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Your price for this item is $1,749.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1671 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the 2D Zero Gravity Full Body Massage Chair for its affordability, comfort, and full-body massage capabilities. Many customers appreciate the chair's ability to provide a relaxing and comfortable massage experience, with some even falling asleep in it. However, some customers have expressed concerns about the remote control's lack of lighting, the intensity of the massage, the warranty's duration, the painfulness of the foot rollers, and the durability of the air bags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,671 reviews
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great massage chair - comparable to more expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair rivals many of the higher priced brands we've used - at a fraction of the price. You'll be excited to jump in and just turn it on, although I'd suggest reading the manual to understand how to make a few quick adjustments to suit you and the type of massage you want. On cold days, the heater has been a great feature. Like most other m-chairs, it has a pretty large footprint, so measure where you're going to put it to ensure it will fit. In the full upright position the back of the chair needs to be about 12" away from a wall or object behind it (in order to fully recline). When it's placed 12" away from the wall, and in the full upright position, the footrest is 71" from the wall. It's also quite heavy. It does have wheels to move it, although they're best suited for very short repositioning moves vs. room-to-room.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 4 out of 5 stars

    Very good news...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont need to spend 5k to get great massage chair. I have been looking and reading reviews for one since the last year. I finally decided for this one due to 3 major things. 1) Price- was on sale. 2) Great reviews 3) Easy and FREE process to return if you don't like it. You havr 15 days to try it. If you dont like it, company comes back to pick it up for free. My only 2 inconveniences: 1. When it turn off, the chair keeps the current position. Doesn't set you automatically back to a position that you can stand up and go. You finish like those zero gravity chairs facing the ceiling of the house. Then you need to look for the attach remote and then press the off button to move the chair back to the original position. Its not a big deal for me but it can be annoying. 2. If you're a tall person, 5.10ft or higher, it feels that the feet area is forcing you to bend your knees close to your body during the massage. Then you need to push at your heels and it feels normal again. Chair is great for the price. There are better chair in the market if you are willing to spend more than 5k. I dont want to spend that amount. Therefore, I'm very satisfied with the chair after the first month of using it 3 or 4 times a day daily. Stop lking and give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    At home masseuse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hit the $900 price point several times before I pulled the trigger. Now I’m kicking myself that we didn’t purchase this sooner. I workout every night for several hours and this polishes off the night perfectly. Get it. You won’t be disappointed. Especially if you frequent massage places since you won’t feel the need to go so often. That will pay itself back in no time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're enjoying the product and that it's enhancing your nightly workouts. It's great to know that it's proving to be a valuable investment for you. Your satisfaction is our top priority, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this massage chair, and I can confidently say it’s the best investment I’ve made in the past three years! The comfort and relaxation it provides are absolutely unmatched. After a long day, sitting in this chair melts away all the stress and tension in my body. The quality, functionality, and overall experience have exceeded my expectations. It’s worth every penny, and I can’t recommend it enough!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback. We are thrilled to hear that the massage chair has been such a valuable investment for you. It's wonderful to know that it provides unmatched comfort and relaxation, helping to melt away stress and tension after a long day. We are pleased that the quality, functionality, and overall experience have exceeded your expectations. Your satisfaction is important to us, and we appreciate your high recommendation. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very good massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Does good all body massage, shoulders down to buttocks. Multiple modes. Air massage to calfs and forearms. Foot rollers. Heat. Cons: Remote is not backlit so can't change in dark. No flat surface to place things. Button has big grove that is not comfortable to sit on if not massaging so cant use as a regular chair. Cant raise tge kegs without recling tge head.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Airbags

