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Customer Ratings & Reviews

Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1664 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,663 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It is reasonable chair massage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one first for my dad. It was so goood. Therefore, I now buy another for my sister who always gets frustrated from her restaurant job. I hope it can help my dad and my sister to relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best couch my i’m tired family loves it. Best recliner ever not mentioning the massages.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic feedback, SaraY! It’s wonderful to hear that your family is loving the Insignia™ massage chair and that it’s become a favorite spot to relax and recharge. We're so glad it's bringing comfort and joy to your home—your kind words truly mean a lot! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome chair, all the features!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome! It is a little painful the first couple times you use it, but you get used to it. Has all the features of models more expensive. Got for $1000 as a deal of the day.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Luis, Thanks a lot for this great review about our Massage Chair, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody who visit us LOVES our massage chair! My husband falls sleep whitin 5 minutes. Even my 2 year old know how to turn it on and he enjoys so much the massages!! We cannot live without it! Best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Changer. So far vey happy with how it feels on entire body! Highly recommend and wait for a sale as they go on sale quite a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great upon delivery helpful and inf

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service I really enjoyed giving this gift to my father who has pain he has also very happy with it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Time To Relax!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 3D, was too wide to fit through door, I was sad because I really really wanted this chair. Best Buy returned it and delivered the 2D a few days later. Fits. perfectly through 32" doors! This chair is a "Must Have" Delivery man,Armando was excellent!

    I would recommend this to a friend
  • Cons mentioned:
    Airbags

    Rated 5 out of 5 stars

    Disruptor of massage chairs. Wish warranty's longe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disruptor to those $8k massage chairs. My only concern is, if it's durable enough when the warranty is over. No air bags for the lateral thighs

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My family loves the massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a gift and she loves it. Its very comfortable and has many options. Itvfit perfectly in our theatre room. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair for the value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Chair is really big. I always went to stores like Brookstones to try these chairs out for free but now I own a Best Buy exclusive model. The presets make it simple to get a massage. Beside the size of the box there is only two things you have to assemble which are both items you plug in so very easy and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome massage chair! We love how it massages from our neck to the bottom of our feet! It's very relaxing and in the comfort of our home. We would recommend this chair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️we like it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re so glad to hear that you’re enjoying the product and that it’s been a great fit for you. Your enthusiasm and support mean a lot to us.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It’s Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing!!! Do yourself a favor and get this massage chair. Some peoppe say it’s too aggressive but once your body gets used to being massaged, you will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best Purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I know it’s still early to determine the longevity but this thing pays for itself if you are regularly getting a massage outside.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massage chair for the price! Wait for the “Deal of the Day” $999.99. It comes already assembled and all you gotta do is plug in. You can hide the remote control cable by sticking inside the plastic cover on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and I recommended to friends and relatives. My uncle purchased one during the Black Friday promo, great deal and he is super happy for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was exactly what I was looking for and a great price. Definitely provides a deep tissue massage. With the cost of going to get a massage this chair will pay for itself with just 10 uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect retirement gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chair. No installation required. adding. Accessory complements my home decor and is an exclamation to the peace and tranquility theme I’ve designed in my apartment. A $2500 value for less than $1000 can’t beat that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you love the chair and that it complements your home decor perfectly. It's great to know that it adds to the peace and tranquility of your apartment and that you found it to be an excellent value.

      If you ever have any questions or need assistance with your massage chair, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your purchase.

      Thank you for choosing Insignia™! We appreciate your support and are delighted to know you're satisfied with your massage chair. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    So happy with my perches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so good it’s been now almost 2months and I use everyday use 2time and my family, in short I’m happy with my perches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best massage chair that I’ve ever had.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Zara, thank you so much for your kind words! I'm thrilled to hear that you're enjoying the massage chair. Your satisfaction is our top priority, and we're always here to provide you with the best possible experience. If you ever have any questions or concerns, please don't hesitate to reach out. Thank you for choosing us! -Carlo, Insignia Products BBY-ExBrand_Insignia

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