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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 663 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote, particularly its ease of use and broad compatibility. Many find it reasonably priced and appreciate its overall performance with devices like Roku TVs. However, some customers have noted concerns about the button functionality, finding them slightly difficult to press, and a few have mentioned issues with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 663 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Remote for Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog ate two remotes. They work great for all TVs amd even a dogs digestion. Our dog likes them so much, she ate two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Easy to set up and works perfect for my tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Solid universal remote. Needed one in a quick pinch and this worked.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the universal remote worked well for you in a pinch. It's great to know that it's meeting your needs. If you have any other thoughts or suggestions, we'd love to hear them! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set and easy to use It is as easy to set as the original

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and program no problem with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for compatibility to use with other brands. Only gave it a 4 star because I haven't tried using for more than one tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set it up but didn't get it done. My husband is going to set it up . The directions are easy to follow. The price was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. We have not had any issues. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote. Work perfectly. Customer service trop good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about buying/using a universal remote but this was very easy to connect and works perfect and BUDGET FRIENDLY! So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my parents lost remote control. Easy to use and easy to sync with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is straightforward to use and fits your hand nicely. I highly recommend this remote to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia™ - 3-Device Universal Remote - Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote worked very well on my TV. The instructions were self-explanatory. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Remote Control!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Remote control. Very easy to set up. My TV/HD was new post-2020 and over so the codes are still new. Highly recommended Universal remote control!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button functionality

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Not all the buttons worked but all most all worked. Which is typical of these universal remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this remote. Its a good size and it has a backlight to make late night tv watching easier. I do feel like the price was a bit much but other than that great remote

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement remote since the TV has no external contols and i must say it works great. It was easy to program to the TV and even connect to the cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Fast setup

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took 3 minutes to get this up and running and can control multiple devices

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 3-Device Universal Remote! We're delighted to hear that you had a quick and easy setup experience and that it's effectively controlling multiple devices. Your insights are valuable and help other customers make informed decisions. If you have any more thoughts or need assistance, feel free to reach out!

      Enjoy the convenience of your new remote! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old Faithful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable and easy to set up just misses out on a few key features that the latest models have like a button to go to a specific app rather than searching through the many installed and it is a bit bulky but that just comes with the whole nostalgic vibe

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ - 3-Device Universal Remote. We appreciate your feedback regarding its reliability and ease of setup. We understand the desire for additional features, such as quick access to specific apps, and we always strive to improve our products based on customer insights.

      Your comments about its size and nostalgic feel are also valuable, and we’re glad to hear that you find it evokes a sense of nostalgia. Should you have any further suggestions or require assistance, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I am very happy with this remote, it's very easy to use and there's no set up needed it is ready to use for my Samsung TV

    I would recommend this to a friend
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