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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Garage-Ready Chest Freezer, particularly its perfect size, impressive capacity, and overall performance. Many appreciate its quiet operation and reliable temperature control. However, some customers have noted issues with the absence of interior lighting and a few instances of damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,351 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone because it’s very spacious and quality is very good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hope it works, dented out box, disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged product upon unboxing ( dented on side panel). Not easy hetting any support. Assume they have not addressed issues as commwnted by a couple others of damaged products upon arrival.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, My item was heavy but customer service put in my car

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price not bad at all but could be better quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts. It's good to hear that you found the product decent for the price. We appreciate your feedback on the quality and will take it into consideration for future improvements. If you have any other comments or suggestions, we'd love to hear them. Thank you again for your support!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but wish i could of seen it before i bought it. Just wish it was a tad bit bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! FREE! With the frig I purchased. I gifted it. My dil loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one save money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for the winter time. Make ready dishes. Put in the oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer I have had it on low and it is working just fine I would recommend for a small family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online was easy and it was delivered and setup. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing many things! Bought for my breastmilk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and ut start getting cold as soon as u plug it in. You can set the dail on it to see how cold you want it

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    I wish it was working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked it up and took it home got it out the box figured out it was damaged done to it and it was not working had to take it back to the store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice secondary freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. I’m pleased. I purchased it at the last minute, but I’m so happy I picked this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but has a loud hum and vibration. Drives you crazy at night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Basement or the Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is so good and dependable, I bought three of them. I defenitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the overall service and product that I received from the Best Buy franchise .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy pick up process the workers were very sufficient and polite

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It malfunctioned within three months. It did maintain temp but the compressor was kicking on and then failing every 15 minutes. I called and was bounced around between Best Buy and Geek Squad before they finally told me to bring it in. They sent it off for repair instead of replacing, but ended up determining that it needed to be replaced anyway. I got my refund and did not buy another.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      This unit used fix-frequency compressor. There has a temp sensor in cabinet, when the temp sensor reach the setting temp, the compressor will stop work and the cabinet temp higher than the setting temp the compressor will work again. This is normal phenomenon. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Chest Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good little chest freezer but the light has already gone off inside the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, doesn’t take long to get cold once plugged up.

    I would recommend this to a friend