Customer Ratings & Reviews

This is rhe best mini freezer ever. It fits its description and its exactly what i was looking for.

Nice quiet freezer . Runs efficiently and food is frozen as it should be

I love my freezer it’s a good size and great customer service

It's smooth using and it doesn't make noise. I love it.

So far so good , seems to be getting the job done needed.

Great product. Perfect compact size. Easy to use. Works amazingly.

Great Freezer recommend it. Useful for my wife to freeze excess milk.

Freezer is great and yes i have it on my rv and i love it

This the perfect size freezer for a small family. Instantly got cold and started freezing.

This freezer really packs a punch. I have used the defrost to see how easy it is, it’s so simple

Love it I will make good use of it. Best Buy I have ever done. Love its quality.

I bought this refrigerator new two years ago last July. For absolutely no known reason it simply stopped working

This is a product that met expectations and need at the right time. The power consumption is low

Great freezer. Keeps "0" degrees midway on the dial. I would definitely recommend.

I bought this small freezer back in 2022. I worked for a few months and stopped. I lost all my food. I made several calls to customer service and finally spoke with a young lady in the Philippines. She had me call the company and it was delivered to my home. Thank you young lady and Insignia for the new freezer. I have only had it for a month. So far so good.

I purchased this chest freezer for my wife to store her precious breast milk supply. However, it turned out to be a complete disaster. Despite following all the recommended settings, after just THREE months the freezer failed to maintain a consistent temperature, resulting in the entire batch of breast milk being ruined. Almost 700oz of milk. The fluctuating temperatures caused the milk to spoil, rendering it unsafe for our newborn. This not only wasted hours of my wife's hard work but also posed a risk to our baby's health. I am deeply disappointed with the quality and reliability of this freezer. It failed to fulfill its primary purpose and ended up causing more harm than good. I strongly advise against purchasing this product for anyone looking to store breast milk or any other perishable items.

The item seemed to work well. I bought the freezer "Open Box, Excellent" to save a few box. I've had good experiences on such in the past. The description states "Looks Brand New." Hardly. The freezer was in bubble wrap, no box. Upon unwrapping, the door was dented near the hinge, preventing proper closure, but usable with a bit of effort. The seal was a bit distorted, but again workable. Not a big deal, but the "Looks brand new" came at a 10% higher price than the "Satisfactory, Normal wear and tear," which would more accurately describe what I received. Best Buy Customer Service ran me around for half an hour, mostly waiting on the Rep, to end in "Sorry, we will do nothing as you bought it in store." So, for their inaccurate description I have to go through a major inconvenience and return it. All they had to do was adjust the description and make good on the difference. I was even willing to provide photos. I will not give them the satisfaction of paying more for an inferior item. I leave this as a warning to reconsider open box items of this nature. I will even think twice about new appliance purchases at Best Buy. Also, BBY deletes negative reviews of them so it seems, as I have left this review several times for it to disappear.

I purchased this in mid January 2023 and it gave out sometime within the past few days (we are in late March 2023) and of course it is no longer returnable. Now I am stuck with a freezer full of rotten meat and other foods and about an inch or spoiled fluids in it. The smell of the spoiled food is what alerted me to the fact that it had apparently quit. I lost about $250 worth of food because of this. They now want me to haul the horribly smelling appliance to Best Buy for them to take a look at it, and I have no vehicle to fit it in. This has got to be a joke. This was my first Insignia brand appliance and I completely regret my purchase.

The overall function of the product is great however it came very damaged. Dented lid, side and big holes in the back.

This freezer is perfect for my small apartment. The refrigerator freezer that came with the apartment holds very few items, and it quickly became unmanageable. I added the 3.5cf Insignia, and the problem is solved. I can now keep the items I need to access often in the refrigerator freezer and store the rest in the Insignia. The size is perfect. As many people mention, you basically cannot hear this freezer one bit. I have a mini fridge in the same room that is much louder. I did order a couple wire baskets that will make managing the contents in both of my freezers easier. Buy one! You will not regret it.