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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 718 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Insignia universal remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed, easy to program and use. Happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works as we would expect. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote control has basic key guidelines easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m alive again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old controller for my TV decided to start breaking down, my first thought was Best Buy and the price was right and it was exactly what I wanted and needed to keep me entertained every night. It was a very easy purchase to make after a little bit of help from somebody in it within the store thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it-not needed the remote that came with the tv works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well, easy to use, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal remote works perfectly with the TV just as the customer service rep said it would

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for an older woman to program and works! Store staff was super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set it up but didn't get it done. My husband is going to set it up . The directions are easy to follow. The price was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Saved us from the void .

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on both my TVs like it was born for the job. Solid backup remote — in case the original decides to vanish into the couch vortex forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy Customers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote control it works great on the television and it connected with no problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Easy to set up and works perfect for my tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly no issues after 2 months purchase only thing that I don’t like is that it doesn’t have a button for apps like Netflix, YouTube, Prime or others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about buying/using a universal remote but this was very easy to connect and works perfect and BUDGET FRIENDLY! So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was very easy to program and works great. The step by step instructions enabled me to program my brand of television to the remote ⁷within a few minutes. I would definitely purchase another one if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our family member and it is easy for him to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly mother-in-law as the remote that came with her Insignia TV did NOT have any number buttons. This one is much easier for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Solid universal remote. Needed one in a quick pinch and this worked.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the universal remote worked well for you in a pinch. It's great to know that it's meeting your needs. If you have any other thoughts or suggestions, we'd love to hear them! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, did not have to set it up out of the package.It was already programmed.I've had no problems with it.I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote Control!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Remote control. Very easy to set up. My TV/HD was new post-2020 and over so the codes are still new. Highly recommended Universal remote control!

    I would recommend this to a friend
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