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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Garage-Ready Chest Freezer, particularly its perfect size, impressive capacity, and overall performance. Many appreciate its quiet operation and reliable temperature control. However, some customers have noted issues with the absence of interior lighting and a few instances of damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,351 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gives me a lot more space to store my food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that our product is providing you with the extra space you need to store your food. If you have any other comments or need assistance, we're here to help.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great! Stays cold! Plenty of storage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you are satisfied with the performance and storage capacity of our product. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do. It cooled down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within five months... size is good and light to move

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the Insignia 3.5 Cu. Ft. Garage-Ready Chest Freezer stopped working within five months of purchase. That's not the level of reliability we expect from our products, and I apologize for any inconvenience this has caused. While you mentioned that the size and portability are good, I understand that a freezer's primary function is to keep your food and drinks frozen, and it's not meeting your needs. I'd like to offer a replacement or a refund, whichever you prefer, as well as a prepaid return shipping label to make the process easy for you. Additionally, I'd like to provide a voucher for a discount on your next purchase as a gesture of goodwill. Your feedback is important to us, and I appreciate your honesty in sharing your experience with this product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-5-cu-ft-garage-ready-chest-freezer-white/6509898.p?skuId=6509898 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer does what it’s supposed to do. No issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    if I can give it 0 star I will !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it and received this item on 12/14/2022 for breast milk, it works for only about 6 months and it stops working all of a sudden, all we left are 80+ bags of spoiled breast milk and hungry baby ?!! If I can give it 0 star I will !

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer. We understand how critical it is to have reliable appliances, especially for preserving important items like breast milk. Your feedback is incredibly valuable to us and will help guide our ongoing improvements to ensure a better experience for our customers. Thank you again for your input; we truly appreciate it. Jeth Insignia Support. https://www.bestbuy.com/site/insignia-3-5-cu-ft-garage-ready-chest-freezer-white/6509898.p?skuId=6509898 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Working well and meets are the needs we had.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to working fine so far. Perfect size for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3.5 Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little frezer, but filling up fast. Best Buy had a 5 cuft, but couldn't sell it to me, "floor stock" So if I get an elk this fall, I'll have to split it three ways, or a moose-four ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to Thank Best Buy for reconsidering my warrant on my freezer I was about to give up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mrs.c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the freezer, buy had to return due to strange noises it made

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the issue with the strange noises. Your satisfaction is important to us, and we appreciate you bringing this to our attention. If there's anything else we can assist you with, please let us know.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Flawless so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!. I keep getting -10C . I had to switch to a lower setting. Let's hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong had for 2 years and nothing wrong with it at all still really cold and stays frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my deep freezer wish i could of gotten a bigger size and yes i would recommend it to others and ill would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Feet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how I want no fancy anything and very easy to clean up when need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chest Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup up was smooth. Directions for installation were easy to understand. Satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes my items very fast and stays very cold. It works a lot better than the freezer attached on my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good so far don’t have nothing to complain about it good purchase for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need! Started to freeze shortly after I plugged it in. Def worth it!

    I would recommend this to a friend