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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Garage-Ready Chest Freezer, particularly its perfect size, impressive capacity, and overall performance. Many appreciate its quiet operation and reliable temperature control. However, some customers have noted issues with the absence of interior lighting and a few instances of damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,351 reviews
  • Rated 1 out of 5 stars

    Doesn't last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for just over two months and it has already gone out an stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Insignia™ - 3.5 Cu. Ft. Garage Ready Chest Freezer - White @ BestBuy

      Thank you for writing a review about our . We understand that you are having issue with the product Insignia™ - 3.5 Cu. Ft. Garage Ready Chest Freezer. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Marites
      Insignia Products
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Pass on it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 6 months then quit. Cost me a couple hundred in lost beef.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DerekM,

      We're truly sorry to hear about your experience with the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer. We understand how frustrating it must be to lose your stored food. Please reach out to our customer service team so we can assist you further and address this issue. Your satisfaction is important to us, and we want to make things right. Thank you for bringing this to our attention. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a year then stopped working and ruined everything in it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3.5 Cu. Ft. Garage-Ready Chest Freezer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not a good frezzer

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezer not working after only one month, broke down too quick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No care of costumer as required.

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was bad and didn't follow compliance. Please observe costumer satisfaction principle next time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Hplover,
      We do apologize for the bad delivery service that you had experience. As Insignia, we are doing our best to provide the best customer experience. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Small Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This freezer works perfectly in a small space and stores a lot.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're happy to hear that the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer is working great for you. It's wonderful to know that it fits perfectly in your small space and offers ample storage. If you have any other comments or need assistance, feel free to reach out. Enjoy your freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my needs! Runs quiet, couldn’t even hear if it was on. I used it outside on a hot day for a party for self serve ice cream bars and no problems.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We’re delighted to hear that the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer is the perfect size for your needs and runs quietly. It’s great to know it performed well even on a hot day for your party. If you have any other questions or need further assistance, feel free to reach out. Enjoy your ice cream bars! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-5-cu-ft-garage-ready-chest-freezer-white/6509898.p?skuId=6509898 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 5 out of 5 stars

    Perfect little freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a perfect little freezer. It's just the right size for putting extra baked goods. I can't hear it running and it's doing a perfect job keeping the temperature well below freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and a good size for any apartment. Also it’s very quiet I forgot it was here lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size. Works wonderful for our needs. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice small freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice small freezer, just what we were looking for to allow us to take advantage of grocery sales without over stocking. My only comment is that somewhere between the factory and our home someone use a hand truck on the side of the box that is clearly labeled not to use a hand truck and bent the sheet metal vent area on the side of the freezer. Since this side can't be seen where we installed the freezer we decided not to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 3.5 Cu. Ft. Garage-Ready Chest Freezer, John! We're glad to hear that it meets your needs and helps you make the most of grocery sales. We appreciate your understanding regarding the minor issue with the vent area and are pleased that it doesn't affect the functionality of the freezer. If you have any other thoughts or need further assistance, feel free to reach out. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Chest Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer because it was smaller and it was a great choice. It holds all the product and keeps everything frozen like it's supposed to. It also runs quietly and doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect Deep Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer primarily to store breast milk for my newborn daughter but I have fruits and veggies inside as well. This freezer is just the perfect size to add to our home. Performs great as well, no issues at all. My husband just plugged it up and it was ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Confirm the type of delivery!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to put it in my basement alone! Since I was totally told that it would be installed. They lied! I pitches it in MD and got it delivered to my new home in PA! And it's working! Wish it was cheaper. But satisfied with my purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best extra freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra freezer for all my harvests from my vegetable garden. This freezer is spacious, hold lots of bags of frozen veggies and it's colder than a regular freezer unit of a fridge, so it freezes much better and faster and longer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised so far. For the size it holds plenty. Easy enough to transport as well. Time will say how it holds up but so far it's well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size at a great price. I have been using the item and it keeps food frozen with the setting right in the middle. Very pleased iwth the product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Thanks Best Buy for this transaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad we got this chest freezer. Is so very quiet and takes care of our items keeping them frozen quite well. A great buy with plenty of space for us in retirement… delivery was seamless and shipping was fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very nice and has great functionality. I like it. There is a little bit of frost inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia 3.5 cubic feet upright freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up from store. Was laid on its side for a few hours so I did leave it for 48 hours before plugging in. Works excellent and is the perfect size

    I would recommend this to a friend