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Customer Ratings & Reviews

Your price for this item is $37.99
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The comparable value price is $189.99

Customer reviews

Rating 4.8 out of 5 stars with 4388 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Chest Freezer's size, space-saving design, and affordability. Many appreciate its quiet operation and ease of use, along with its ability to freeze food effectively. Positive feedback also highlights the freezer's lightweight and easy-to-move design. A small number of customers wished for an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,388 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent freezer for a couple or small family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is much larger than I expected; I thought it would be about the size of a typical dorm fridge, since this was the smallest freezer available, but it's significantly larger/taller (it's about desk/dining table height). We brought it home in the backseat of a VW Jetta and it barely fit through the door (it was too big for the trunk). The blue light indicating that it is turned on is helpful and it runs completely silent. I found purchasers' photos useful in choosing this item, so I've attached a few including the car trip home and the freezer at various levels of fullness.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, minutiae.

      Your feedback on this Chest Freezer is truly appreciated and it keeps us striving towards our goal of providing only the best products to our customers. We are certainly proud of this and all our appliances!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    A Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small compact freezer is just what I needed for my small apartment. It takes up very little space and holds a nice amount of food. This unit is extremely quiet and I haven't had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great for apartment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size to fit in my apartment kitchen. Great quality. The price was very reasonable. Glad I decided on this one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the chest freezer. I am very glad to read that this fit perfectly your needs. Please contact us if you have any question or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect freezer for storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is Amazing! Excellent price and it's the perfect size with plenty of storage space. It's relatively quiet and takes up a small amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Value for Small Space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to offset our bulk freezer items and this was a perfect fit for our utility closet. The BestBuy associate gave us great directions we hadn’t considered. Driving an SUV, the unit was placed sideways. The associate shared that once we arrived at our destination, we should not plug it in right away. Allow the unit to stand upright for the same amount of time that it was laying on its side so that the compressor can equalize. We took his suggestion to heart, waiting five hours before plugging it in. Once we did that, it was chilling within the first 30 minutes. We haven’t had any trouble to date. We’ll see after two-month. Operates quietly. Set between Mid - Max. As the weather changes we’ll adjust the temperature. A tad of frost, but feel that fas more to do with us filling the unit with goods. There’s been no increase of frost since.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great freezer at an unbeatable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this on sale and could not pass up this steal of a price. It was delivered by Best Buy (not UPS or FedEx) and the guys brought it right in and there was no damage at all. It’s small enough to fit into our apartment, but has more space inside than we actually need for now. I got tired of not being able to buy as much frozen food as I wanted with limited space I our regular fridge/freezer, so now I can shop in bulk and make less trips to the store.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 3.5 chest freezer. I am very pleased to know that you are enjoying the unit and that you can store much more food. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    NS-CZ35WH9 3.5 CUFT CHEST FREEZER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezers finally came back in stock I did my research and BEST BUY was the WINNER! I ordered and I did not mind paying for the deliver fee! The date was set. I was kept informed every step of when my freezer would arrive. The day of delivery, I received a text, email from BEST BUY, and a phone call from the driver to say they are on the way! (scheduled time between 7am-1pm- arrived around 9ish!) This is my first-time ordering a big-ticket item from BEST BUY, and I must say I got the royal treatment. The service guys were very professional and courteous. They un-packed the freezer from the truck to bringing it in with masks and kid gloves all within a timely manner. Once on, the freezer did not take long to get cool. I have it set to where it is not over freezing. My regular refrigerator/freezer was busting, once I took everything out and put in my new freezer, WOW, it was bigger than what I thought! Incredible quiet! Thanks BEST BUY, I am ready for the long winter and keeping well stocked!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a review about your chest freezer. We are so glad to read that this freezer is what you were looking for. We want to thank you for your comments and if you have any concerns, feel free to contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Frost buildup

