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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 718 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Works as good as the original.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. Connected quickly and without hassle. Works like the original. We have had no issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Setup

    Rated 5 out of 5 stars

    Very Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. This remote paired with LG TV and with our sound bar. No codes where required. Features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mu Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for replacement or standby contoller. Nice features and easy-to-use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Simple and Effective Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ 3-Device Universal Remote is a handy solution for managing multiple devices with ease. It’s compatible with a wide range of brands and devices, letting you control up to three devices at once, which is perfect for reducing remote clutter. The setup is straightforward, and the buttons are well-organized, making it user-friendly. The black design is sleek and minimal, blending well with most home setups. Overall, it's a solid, affordable choice if you're looking for a simple universal remote to streamline control of your devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia 3-Device Universal Remote! We’re glad to hear that you find it a handy solution for managing multiple devices and appreciate its user-friendly setup and sleek design.

      Your insights about its compatibility and effectiveness in reducing remote clutter are incredibly helpful for others considering this product. If you have any further questions or need assistance with anything else, please feel free to reach out! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Simple, Reliable, and Convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote has made my life so much easier! What I like the most is how effortlessly it controls my TV, soundbar, and streaming device with just one remote. The setup was straightforward, with easy-to-follow instructions. The buttons are well-placed and responsive, making navigation smooth. It feels comfortable to hold and has a solid build for the price. While it doesn’t have fancy smart features, it does exactly what I need—eliminating the clutter of multiple remotes. If you want an affordable and reliable universal remote, this one is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    OK for price but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for half price during BB sale. Good price. No trouble getting it to control TCL Roku TV. And since ZVOX sound bar learns Roku TV remote, Insignia controls sound with no extra setup. I have no set top box but am able to use the [STB] mode to control my DVD players - with some effort. But drawbacks... *Hard to use in dim room because buttons not back lit; *The STB button can control other things like my DVD, but I had to have it learn multiple buttons from the DVD remote - a pain but it worked; It would be much better if the STB button could have device codes for controlling things other than a set top box. *To me this is really a 2 device controller not 3. The [WatchTV] button would be much better if it could be used as just another re-programmable button. I'll never use it; I have a different vendor's $25 smart control that can control 4 devices and all 4 are programmable with codes or learning. It is back-lit. So to me it is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 40H3E works perfectly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little older Hisense works perfectly using the codes option with the first code in the list: 3519. Using the iption 2 quick config most features but not all, so I was happy thatbusing the code enabled all ibcluding thr menu options to adjust sound and pictire etc. The most important featire for me was to be able to use the remote to play a video off a USB key since that is the only thing i cant do with the onboard controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    New tv remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. The remote works seamlessly with our tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy setup ……………………..///…/////////////

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Simple, Effective, and Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 3-Device Universal Remote is a fantastic budget-friendly solution for controlling multiple devices. It was easy to set up, and I was able to program it to my TV, soundbar, and streaming device without any hassle. The button layout is intuitive, and it feels comfortable in hand. While it doesn't have all the bells and whistles of pricier remotes, it covers the basics very well. If you're looking for an affordable, no-frills universal remote that works reliably, this is a solid choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a perfect replacement for my old nonfunctional device. I’d recommend it to anyone looking for an easy to use/setup and all around great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well easy to use it is so nice having a remote for our tvs. It was really easy to set up with the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy replacement device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and use. Similar to my original TV remote so it's familiar. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Best Remote in the Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they say universal, they mean it! I purchased this remote for my Directv Box and it worked just as good as the remote that came with the box. If I could give this a 10/10 I would!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and glad to have it on a less common tv.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great, Compatible with the Vizio TV.Affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to set up on device very fast didn't have any problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and fast delivery. 100% recommend! Condition is as described, and value for money. Works great, replacement for the original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Works great with my LG TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new remote for my LG 27 inch TV. The remote was simple to set up. It only took a few minutes to pair with my LG TV and the buttons are easy to figure out. The only function it doesn't have is the ability to voice control.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the remote was simple to set up and easy to use with your LG TV. We appreciate your note about the lack of voice control functionality. Your comments are important to us, and we will use them to improve our products. Thank you for sharing your experience.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Good Universal Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to program it for an old Toshiba LCD works good. Does all buttons and functions no problem. Instructions had all the programming codes needed.

    I would recommend this to a friend
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