    Rated 3 out of 5 stars

    Great until it died after 3.5 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like deep tissue massage, this is definitely it! Strong rollers and air bags. Foot rollers are too strong, even on lowest setting, bother otherwise great. When on sale for $999 you can't beat the features for the price. Only issue is that the air bags (all of them) died after only 3.5 months. Just stopped working, rest of features still worked. Getting it replaced is challenging since Best Buy and Insignia really don't have call tree options for this sort of item (reps kept asking if it was a TV and I was once transferred to the mobile phone dept. LOL.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair for my wife as a Christmas gift. Everyone in my house takes turns and uses it every single day. It is very well made! I’m 5’11”, husky and weigh 250lbs and it seats me comfortably. I was a little worried at first that maybe I would break it, but felt immediately at ease when I sat in it for the first time. This chair will lean you all the way back then absolutely go to town on your feet, back and shoulders while simultaneously applying pressure to your legs and arms. You can adjust the pressure and intensity. We’ve had this chair for almost two months now. As much usage as this chair is getting, it still works just like it did from day one. This thing is built like a Cadillac and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size, Warranty

    Rated 2 out of 5 stars

    Affordable but be careful with the warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price. It is more suit for average size adult. The nest is tight for bigger people. The resson for the 2 stars is that the foot roller stopped working less than a year. So I got a replacement one under warranty. However the second one the air bag stopped working too. It Was less than and they told me that I could only use the warranty only ONE time. What B.S is that? Now I have a semi function chair. I tried to fix it but it is impossoble to find part to fixing it. Customer support gave me the run around to a website I can buy parts. But is doesnt have anything for the chair it self. The Last time buy insignia products.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about your experience with our chair. While we're glad to hear that it initially met your expectations in terms of comfort and price, we understand your frustration with the issues you've encountered. It's disappointing to learn that the foot roller and airbag stopped working on both units within a short period of time. We apologize for any inconvenience this has caused you. Regarding the warranty policy, we strive to provide fair and consistent support to our customers, and we regret if this policy fell short of your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. If there's anything else we can do to assist you, please don't hesitate to reach out. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit worried about buying this, but I'm glad I did. It is fantastic, It's well built and looks great. It is such a joy to sit and relax in. Much better than other chairs I've tried. So happy with this purchase. The remote is a bit hard to read for us due to small writing. Would highly recommend this massage chair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Best Christmas Gift To Self

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self care is important for nurses. As an ICU Nurse, this massage chair is exactly what I need after a 13-14 hour shift. This massage chair is comfortable to sit in and adjusts to height. My mother is 4' 8", I am 5' 0", and my son is 5' 5" so the adjusting is great for all of us. I am a fan of the high intensity of the kneading massage, but my mom is not. To help with that, we just lay a blanket over the chair before she gets in and it decreases the intensity for her. You can only adjust the intensity of the feet and air bags. We all enjoy the heating option as well. It makes the massage that much more relaxing. Oh, and let me tell you about the gluteus massage (hehe). I have never sat in a massage chair that massages all the way to the gluteus. This option is amazing. After sitting in the massage chair for 20 minutes, I do feel sore after but that soreness feeling is much better than the aches and pains after a long night shift. I sleep much better now that I can use this after work and before going to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return because it didn't help elders as I expected. This doesn't mean it's not a great product for the price I bought. Great quality honestly, and multiple functions with different modes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Zero gravity