    Rated 5 out of 5 stars

    Silent helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 3.5 cu ft freezer was delivered w/o damage and placed on platform I made for it. No adjustable feet to level, so leveled my platform. Let stand unplugged for 48 hours. Plugged in and followed timing instructions before I transferred frozen food from my fridge freeze to mini freezer. Has been working beautifully. No noise. Only slight frost buildup is near the door from opening it. Bought 5/8" O.D. hose which fits snugly in drain for defrosting. Only issue was a spot that feels like rust. Delivery fee is excessive for this item. Recommend pickup, instead.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Very nice, small freezer. Perfect for a cabin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little freezer for a cabin or other place that you need some extra freezer storage!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    My baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has exactly what o wanted, Spaceous, silent, y and small and it fits in any Part of the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia freezer medium size.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product I never need to look around any where else. I looked online and found other big stores sell the small size for a much more expensive price so I went with insignia and this is my second purchase and it works great and the warranty is so worth it , it covers even the spoiled food IF ur freezer brakes down and the amount of the freezer you paid but honestly my freezer is working great and I highly recommend it and YES it is really deep. It is even cat approved like u see.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps things cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints after a month. Seems to be quite cold on its lowest setting, though I'll see how it does in summer heat. Drain hole (which I haven't used yet) is very low, you'll definitely want to raise it up for defrosting (I set it on stacked 2x4s, picture). Light enough I could move it on my own. Energy rating not great, and the lid is noticeably cool so it could have used more insulation there (and since cool sinks, the lid being cool suggests especially poor insulation).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Deep Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small deep freezer and this freezer fits the bill. Great size especially if you don't have a lot of room to store this freezer and it holds a good amount of food. I would recommend it to anyone. Perfect for first-time preppers. Ordered using curbside pick-up and was very happy with Best Buy's service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits comfortably in our pantry/laundry room. I bought this for my fiancé for Father’s Day and he didn’t think it was big enough at first, but the inside is bigger than you would think.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      We certainly appreciate the time off your day you took to write us this review and amazing comments. Thank you for being part of the Insignia family and keeping us in mind for future purchases.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Temperature control

    Rated 4 out of 5 stars

    Just the Right Size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for 2 people. It is maintaining the -0 to -1 temperature but it would be nice to have a digital temperature indicator. I bought a thermometer and no issues so far with the temperature fluctuating. I was going to put it in the kitchen but the right side of the unit is sharp metal and I did not want it to scratch my floor. Since you can’t put a rug under it I put it in the garage. Even if 2 people were lifting it that metal could cut someone or the cord if you set it on the cord accidentally. Other than that I recommend it as of today.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for our small apartment and small family. The inside is small but large enough to store ice cream, turkey and monthly supply of assorted meats. We used it to keep ice for our first summer cookout.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    GREAT SIZE FREE!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IAM I LOVING THIS FREEZER!!!! PLEASE DON'T HAVE DOUBTS PURCHASING THE INSIGNIA BRAND BECAUSE IT'S BEST BUY BRAND AND I TRULY TRUST IT IT'S NOT TOO BIG OR TOO SMALL IT'S JUST RIGHT FOR A FAMILY OF 5 AND IT DOES HOLD A LOT OF FOOD JUST AS LONG AS YOU PACK IT RIGHT AND KEEP IT ORGANIZE

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not weigh much but has works great. Lots of room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for the feedback, we are trying to better our products and any suggestions are greatly appreciated. I am joyful to see that our product has accomplished your satisfaction!

      Please keep enjoying your Chest Freezer!

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews on this product. Decided to purchase it myself. Excellent little freezer Love how it doesn't take up much Room. Great quality for the price. Very happy with my purchase. highly recommend this product To anyone that's looking for a deep freezer For a small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Small Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a lot of these small freezers in my business, and they do great. As is expected, the top baskets don't stay as cold as the very bottom (because physics, right?), and I wish that I had the opportunity to buy another basket. But the chest freezer does what its supposed to do, and does not take up much floor space.

    I would recommend this to a friend
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