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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 678 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the 3-Device Universal Remote's ease of use, overall performance, and broad compatibility. Many find the remote reasonably priced and easy to set up. However, some customers have noted concerns about button functionality, the absence of voice control, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 678 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up and easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for six months now and has worked well. Was easy to set up for my Samsung tv, navida shield.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviews are right. Set up is a breeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box for $13.50. Didnt come with a manual but i was able to find a PDF online using the model number. After that, set up was a BREEZE. The volume buttons seem to be unresponsive and I dont know why. However, for $13 dollars it honestly is whatever. I was able to connect the TV to wifi using this remote and then i got a remote on my phone from the app store. Im happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate you taking the time to leave a review! We're glad to hear that you found the set up process easy and were able to find the manual online. If you're experiencing issues with the volume buttons, we recommend reaching out to Insignia's customer support for assistance. It's great to hear that you were able to connect your TV to wifi and use a remote on your phone with this universal remote. Thank you for choosing Insignia! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Bad surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this remote to turn on my TV, but couldn't go farther. You need the working remote to 'train' this remote to perform functions. Had I known that at the time of purchase, I wouldn't have bought this one. This one was bought to replace my lost working remote. It was a waste of time but I kept it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy and versatile

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up an easy to use. I can also set it up to my Xbox, which makes it even more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine but may need to use codes for setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works fine. Since I was using it for a older TV, I did have to use the code method to get it synchronized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality easy remote.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Popped 2 batteries in and had my TV back on in a minute. Thought I would have to wait a few weeks for a factory replacement or pay a fortune for a Logitech remote. Easy set up functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up with my tv. All I had to do was look up a 4 digit code that’s provided on a list.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote works great. Needed a replacement for the remote that came with my TV & this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect remote for LG tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has Autism and she wears out the buttons on her LG remote nearly every 3 months. This remote is a lifesaver. It has saved me a small fortune. Works Amazon with LG TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I needed. I connected to the TV pretty quickly, and it does its job. Great price, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Insignia universal tv remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Insignia universal remote for my Insignia tv but so far I have been unable to turn on my Insignia tv. The remote seems to have a lot of functionality so hopefully I will be able to get it to work on my Insignia tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to program and use. The remote does not have voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% functional. Easy to use and configure. Works for several brands of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a remote control device. IT WORKS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I will buy again. Very good instrustion and easy to use button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, works with all my tvs. Good value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm glad to hear that the product is easy to set up and compatible with all your TVs! Good value is always a plus. Enjoy your entertainment! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I found a universal remote. It works perfectly with my LG tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remotes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for my tvs. Got multiple since I had lost most of remotes on the move

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was simple to program to the tv everything worked as it should and for the price its a solid buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This remote is easy to use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So on our travels we run into motels with dumb remotes where one cannot change the input to use another hdmi port for your own device and the tv does not have buttons allowing this either. This should allow one to input the proper code for the motel tv (lg, sony, samsung, etc.) and operate the tv fully including choosing which source to use.

    I would recommend this to a friend
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