Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 3-Device Universal Remote for its ease of use, overall performance, and broad compatibility. Many find the setup process straightforward and the price reasonable. However, some customers have noted concerns about button functionality and the absence of voice control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 746 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works with my Best But TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was made to do. Works well with my Best Buy tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EASY TO USE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is actually better than the original manufacturers product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Universal Remote Control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative/universal remote control. Its easy to use and affordable. The buttons have great feel to them. Its not heavy also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Insignia universal remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed, easy to program and use. Happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote! I was struggling to find one that would work for the TV I had and finally found it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Battle of the remotes is over

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product...I have 2! So much better than using multiple remotes (and having to pass them back and forth between the 2 of us. Also, has more features than the remote that came with the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote or app. That is the question.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a malfunctioning remote for my Amazon fire tv. The original replacement I ordered was the wrong remote for my tv. I used best by assistant (agent) to order one that matched the Amazon tv I bought at Bestby. After taking that remote back to bestby for refund or exchange. Ended up getting this universal remote. When I got it and programmed it to my tv. I have an electronically challenged wife, that this remote etc are for her tv. The remote gets easily un programmed. I have no idea what's causing that. I downloaded the Amazon fire tv remote that I can use with my phone. Works better than the original and this universal remote...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thankful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, best remote Best Buy representative suggested

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Universal Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set it up but didn't get it done. My husband is going to set it up . The directions are easy to follow. The price was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote to have match up perfectly with my tv ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well, easy to use, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about buying/using a universal remote but this was very easy to connect and works perfect and BUDGET FRIENDLY! So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    valued customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up great product I buy all my electronics at best buy tv's speakers computers never had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Easy to set up and works perfect for my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the. "BEST"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was polite and very friendly and helpful he helped me find the right remote that would benefit me for my needs and I have to say I totally agree with him100 percent this remote is easy to b navigate around and covered everything I was needing. Thank you Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the 43 inch hooked up to roof antenna

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad works as it should for the price it was good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote control has basic key guidelines easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my purchase was very good. The people there were very helpful. Make sure I got exactly what I needed. Gave me the best advice so I really don’t have any complaints. I think everyone doing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slender and efficient universal remote to work on my TV

    I would recommend this to a friend
Sponsored