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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 669 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I am very happy with this remote, it's very easy to use and there's no set up needed it is ready to use for my Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old Faithful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable and easy to set up just misses out on a few key features that the latest models have like a button to go to a specific app rather than searching through the many installed and it is a bit bulky but that just comes with the whole nostalgic vibe

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ - 3-Device Universal Remote. We appreciate your feedback regarding its reliability and ease of setup. We understand the desire for additional features, such as quick access to specific apps, and we always strive to improve our products based on customer insights.

      Your comments about its size and nostalgic feel are also valuable, and we’re glad to hear that you find it evokes a sense of nostalgia. Should you have any further suggestions or require assistance, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. It is able to use along with my roko remote. It has many features. Good price for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly smaller than 8-device version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of the 3-device after being pretty happy with the 8-device. Basically has the same minor limitations (remote range and not being able to program the color and app buttons freely), but the 3 is also noticeably slimmer and smaller which is nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KazO! Thank you for sharing your experience with the Insignia™ 3-Device Universal Remote! It's great to hear that you appreciate its slimmer and smaller design compared to the 8-device version. We understand the minor limitations you've mentioned, like the remote range and programming options. Your feedback is valuable and helps us improve our products. If you have any other comments or need further assistance, feel free to reach out. Enjoy using your new remotes! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-device-universal-remote-black/6495829.p?skuId=6495829 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my 50 inch oled Samsung tv,my cable box and my cp player also was easy to program.Great universal remote for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally washed the remote that came with my TV. I didn’t see it in my bed covers while I was changing them. I love this one. It was easy to program it to my TV. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to setup with my TV. Instructions were easy to understand as well. Worthy of the money spent for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great replacement remote. We lost ours and this was a great replacement. I would definitely purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to program and use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using it with a Westinghouse (!) TV and a Sony receiver/amplifier. The TV just needed a number code (supplied in the documentation) and the amp was easy to program manually. It’s nice to reduce the remote clutter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this remote to turn on my TV, but couldn't go farther. You need the working remote to 'train' this remote to perform functions. Had I known that at the time of purchase, I wouldn't have bought this one. This one was bought to replace my lost working remote. It was a waste of time but I kept it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised for my Vizio TV. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up and easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for six months now and has worked well. Was easy to set up for my Samsung tv, navida shield.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and versatile

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up an easy to use. I can also set it up to my Xbox, which makes it even more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up with my tv. All I had to do was look up a 4 digit code that’s provided on a list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality easy remote.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Popped 2 batteries in and had my TV back on in a minute. Thought I would have to wait a few weeks for a factory replacement or pay a fortune for a Logitech remote. Easy set up functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remotes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for my tvs. Got multiple since I had lost most of remotes on the move

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviews are right. Set up is a breeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box for $13.50. Didnt come with a manual but i was able to find a PDF online using the model number. After that, set up was a BREEZE. The volume buttons seem to be unresponsive and I dont know why. However, for $13 dollars it honestly is whatever. I was able to connect the TV to wifi using this remote and then i got a remote on my phone from the app store. Im happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate you taking the time to leave a review! We're glad to hear that you found the set up process easy and were able to find the manual online. If you're experiencing issues with the volume buttons, we recommend reaching out to Insignia's customer support for assistance. It's great to hear that you were able to connect your TV to wifi and use a remote on your phone with this universal remote. Thank you for choosing Insignia! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Didn't even have to set it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Cheaper than the brand specific replacements. Connected automatically to replace my missing samsung TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine but may need to use codes for setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works fine. Since I was using it for a older TV, I did have to use the code method to get it synchronized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% functional. Easy to use and configure. Works for several brands of TV.

    I would recommend this to a friend
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