enough when you’re built I’m a very muscular guy this chair can and do break my muscles down god heavenly chair I recommend to anyone that suffers from back pain it’s rough but after my third massage I was used to the pressure now I use it in the morning and night my back hasn’t felt this good in 30 years

OMG, I love this massage chair and it does just about everything. The massage chair feels better than a person massaging me. Whenever I feel tight or tensed I go straight to my massage chair. The massage chair is worth every penny. I would definitely recommend the Insignia massage chair to anyone looking for a reasonable price massage chair.

Excellent chair. I've been wanting one for quite some time, and BestBuy had them on sale. It was delivered, and set up by a friendly, knowledgeable team. I spend at least an hour a day in it. I suffer from lower back pain and get lots of relief without having to go to the chiropractor!

This chair is so much better than the 20+ years old massage chair that I replaced. Excellent on the back and feet but not so much on the neck, shoulder and hands. Even with the highest settings the air bags don't do much on my hands. Be aware that the control buttons are not back-lid display. That's another thing I wish they have.

I LOVE this chair! I was very excited to receive this and get it set up for use. It has exceeded my expectations and is my favorite purchase this year! I bought it as deal of the day for 1/2 price, with free shipping, and have no regrets. It is large and requires room, but once in place you will enjoy the relief. The heat function is great and the zero-gravity is fabulous.

Love this massage chair I ise it 4-5 times a week. Good Quality at a good price. I would highly recommend.

Excellent massage, making one fall asleep in the chair itself!