Customer Ratings & Reviews
- Model:
- NS-MLX321W
- |
- SKU:
- 6419151
Customer reviews
Rating 4.5 out of 5 stars with 1049 reviews
(1,049 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 3' Lightning to 3.5 mm Audio Cable for its overall performance, compatibility, and convenient cable length. Users appreciate its ease of use, particularly in cars, and consider it a good value for the price. While some find it helpful for cars lacking Bluetooth, this is a minor point compared to the other benefits.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
good quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality product but super thin nnnnnnnnnnnnnnn
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you for sharing your thoughts on this audio cable. We really appreciate your comments about this product, so that we can improve it.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Aux cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this cable for my car that has an aux input. Unfortunately I have to replace the cable every few months as it tends to give out.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoseC, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-3-lightning-to-3-5-mm-audio-cable-white/6419151.p?skuId=6419151
Rated 1 out of 5 stars
Short cable, short life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé has been burning through the cheaper versions of this cable, so I figured I’d get a better brand for them. Lasted two days before shorting out.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JohnJ, for sharing your experience. We regret to hear about the issue and appreciate your feedback. Your insights help us improve and provide better support. If you need further assistance, please contact us. Tine | Insignia Support
Rated 3 out of 5 stars
Does not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio transmission quality is not that good as compared to the price
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Try it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always connect……… .Has some type of delay.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
I would recommend this to a friendRated 2 out of 5 stars
Not for AirPods Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this cable if you are looking to connect AirPods Max to another device. They do not work for that purpose.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello WilliamG,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 6' Lightning to 3.5 mm Audio Cable. I know it can be dissatisfying that its not working as expected. Kindly contact us if you have any questions or concerns
at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Does not work with AirPods Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1 star is just to let everyone know that these do not work with the AirPods Max. I bought these cables and plugged it into my MBP and was not able to hear anything. There was no pop up indicator or anything when I plugged the 3.5mm end into the MBP. It looks I will have to purchase the Apple $35 cable instead because those are bi-directional unlike these generic ones.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the case and there wasn't a cable in the box so I had to return it
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We're very sorry to hear that your Insignia™ Lightning to 3.5 mm Audio Cable package was missing the cable. That’s certainly not the experience we want for our customers, and we understand how frustrating it must have been to return it right after purchase.
We appreciate your feedback and will share it with our fulfillment and packaging teams to help prevent this from happening in the future. If you need assistance finding a replacement or have any questions, our customer support team is here to help. Ivy | Insignia Support
Rated 1 out of 5 stars
Doesn’t work with AirPods Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with AirPods Max, it plugs in but will not play audio. Makes no sense.
No, I would not recommend this to a friendRated 2 out of 5 stars
better off spending money on the Apple version tbh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i got a longer cable so i can pass it to my passengers in the back seat. I've only had this for about a month and it already has an issue where the right side speaker doesnt pick up the audio fully.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is overpriced based upon web prices. Package was opened and used
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, JerryS5. We're sorry to hear the product arrived in used condition and didn’t meet your expectations on price. Your experience is important to us, and your comments will be shared with our quality and fulfillment teams to help ensure better consistency and value. Tine | Insignia Support
Rated 1 out of 5 stars
Don’t buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work! I would return it but threw the box away before my travel! I would give zero star if that was an option!
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair But Very Light Cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lighting cable is okay for what it does. It is very light compared to Apples lighting cable. I also believe it’s a bit pricey for a cord that is not high quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Happy,
Thank you for taking the time to review our Insignia™ - 3' Lightning to 3.5 mm Audio Cable - White. I understand you found it uncomfortable to use since its a bit pricey and the quality does not meet your expectation and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 2 out of 5 stars
Not compatible with Airpod max headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable is not for Air Pod max headphones to be used in a airplane entertainment system. It can only be used to send Iphone sound to a amplifier.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with Apple AirPods Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable is NOT compatible with Apple AirPods Max. I tried to use with this cable on an airplane and they did not function at all. Apple evidently has an embedded chip in the "official" Apple Lightning to 3.5 mm cable. I picked the Apple one up for the return flight and it worked fine.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 2 out of 5 stars
it works!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very thin cable. I was leery it wouldn't last long and returned it before I could let you know how long it would last!
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mike, Thank you for taking the time out of your busy schedule to leave a review of the lightning to 3.5mm cable. I am sorry to read that you had to return the unit, however, we appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
It’s OK...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty convenient when you can use this instead of having a dongle for your six cord. I do not like how thin it is though, wouldn’t recommend in a car setting.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Insignia aux for iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason it starts to skip as soon as I put my phone down? Also very thin/flimsy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JessicaH,
Thank you for taking the time to review our Insignia™ - 3' Lightning to 3.5 mm Audio Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 2 out of 5 stars
Not as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with AirPods Max but will most likely still work as an decent aux cord.
This review is from Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are sorry to hear that our product may not be fully compatible with AirPods Max. We strive to provide high-quality accessories that work seamlessly with a variety of devices. However, we appreciate your note that it still functions well as an aux cord. We will continue to improve our products to ensure compatibility with a broader range of devices. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-lightning-to-3-5-mm-audio-cable-white/6419150.p?skuId=6419150
- Pros mentioned:Overall performance
Rated 1 out of 5 stars
too short
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too short pretty decent quality tho, I wish it was longer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - 3' Lightning to 3.5 mm Audio Cable - White. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support