    Rated 5 out of 5 stars

    Unbeatable Relaxation at Your Fingertips!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired this Massage Chair, and it has completely transformed my daily routine. This chair is a game-changer, and I couldn't be happier with my purchase and my only regret is not buying it sooner! . The chair's comfort is unmatched, making it the perfect spot to unwind after a long day. The massage options are incredible! Whether I want a gentle, soothing massage or a deep-tissue therapeutic session, this chair has it all. It precisely targets various areas of my body, and I can even adjust the intensity to my liking. The Zero Gravity mode is pure relaxation bliss. It feels like a weightless journey to serenity as the chair works its magic.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia Massage Chair- a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Takes time to familiarize with the multiple massage modes but overall, the different modes provide quality massages. Some users may find pressure on lower back area may be uncomfortable than other pressure areas but easily solved by putting on blanket or towel underneath to one's preference. It has been a busy chair for the family. My wife and daughter always uses it daily after work and compliment that it gives quick relief and calm to their sore muscles after a long day standing and walking at work. I use it every other day as I get sore on my back the following day after. I like the Full Body and Energy modes. I got it after a Holiday Sale for $1K ++ It was "a valuable and smart purchase"- my wife praises me!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are pleased to hear that the massage chair has been a valuable addition to your family, providing quality massages and relief for sore muscles. It's great to know that the different modes are effective, and we appreciate your tip about using a blanket or towel for added comfort. Your satisfaction is our priority, and we are committed to offering products that meet your needs. We appreciate your support and look forward to continuing to serve you with high-quality solutions. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase of self care. My children love it. I love the heat option. Can be intense when inverted but using a blanket or towel as barrier can help. I do wish the remote had a back light to use in the dark. :)

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Size

    Rated 5 out of 5 stars

    Massive Back pain life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t regret this. So I broke my back in the military 5 years ago and had to get a spinal fusion. I’ve spent thousands in medical biller to go the doctor and with this…WOW. This helps my whole body. I’m disabled so all I do is workout to keep my muscles going and invest in self care items and this is definitely something I would get before getting a computer or TV. Also if it’s on sale then you just CANT beat it. It’s helping with my MASSIVE back pain and it can help for you too. Only negative is the beeping from the remote, my only complaint. I’m 5’11 and very muscular at 245 and this fits me just right, anyone over 6feet or over 260 might have a problem getting in this bad boy but I’ve got wide shoulders and chest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote freeze sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this massage chair. Good price, works really good but only problem sometimes remote got freeze

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the honest review, Sidhu! Glad the chair is delivering great results overall. We’ll note the remote issue—thanks for pointing that out.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality, Zero gravity

    Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to pick-up myself since delivery would’ve taken another 2 weeks. It was a struggle with bringing it up a flight of stairs even with 5 people (mostly due to the right fit) but well worth it! Take it out the box, plug the remote chord, electric chord and you’re ready to go. Super easy! I was skeptical at first before I purchased it because it was on sale for 24 hours and could’ve believe the huge discount. But I took the chance since there’s not a lot of options here in Hawaii and most vendors won’t deliver to the islands. My first try and I fell asleep in the chair with it positioned in zero gravity position (horizontal). I did the full body massage and although there are some points that were a little harder than others, I was able to stand the pain. Probably needed it anyway. My favorites are the shoulders, compressions in the claves and feet and feet rollers. Highly recommend this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great value and delivery was quick and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated awarding only 4 stars but hear me out. It pretty much does everything I expected. And it does it better than I thought. The problem for me is I am 6'4" and the chair is not. If your 6'1" or 6'2" it should be fine. I just don't get much benefit on the legs. Otherwise it's great. The rest of my family is shorter and love it. The rollers can be a little aggressive but put down a towel and over time you may remove it as my wife did. I Put furniture slides under it so it moves around the area with ease. Would be nice if the buttons we're back lit but that nitpicking.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome! Definitely worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this chair! The various massage settings, the heat, the compression, the foot massage, everything. It does take some figuring out (if you don't read the instructions at least) but that's not a bad thing if you're figuring it out while getting a massage! The only thing I wish were different is to have massage in the calves, but at least it has compression. I use it at least 3 times a week and even a 20 minute session makes me feel so much better, reduces (or even eliminates) my back pain. I read all the reviews first, they are accurate, and then got it on a one day special. It's worth every penny. It has saved me money from getting professional massages every couple weeks, and now I only get them occasionally. Seriously, this thing is awesome!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for amy kind ofassage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box. Air pressure not working but still the massaging function is amazing. Everyone that has tried it loved it. Only the foot massager is so so. Other than that it's amazing.

    I would recommend this to a friend