Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,678 reviews
Rated 5 out of 5 stars
Perfect retirement gift!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the chair. No installation required. adding. Accessory complements my home decor and is an exclamation to the peace and tranquility theme I’ve designed in my apartment. A $2500 value for less than $1000 can’t beat that.
Thank you for your wonderful feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you love the chair and that it complements your home decor perfectly. It's great to know that it adds to the peace and tranquility of your apartment and that you found it to be an excellent value.
If you ever have any questions or need assistance with your massage chair, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im glad i bought it. Ive been using it since day one. I've noticed that i sleep better and save me time and money. I can have a great massage every time i want.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This chair is amazing great buy I can’t say enough about it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely great massage chair. I'm 5'3" and it works great. My cousin is 6' and it also works wonderful. Leg part adjustes to height. Different settings. The only con is that all presettings massage the butt. If you dont want it to massage the butt you have to do manual. Which then you can't
place arms in arm section. I don't care for butt massage. But other than that it's 5stars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m sure they’re better models out there but not for this price. You’ll definitely get your bang for your bucks everybody enjoys it . I read reviews too before we bought this one and they helped me make my decision on the purchase. The majority of the people seem to really like them and there’s some good YouTube videos too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Defective out of the box!
This unit was defective out of the box. The foot massage portion was broken and hanging by one side when we opened the box to set it up. I contacted GeekSquad to discuss repair or replacement as it is 175 miles to the nearest store and had to pick it up without a delivery option.
2 months later, still no repair or replacement. After making a temporary fix waiting for Bestbuy, it worked for a while and we liked it a lot, however, this morning the temporary fix broke and the legs fell off completely in the middle of the massage!
If you get a working chair, these are amazing for the price. If you get a defective one as we did, return it IMMEDIATELY! You will not get any help from GeekSquad and if you pass your return date, you just lost your money!
Thank you, IronHorseGPS, for sharing your experience with the Insignia™ 2D Zero Gravity Full Body Massage Chair. We appreciate your detailed feedback and are glad to hear that you enjoyed the chair when it was working. Your insights are valuable to us as we strive to improve our products and services. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Insignia Massage Chair
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best investment ever! I love this chair. It works everything out! Head to toe!!!
Hi! We're very glad to hear that you are enjoying the new Insignia Massage Chair. I'm pretty sure that you will keep on loving it every day. Please, let us know in case you need any assistance. Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Christmas gift
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
itis good, great massage chair, been a month since we bought it but so far so good we love it
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my massage chair. Sometimes it gets too aggressive, and I may need to read more to see if I can tone down the intensity, but I definitely love it. I would have liked the option of it being a brown color. Great value on a Deal of the Day.