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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 678 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 678 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was reasonably priced. It was also really easy to set up/connect to our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good review. Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great remote. It was very easy to set up. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best choice .. ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.. easy user interface Replaced original for multidevice use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. Remote Control Replacement Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store sales man recommended it and it’s just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote works with insignia fire tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up! Great device . No issues !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my remote because it has different features very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected right away to my emerson tv! Easy setup directions!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insigna remote will not sync to Insigna TV. Took item to BEST BUY Lutherville MD to return. Manager stated not returnable, past 15 day return policy. Now stuck with inoperable product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that I had purchased works on my tv. The downfall of it is, that it’s so confusing to use and not worth the amount that I paid for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the remote. We're glad to hear that it works with your TV, but we're sorry to learn that you find it confusing to use and not worth the price. We appreciate your input and will use it to improve our products. If you have any specific suggestions on how we can make the remote easier to use, we'd love to hear them. Your satisfaction is important to us, and we're here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    OK remote but not truly universal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked with hisense u8k I had but it did not work with hisense qd6. It also had a little lag.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding the Insignia™ 3-Device Universal Remote. We appreciate your insights on its compatibility and performance. It's important to note that while the remote is designed to be universal, there may be variations in compatibility with specific models. Your experience with the Hisense U8K and QD6 provides valuable information for other customers. If you have any further concerns or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Buttons are big enough I dont have to wear my glasses to see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally i can access the TVs settings and menus!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally now adjust the picture settings and more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote works well East setup no issues !!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup
    Cons mentioned:
    Button functionality

    Rated 4 out of 5 stars

    Insignia Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was relatively easy for a non-techie to set up. Wish it was slightly broader as it is esy to hit the wrong buttons. Purchased it to replace the original remote that expired. This works well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Insignia 3 divise control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Losing or damaging your remote control can be a headache, but you can regain control of your TV and other devices with the Insignia NS-RMT3D21 3-Device Universal Remote. Our remote is compatible with nearly all major brands and offers easy preprogramming for an effortless pairing that won’t require any codes. And you can even set up your remote to adjust your soundbar volume without changing devices, giving you full control of your audio. Program the remote with your favorite apps, using it to open your most-used streaming services. If you still have your old remote, you can even teach your new remote its functions, guaranteeing that you’ll have access to everything right at your fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our small 26" 720P Samsung tv to a 32" 1080P TCL with Google tv. Unfortunately, the remote with the TCL was extremely minimalist. One of the modes that was totally lacking was to jump from one OTA channel to another one directly (e.g., 7 to 13). This universal remote gave us this capability back. It was easy to set up using the provided manufacturer code, and we may be able to use it for up to two additional devices in the future if we need to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mu Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for replacement or standby contoller. Nice features and easy-to-use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Works as good as the original.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. Connected quickly and without hassle. Works like the original. We have had no issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Setup

    Rated 5 out of 5 stars

    Very Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. This remote paired with LG TV and with our sound bar. No codes where required. Features

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Simple and Effective Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ 3-Device Universal Remote is a handy solution for managing multiple devices with ease. It’s compatible with a wide range of brands and devices, letting you control up to three devices at once, which is perfect for reducing remote clutter. The setup is straightforward, and the buttons are well-organized, making it user-friendly. The black design is sleek and minimal, blending well with most home setups. Overall, it's a solid, affordable choice if you're looking for a simple universal remote to streamline control of your devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia 3-Device Universal Remote! We’re glad to hear that you find it a handy solution for managing multiple devices and appreciate its user-friendly setup and sleek design.

      Your insights about its compatibility and effectiveness in reducing remote clutter are incredibly helpful for others considering this product. If you have any further questions or need assistance with anything else, please feel free to reach out! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

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